Retail Club Manager

3 weeks ago


New York, United States FrenchFounders Full time

**Retail Club Manager - NYC**

* CDI

* Dbut : 3 avril 2022

* New York

* Tltravail ponctuel autoris

* Bac +5 / Master

* > 10 ans

**Le poste**

**Retail Club Manager - NYC**

* CDI

* Dbut : 3 avril 2022

* New York

* Tltravail ponctuel autoris

* Bac +5 / Master

* > 10 ans

Rejoins lquipe de FrenchFounders au poste de **Retail Club Manager**

Bas(e) **New York** au sige social de FrenchFounders, dans une quipe dune dizaine de personnes, et rattach(e) directement au responsable de zone Americas, tes missions principales seront :

**1. ANIMATION ????**

* Accompagner un portefeuille denviron 250 membres marques et retailers sur la Cte Est des Etats-Unis, et leur crer des opportunits uniques de partage et retours dexprience, le tout soutenu par une plateforme digitale innovante.

* Onboarder les nouveaux membres marques/retailers en analysant leurs problmatiques, besoins et enjeux afin de leur proposer rapidement des opportunits de mises en relation avec dautres membres partout dans le monde.

* Prendre et analyser rgulirement les besoins des membres de ton portefeuille de faon crer des opportunits de mises en relation au bon moment tout au long de leur cycle de vie chez FrenchFounders.

* Piloter la satisfaction des membres et maximiser la rtention des membres : analyse de leurs feedbacks dvaluations ainsi que du taux de renouvellement des membres (churn risk) et mise en place dactions doptimisation pour atteindre les objectifs de renouvellement.

**2. VNEMENTIEL ????**

* Organiser des vnements (physiques ou digitaux) sur des problmatiques marques et retail, pour rassembler les membres du rseau : construction dune programmation annuelle (2 RDV par mois), identification des thmatiques, identification des speakers (CEO retailers et marques), des lieux/catering et formats des vnements, construction de laudience (100+ membres clefs du retail NY et en Europe), animation des vnements.

* Organiser annuellement la Retail Party, vnements flagship retail de FrenchFounders en marge de la NFR : construction de la programmation, identification des thmatiques, identification des speakers, du lieu / catering, construction de laudience (500+ marques et retailers francophones et anglophones venus du monde entier), animation de lvnement.

* Piloter le Board du Retail Club Americas, constitu de membres retailers et marques : 6-8 RDV annuels en physique et/ou digital, prparation de lordre du jour, intervention de spkeares inspirants sur des thmatiques du moment, gourvernance (gestion des entres et sorties du board), piloge troit avec le Prsident du Board

* Assurer la cohrece de la programmation globale et vnements et des boards avec tes collgues en Europe et APAC.

**3. ACQUISITION ????**

* Encourager le parrainage auprs des membres et les aider identifier qui ils/elles peuvent parrainer pari leurs pairs marques et retailers

* Travailler en one to one une liste de profils qui peuvent contribuer et beneficier du Retail Club

* Reprsenter FrenchFounders dans les co-systmes business locaux et tisser des liens avec les groupes pertinents New York, aprs avoir analys la typologie des membres actuels et identifi les profils complmentaires (mixit de genre, de problmatiques business et de taille/type dentreprises)

**4. PARTENARIATS ????**

* Identifier des opportunits de partenariats avec les entreprises des membres ou dautres acteurs stratgiques sur le segment marques/retailers : memberships partenaires spcifiques Retail Club, sponsoring dyu Retail Club, sponsoring dvnements spcifiques, prises de parole.

**Profil recherch**

+ **Dtenteur.trice dun Visa ou GreenCard ou EAD (Employment Authorization Document)**

* Minimum 10 ans dexprience

* Excellente maitrise de la langue francaise orale et crite : orthographe et grammaire

* Bas.e New York, au HQ de FrenchFounders

Nous attendons de toi que tu sois :

? Avec un fort tat desprit entrepreneurial, hands-on et trs oprationnel sur tous les sujets

? Responsable, autonome, et pro actif(ve) ayant le souci du dtail

? Business oriented: tu suis tes chiffres, et les KPIs sont des indicateurs indispensables pour toi

? Team player, bienveillant et ouvert

? Organis(e) et que tu maitrises le multi-tches

? Curieux(se), avec un intrt fort pour le retail, lentrepreunariat et linternational

***Si votre profil ne correspond pas ces critres, vous ne recevrez pas de rponse de notre part.***


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