Technical Product Analyst

3 weeks ago


San Jose, United States Tata Consultancy Services Full time

Responsibilities

(limit to 3-5)

  • with Customer Zero Product Manager and Product Analyst to provide day-to-day tactical objectives
  • insights and contribute to the team’s strategic direction.
  • expand Customer Zero use cases to ensure alignment with Product, Sales and Engineering
  • internal customer tickets and issues using ServiceNow and knowledge of Acrobat Sign and Acrobat Services, looping in supporting teams where needed.
  • and test out solutions as part of POCs using technical skills with APIs, JSON, HTML, JavaScript, etc
  • findings and feedback on POCs and relay to internal teams in a professional manner
  • with key internal customer meetings
  • subject matter expertise and act as an internal consultant/evangelist
  • with and knowledge share across our internal customers and partners

Must have skills

(limit to 3-5)

  • ability to work effectively with Acrobat Sign, including understanding its features and capabilities
  • in configuring and using Acrobat Sign for document workflows
  • architecting API-based workflows that integrate Enterprise Tech Stacks
  • curious self-starter who is inventive and able to work on projects with minimal mentorship
  • problem solving and analytical skills, including the ability to build clear observations, analysis, and conclusions based on customer interviews and data


Other Required Skills

(limit to 3)

  • to work in a global environment and work remotely with distributed teams
  • in multi-tasking and prioritizing across multiple projects at the same time
  • attention to detail, especially hands-on in all the work you’re doing
  • to communicate sophisticated ideas both verbally and in writing
  • experience with Jira, HTML, JavaScript, JSON, and APIs



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