Business System Specialist

3 weeks ago


Bradenton, United States Next Level Administrators, LLC Full time

Business Systems Specialist

Reports to: Director of Claims and Client Services


PRIMARY PURPOSE: Business Systems Specialists provides the navigation, technical and process support for all business users. In addition, they perform data quality analysis, accounting services and ultimate adjustments, and create reports for internal and external use.


ESSENTIAL FUNCTIONS and RESPONSIBILITIES

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Provide basic department general systems navigation training

Provide training, support and troubleshooting for claims software platforms

Perform daily claims check processing, check pulls, refund research, recovery, and other financial transactions.

Provide data quality analysis and correction for financial, claims and policy related data.

Answers staff inquiries

Prepares various letters, reports and forms.

Loss Runs

Claim system reports

Letter templates for use in claim system

Monthly reporting maintenance

Follows up on requested information

Conducts QA of work performed and provides results to manager



Requirements:


Precise attention to detail

Strong analytical skills

Must demonstrate a strong knowledge of computers and software

Knowledge in generating process documentation

Strong written and verbal communication skills.

Competencies

Ethical Conduct.

Thoroughness.

Customer/Client Focus.

Communication Proficiency.



Work Environment

Team environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Position Type/Expected Hours of Work

This is a full-time position. Standard days and hours of work are Monday through Friday, 8:30 a.m. to 5

p.m. Occasional evening and weekend work may be required as job duties demand.


Equal Opportunity Employer, M/F/D/V


Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.



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