Floor Manager

3 weeks ago


New York, United States Sézane Full time
More than ten years ago, I dared to imagine the first French fashion brand to be born online... Les Composantes, which has since become Sézane. My priorities haven't changed since then: to innovate and to put people, creativity, quality, respect and service at the heart of everything we do.

To continue to co-construct the next chapter and beyond, we are looking for creative, organized and agile talents, who share our passion to perpetually improve all that can be. Sézane is a playground which resembles no other, your job today won't be the same as yesterday, and probably nothing like tomorrow. If that appeals to you, we can't wait to hear from you

Requirements

As a Floor Manager (M/F), your missions will be the following:

  • Ensure a unique customer experience within your boutique
  • Animate the customer journey by relying on a team of ambassadors
  • Optimize the quality of the service at each stage of the customer journey
  • Convey information and promote personalization services to advisors and customers
  • Embody brand values and ensure an omni-channel experience at all times
  • Manage customer satisfaction using various tools, implementing dedicated action plans.
  • Develop customer loyalty and along with creating new relationships
  • Explore the customer database (clienteling and management of dissatisfaction)
  • Recruit, retain and follow up of all team members

Additional Responsibilities Include

  • Operational Marketing
    • Guarantee the performance of the apartment through animations or events
    • Deploy and supervise all programming while ensuring compliance with the image and guidelines transmitted by the head office marketing team
  • Managing and developing your team
    • Lead and develop a team of sales advisors
    • Manage your team by motivating them and creating a positive and harmonious work environment
    • Foster cooperation within the team and between team leaders
    • Integrate new employees
    • Supervise and increase the skills of your team through floor coaching, feedback and annual performance interviews.
    • Propose and set up, in conjunction with the training manager, continuing education and coaching courses for sales advisers.
    • Demonstrate managerial courage to support its employees
    • Disseminate and circulate information
    • Have a 360 vision: ensure that you always optimize your team organization in a process of continuous improvement
  • Guarantee the brand image
    • Ensure proper maintenance of the apartment
    • Participate in the correct integration of the collections and ensure follow-up
    • Ensure the maintenance of high level of visual merchandising throughout the day
    • Ensure that business opportunities are maximized through effective store management
    • Follow fashion trends, ensure competitive intelligence
    • Coordinate or participate in the planning of in-store marketing events
Benefits

Salary: $70k-$75k, dependent on experience
  • Floor manager

    2 days ago


    New York, United States NITEHAWK PROSPECT PARK LLC Full time

    Job DescriptionJob DescriptionJob DetailsSummary of Position: The Floor Manager is responsible for overseeing service throughout the building and managing Front of House staff at Nitehawk Cinema. The Floor Manager will communicate with all departments as necessary to achieve service goals, while cultivating relationships with guests and staff to ensure an...

  • Floor Manager

    3 weeks ago


    New York, United States Sézane Full time

    Job DescriptionJob DescriptionMore than ten years ago, I dared to imagine the first French fashion brand to be born online... Les Composantes, which has since become Sézane. My priorities haven’t changed since then: to innovate and to put people, creativity, quality, respect and service at the heart of everything we do. To continue to co-construct the...

  • Floor Manager

    3 weeks ago


    New York County, New York, United States Sézane Full time

    More than ten years ago, I dared to imagine the first French fashion brand to be born online... Les Composantes, which has since become Sézane. My priorities haven’t changed since then: to innovate and to put people, creativity, quality, respect and service at the heart of everything we do. To continue to co-construct the next chapter and beyond, we...


  • New York, United States APR Restaurant Llc Full time

    Job DescriptionJob DescriptionBronx Havana Cafe is looking for a full floor manager with minimum 5 yrs experience managing dining room. Night life experience a plus, available to work weekends a must. Bilingual not mandatory but preferred.

  • Floor Manager

    4 weeks ago


    New York County, New York, United States COS Full time

    Job Description A Floor Manager at COS opens doors to creating great customer experiences that not only elevate store sales but also foster a thriving, inviting atmosphere. With a dedicated team by your side, you'll lead the charge in delivering exceptional service and operational excellence. Through seamless teamwork and collaboration across the store,...

  • Floor manager

    4 weeks ago


    New York, United States NITEHAWK PROSPECT PARK LLC Full time

    Job DescriptionJob DescriptionSummary of Position: The Floor Manager is responsible for overseeing service throughout the building and managing Front of House staff at Nitehawk Cinema. The Floor Manager will communicate with all departments as necessary to achieve service goals, while cultivating relationships with guests and staff to ensure an...

  • Floor Manager

    1 day ago


    New York, United States Private Listing Full time

    Quality Branded, the group behind all of the Quality Restaurants, is seeking Floor Managers for Quality Bistro!  Located on 55th & Sixth Avenue, the 200 seat restaurant is a steak-centric Brasserie in an elegant setting.Candidate must have: Elevated Leadership skills. Experience in high volume, premier NYC restaurants. 2 years minimum prior management...


