Account Executive

2 weeks ago

Buffalo, New York, United States Tradesmen International Full time

Industrial Account Executive

Founded in 1992 and owned by Blackstone, Tradesmen International is leading the industry for proven skilled craftsmen and labor consulting services, emphasizing Safety, Productivity and Craftsmanship. Our industry leading operations and service are a direct result of our dynamic, driven, and team-based culture.

The primary responsibility of an Industrial Account Executive is to obtain orders or contracts for Tradesmen's services within the Industrial and Manufacturing verticals. Industrial Account Executives customarily and regularly perform this primary responsibility in the field by educating contractors, facility managers and HR managers about the Tradesmen International Value Proposition. Industrial Account Executives are responsible for locating and bringing in new business, as well as maintaining Client relationships that increase the usage of Tradesmen International's services and workforce.

Qualifications:

Product-line, industry knowledge preferred – for example, plant maintenance, manufacturing, or job shops just to name a few Successful candidates will exemplify the below characteristics in addition to having success in an industrial sales role.

  • Drive to Win – Generate and develop new customer accounts to increase revenue including cold-calling and client management. Penetrate all targeted accounts and radiate sales from within client base.
  • Adaptable and Resilient – Overcome objections of prospective customers. Periodically conduct information-only presentations, such as trade show demonstrations.
  • Relationship Builder – Demonstrated ability to convert prospects and close deals while maintaining sales quotas. Perform professional presentations of company service(s), build and foster a network of referrals to create new opportunities for revenue growth.

Key Performance Objectives:

  • Maximize account potential and exceed quarter over quarter growth and profitability
  • Maintains and exceeds sales goals set by the Company
  • Communicates detailed Client needs to the Operations team
  • Generates sales leads and prospects for Clients
  • Makes direct sales calls and presentations to Clients at their place of business
  • Educates Prospects and Clients about the relationship between the use of a highly skilled variable workforce and productivity and profitability
  • Collects monies owed Tradesmen on a timely basis
  • Attends trade-related association and networking events; participates on association committees
  • Maintain current and develop new business opportunities and client partnerships
  • Follows up with registered Clients in order to build relationships, to create an initial order, and to keep Clients actively using Tradesmen Field Employees
  • Builds ongoing relationships with each Client's senior management, office personnel, and jobsite superintendents
  • Conducts follow up communication with Client after Field Employee dispatch to ensure Client satisfaction and quality control
  • Delivers periodic Field Employee evaluations to Client
  • Decides how to deal with Client issues and complaints in a proactive and professional manner and with a sense of urgency
  • Encourage additional sales by managing and building strong Field Employee relationships
  • Prepares Field Employees for assignments with Clients and walks them on to first jobs or new Clients
  • Builds Field Employee relationships by calling Working Employees at the end of the first day, visiting jobsites at least weekly, and calling Available Employees to check on their status and assuring them we are looking for an assignment.
  • Remains aware at all times, in part through regular visits to the field, of which Field Employees are currently assigned to which jobsites and decides how to address Field Employees' issues in a proactive, professional manner and with a sense of urgency
  • Drive client satisfaction through personal accountability and a results mentality
  • Encourages additional sales by managing and transmitting information to support the sales process
  • Maintains Client sales files through Salesforce CRM
  • Attends required meetings, including One on One meetings with National Sales Manager or Regional Sales Lead, Operations meetings, Business Development meetings, and Weekly Sales Training meetings
  • Completes a Sales Activity Report in the computer system weekly
  • Completes and presents a daily plan for the following week to the National Sales Manager or Regional Sales Lead
  • Responds to any work-related injuries for investigation and report completion
  • Supports the recruitment process by encouraging Employee referrals from top Field Employees and hands out referral program literature as appropriate
  • Remains updated on, and adheres to, all procedures detailed in the Field Office Procedures Manual
  • Participates in field and classroom training activities within specified timeframes
  • Perform other duties as assigned by National Sales Manager or Regional Sales Lead

Job Requirements:

  • Excellent communication skills
  • Ability to build and maintain strong customer relationships
  • Ability to build and maintain strong relationships with field employees
  • Self-motivated and goal oriented
  • Regular and predictable attendance is an essential function of the role
  • Familiarity with standard computer systems and CRM systems
  • Experience cold calling, canvassing a territory, and generating new business leads
  • Position requires valid driver's license and reliable transportation

Join the team, work hard, and watch your earning potential and career opportunities grow with Tradesmen International

  • Total Rewards include annual salary with uncapped commission, and a monthly auto reimbursement, company matched 401(k), PTO and paid holidays, medical, dental, vision, short term disability, and voluntary supplemental life insurance.

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