Account Manager

3 weeks ago


Malvern, United States Cantaloupe,Inc. Full time
Job DescriptionJob Description


Account Manager

Help the world buy it and go

Cantaloupe is a FinTech company that is constantly evolving the way companies across the globe manage, optimize, and automate the critical decisions made on a daily basis. We are committed to helping businesses grow smarter, better, and faster than ever before. Our vision is to ultimately help the world buy it and go.

Responsibilities:

  • Handle problem recognition, research, and any issues pertaining to the client’s work
  • Manage projects across multiple internal functions, with extreme attention to detail 
  • Manage stakeholder expectations, both internally and externally 
  • Identify, evaluate and execute opportunities within assigned accounts across categories and industries (e.g. Vending, OCS, micro markets)
  • Serve as a point of contact for the account/partner and ensure that both Cantaloupe and the partner’s goals are being met
  • Assist with data processing and act as the link between the company and clients

Preferred requirements:

  • Demonstrate the ability to communicate effectively with all levels of employees/management
  • Drive building a cohesive account/partnership strategy, working cross-functionally and with Cantaloupe employees in the field
  • Managed stakeholder expectations and maintain and nurture current client relationships
  • Strong individual contributor with the ability to thrive in a fast-paced environment with the ability to navigate/understand big companies as well
  • Ability to think strategically and make actionable recommendations for improvement
  • Well-developed Interpersonal skills. Able to work with and through others to achieve goals and objectives
  • Excellent communication skills and quick communication response times 
  • Vending experience and experience in the unattended retail space is a plus
  • As part of our commitment to maintaining the highest standards of financial integrity, this position may also involve responsibilities related to SOX compliance

Why choose Cantaloupe:

We offer competitive benefits not just limited to compensation but also offer:

  • Medical, Dental, & Vision Benefits coverage, plus additional benefits (Life Assistance Program, Financial Wellness, and Nutritional Counseling)
  • 401(K) with employer match effective upon the first day of employment
  • 18 days PTO + (9) Observed Company Holidays
  • Tuition Reimbursement



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