Technical Business Analyst

4 weeks ago


San Diego, United States SmartSource Technical Solutions Full time

Smart Source has a customer seeking a Technical Business Analyst for a 6+ month opportunity working remote but must be in the San Diego area in case a need to go onsite comes up. The hours are 8AM-5PM Monday-Friday. Estimated Start Date would be 5/28. Needs someone that can plug in any group, Legal, HR, Finance and Business Development all falls under a senior individual to assist with several needs.


The individual would have the following responsibilities and background:

  • Cloud Services, Workday, Ticketing Systems, Concur, Iron Clad, Conga
  • bandwidth to all groups
  • of technical issues
  • type role, BA will also be managing vendors.
  • with business to meet needs.
  • tickets escalated, etc.
  • on Business Requirements and using collaboration to find out why a request is out in for a change and understanding why there is a change.
  • upgrades
  • is mostly covered.
  • will need assistance 25% of the time.
  • group, they use Workday, might need to plug in when they have project work.

Qualifications:

  • years professional experience
  • Cloud Services, Workday, Ticketing Systems, Concur, Iron Clad, Conga
  • working in a Biotech, Life Science or Healthcare background is a big plus.
  • in creating documents and spreadsheets in Excel.
  • validation and SOX compliance experience
  • communication and customer service skills


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