Benefits Manager

2 weeks ago


Malvern, United States firstPRO, Inc Full time
  • Manages daily administration of all US and Canadian benefits and retirement plans, between carriers and employees. Performs accurate data entry into payroll, benefits carrier sites, benefits enrollment site(s), and other systems as needed to ensure accuracy of benefits information.
  • Conducts in-person new hire on-boarding program related to HR and benefits, in partnership with Human Resources and hiring managers.
  • Assists employees regarding benefits claim issues and plan changes. Enrolls employees with carriers and processes life status changes.
  • Leads benefits enrollment processes, including communications and materials.
  • Responds to benefits inquiries from managers and employees on plan provisions, benefits enrollments, status changes and other general inquiries.
  • Administers all leave-of-absence requests and disability paperwork: medical, personal, disability, worker’s compensation, FMLA and worker’s compensation.
  • Effectively interprets FMLA and ADA implications as they relate to leaves of absences/disabilities.
  • Responds to 401(k) inquiries from managers and employees relating to enrollments, plan changes and contribution amounts. Manages the annual catch-up contribution enrollment; calculates and processes Personal Retirement Plan contributions.
  • Participates in annual 401k audit, working with vendor, prepares 5500 and submits it.
  • Oversees pension plans administration, manages vendors who hold assets and administer plans.
  • Reconciles and routes benefits invoices for payment.
  • Creates an exceptional employee experience by championing unique benefit offerings
  • Keeps current on benefits regulations and new legislation; ensure all programs and policies are legally compliant; and oversee audits and required filings
  • Increases employee understanding of benefit programs by communicating programs clearly and concisely; translating complex data and/or benefits information into easily understood terms
  • Develops and implement training and communication to educate all employees about the company's benefits programs.
  • Develops and manages employee wellness programs and wellness committee.
  • Maintains a high level of contact and visibility with employees at all levels to foster respectful, trusting and credible relationships. Serve as an advocate for multiple stakeholders to ensure a fair and comprehensive assessment of perspectives and options.
  • Provides support for the human resource department including, but not limited to distributing HR communications, maintaining accuracy and timelines of databases, creation and distribution of correspondence, creation of employee files and new hire packets.
  • Communicates and provides guidance for benefits related processes, policies and procedures.
  • Continually strives to improve the delivery of benefits and HR processes, procedures and practices. Collaborates with local, regional, and global HR teams.
  • Incorporates diversity, inclusion and belonging into the employee experience with leadership support
  • Maintains an effective level of business literacy about the business’ financial position, its midrange plans, its culture, and its competition.
  • Analyzes trends and metrics, helps develop solutions, programs and policies.
  • Utilizes strong knowledge of benefits and HR related legal requirements to minimize legal risks and ensure regulatory compliance.
  • Updates ADP and Sharepoint, programs and runs reports.
  • Manages change well, leading others through rapid organizational change.
  • Prioritizes when presented with a long list of ‘top priority’ situations.
  • Complies with all federal, state, and local environmental, health, and safety regulations and requirements.
  • Complies with company policies.
  • Other duties as assigned or required.

Qualifications

  • Bachelor of Science degree, preferably in HR, with a minimum 5years of experience in similar or related field, or any equivalent relevant combination of experience and training which provides the knowledge and abilities necessary to perform the work.
  • Extensive knowledge of employee benefits and applicable laws, including but not limited to ERISA, COBRA, PPACA, HIPAA.
  • Must be proficient with Microsoft Office Products (Excel, PowerPoint, Outlook, and Word). Visio and Articulate experience a plus.
  • ADP Workforce Now experience, particularly running reports
  • Worker’s compensation experience preferred.
  • Canadian benefits experience preferred
  • Self-insured experience preferred
  • Experience working with and maintaining sensitive and confidential information.
  • HR certification preferred; or willingness to obtain HR certification
  • Union experience helpful


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