Technical Product Analyst
3 weeks ago
Responsibilities
(limit to 3-5)
- with Customer Zero Product Manager and Product Analyst to provide day-to-day tactical objectives
- insights and contribute to the team’s strategic direction.
- expand Customer Zero use cases to ensure alignment with Product, Sales and Engineering
- internal customer tickets and issues using ServiceNow and knowledge of Acrobat Sign and Acrobat Services, looping in supporting teams where needed.
- and test out solutions as part of POCs using technical skills with APIs, JSON, HTML, JavaScript, etc
- findings and feedback on POCs and relay to internal teams in a professional manner
- with key internal customer meetings
- subject matter expertise and act as an internal consultant/evangelist
- with and knowledge share across our internal customers and partners
Must have skills
(limit to 3-5)
- ability to work effectively with Acrobat Sign, including understanding its features and capabilities
- in configuring and using Acrobat Sign for document workflows
- architecting API-based workflows that integrate Enterprise Tech Stacks
- curious self-starter who is inventive and able to work on projects with minimal mentorship
- problem solving and analytical skills, including the ability to build clear observations, analysis, and conclusions based on customer interviews and data
Other Required Skills
(limit to 3)
- to work in a global environment and work remotely with distributed teams
- in multi-tasking and prioritizing across multiple projects at the same time
- attention to detail, especially hands-on in all the work you’re doing
- to communicate sophisticated ideas both verbally and in writing
- experience with Jira, HTML, JavaScript, JSON, and APIs
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