Infrastructure Administrator

2 months ago


San Francisco, United States Kinect Full time
  • 4 days onsite.
  • Must be local to the SF area.


Responsibilities:


  • Manage and monitor all installed systems and infrastructure (servers, network, backup server) to ensure availability, performance & security.
  • Incident and problem management through ticketing system and liase with vendors and other functional IT team for problem resolution and root cause analysis
  • Install, configure, maintain, and troubleshoot a wide range of network infrastructure, including routers, switches, firewalls, and wireless access points. Proactively monitor network performance to identify and resolve issues.
  • Work closely with Tier 2 and 3 administrators to escalate and resolve complex network issues.
  • Experience using SolarWinds, Splunk, Zscaler is a plus
  • Document all actions, issues, and resolutions SOP driven.
  • Active Directory, GPO, DHCP and DNS
  • File and Print server administration
  • Experience with Microsoft O365 suite and administration
  • Experience with virtualized servers and with users working in a virtual environment
  • iOS management
  • AVVC Support familiarity with Zoom and Poly equipment.
  • Acts 2nd level escalation point for Service Desk.


Requirements:

• 5+ years of hands-on experience for system support in a well-established environment.

• Experience with troubleshooting and support remote environment

• Experience with Windows Server 2016/19

• Experience with VMware virtualization and AWS

• Strong experience in Microsoft Office 365 platform, enterprise BCP and DRP strategy, PowerShell scripting, system resource capacity planning and system design.

• Experience in planning and managing IT projects and teams across multiple sites.

• MCSE or AWS certification is preferred.

• Strong communication skills to provide effective communication with internal and external parties.



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