  • New York, United States KDS Search Full time

    Job DescriptionJob DescriptionJob descriptionAre you an experienced and motivated Floor Care Manager with a strong background in floor care and special projects? We are looking for an Floor Care Manager to join our dynamic team. If you possess the following attributes and are ready to take on a challenging and rewarding role, we want to hear from you!Key...

  • Floor Manager

    3 weeks ago


    New York, United States Grayson Hotel Full time

    Job DescriptionJob DescriptionHARTA - BAR HARTA WINE TERRACE - BAR CIMA - TACALLELocated steps from Bryant Park in the heart of New York City, HARTA, BAR HARTA, and BAR CIMA are immersive escapes within The Grayson Hotel that come together to create an approachable and elegant atmosphere offering both indoor and outdoor experiences. Our menus feature dishes...


  • New York, United States Lessing's Hospitality Group Full time

    Position: Restaurant Floor ManagerLocation: Ellen's Stardust Diner (1650 Broadway, New York, NY 10019)Shift Information: Ability to work a flexible schedule (including evenings, holidays and weekends)Some Job Duties and Responsibilities will include:Coordinate communication between front of the house and back of the house staffOversee serviceSupervise wait...

  • Floor Manager

    4 weeks ago


    New York, United States Scandinavian Market LLC Full time

    Job DescriptionJob DescriptionSalary: DOEBjörk Cafe & Bistro  at the Scandinavia House looking for  Floor - Dining room Manager with full availability NO LATE NIGHTS Required Years of Experience:1-2 years of progressive restaurant growth and experience in restaurantsManagement Requirements:- Bright and positive attitude that drives hospitality and...


  • New York, United States Fourth Floor Full time

    Our client a well-known intimates company is seeking a Senior Manager of Pattern Grading to oversee a team of pattern graders.Responsibilities:Manage pattern grading process and team across product lines.Set grading standards and evolve fit philosophy in collaboration with the Design Director.Ensure accuracy and compliance with company standards in pattern...

  • Floor Technician

    1 week ago


    Buffalo, New York, United States Elderwood Full time

    Salary: $17.50-$22.00 Overview: As a member of the Environmental Services team, the Floor Technician performs routine floor care including, but not limited to, scrubbing, extracting, refinishing and buffing of floor surface while maintaining cleanliness and standard safety protocols. Join Our Team: Join our strong and growing company...


  • New York, United States HamayaGroup Full time

    Trade Floor Support - Windows 10 OS - Windows OS based laptops and desktops - Virtualization (over all) - Virtual Desktop Infrastructure Support - Citrix Environment & Application Virtualization - Thin Client Support - i.e. Dell Wyse 3040 and Dell Wyse 5070 - MS Office Products & MS O365 Platform - IT Asset Management and Software License Management **Job...

  • Stock/floor Associate

    4 hours ago


    New York, United States Tech Connected Full time

    **Job Location**: New York City **Position**: Stock/Floor Associate **About the Role**: We are seeking proactive and detail-oriented individuals to join our team as Stock/Floor Associates. In this role, you will play a vital role in ensuring our store is well-stocked, organized, and visually appealing for our customers. If you thrive in a fast-paced...


  • New York, United States One Haus Full time

    Job DescriptionJob DescriptionEstablished upscale dining brand is seeking a Floor Manager to join the leadership team at their newest opening midtown NYC location. The concept is an elevated blend of Asian cuisine with a contemporary edge in a chic lifestyle setting, featuring an exquisite marriage of Asian flavors and unique dishes in a creative and art...


  • New Buffalo, United States The Stray Dog Bar & Grill Full time

    Job DescriptionJob DescriptionJob Title: Restaurant Floor Manager Job Type: Full-time, seasonal and year-round The Stray Dog Bar & Grill is looking for a passionate and experienced Restaurant Floor Manager to join our team! The ideal candidate will be team-oriented, hardworking, and ready to lead by a positive example. Pay is commensurate with...

  • Executive Assistant

    6 days ago


    New York, United States Arc Fund Manager LLC Full time

    Job DescriptionJob DescriptionSalary: $75K to $95KAbout the OrganizationWe are active in venture capital, opportunistic real estate and family office activities. Check out www.arc-vc.com and www.arcny.com. Executive AssistantThe Executive Assistant supports Senior Management and each of Arc’s business groups. The role involves a variety of business and...

  • Trade Floor Support

    7 days ago


    New York, United States HamayaGroup Full time

    Trade Floor Support - Windows 10 OS - Windows OS based laptops and desktops - Virtualization (over all) - Virtual Desktop Infrastructure Support - Citrix Environment & Application Virtualization - Thin Client Support - i.e. Dell Wyse 3040 and Dell Wyse 5070 - MS Office Products & MS O365 Platform - IT Asset Management and Software License Management **Job...

  • Floor Manager

    4 weeks ago


    New York, United States Beatrice Inn Full time

    Job DescriptionJob DescriptionWe are a chef-driven fine dining restaurant located in the West Village. We are looking for a leader that is passionate about hospitality, service and team building, with a strong work ethic to help set and maintain the highest standards of service and professionalism.The ideal industry professional has strong leadership...