Help Desk Technician

1 week ago


Los Angeles, United States Satwic Inc Full time

Qualifications and Duties

  • Answer Help Desk calls and provide excellent customer service to computer users.
  • Assess first-level problem determination and provide resolution. Assign work order tickets to the appropriate second-level support.
  • Perform Enterprise Resource Planning (Oracle EBS) and other systems administrator functions, including creating user accounts, granting appropriate access and monitoring systems scheduled jobs.
  • Troubleshooting system operations and monitoring disaster recovery backup system as well as schedules.
  • Inputting and retrieving data.
  • Assist with processing IT equipment salvage.
  • Perform related duties with internal customers and Information Technology staff.


Related Tasks:

  • Two to five years of working experience in roles such as Help Desk Computer Operator, Data Entry Operator, or IT Support Specialist.
  • Experience and proficiency in the use and support of MS Office applications, Windows OS, job scheduling software and other tools for remote support such as Microsoft Remote Desktop, Dameware.
  • Experience in using Help Desk Ticketing system i.e., Track-IT or ServiceNow
  • Strong organizational and analytical skills including problem ownership and root-cause analysis.
  • Excellent customer service and verbal communication skills; and
  • Ability to work well with a team and in a fast-paced environment.


  • Los Angeles, United States Satwic Inc Full time

    Qualifications and DutiesAnswer Help Desk calls and provide excellent customer service to computer users.Assess first-level problem determination and provide resolution. Assign work order tickets to the appropriate second-level support.Perform Enterprise Resource Planning (Oracle EBS) and other systems administrator functions, including creating user...


  • Los Angeles, United States New Millenium Consulting Full time

    One of our clients in Los Angeles, CA is looking for a Help Desk Support Technician.Title: Help Desk Support TechnicianLocation: Help Desk Support TechnicianDuration: Long-termHourly: $30 - $32 per hour (W2)Scope:Looking for Level 2 Engineer with Ticketing experienceThe FE will complete the following work onsite:Provide support L1/L2 and basic...


  • Los Angeles, United States New Millenium Consulting Full time

    One of our clients in Los Angeles, CA is looking for a Help Desk Support Technician.Title: Help Desk Support TechnicianLocation: Help Desk Support TechnicianDuration: Long-termHourly: $30 - $32 per hour (W2)Scope:Looking for Level 2 Engineer with Ticketing experienceThe FE will complete the following work onsite:Provide support L1/L2 and basic...


  • Los Angeles, United States Frontline, LLC - Managed IT Services and IT Support Full time

    Job DescriptionJob DescriptionAre you a tech-savvy problem solver who loves helping others? Frontline, LLC is looking for a friendly and enthusiastic IT Help Desk Technician to join our dynamic team! As a Tier 1 Support Technician, you'll be the first point of contact for our clients, providing top-notch service and solutions for their IT challenges.Your...


  • Los Angeles, United States Medlink Alliance Full time

    Job DescriptionJob DescriptionWe are looking for a self-motivated, experienced IT Help Desk Administrator to join our team. This position will handle the day-to-day IT work and maintain existing technology systems, equipment, devices and provide support to users onsite and remotely. Responsible for the upkeep, configuration and reliable operation of all...

  • Help Desk Analyst

    3 weeks ago


    Los Angeles, United States NavitsPartners Full time

    Title: Help Desk AnalystResponsibilities:Field incoming help requests from end users via telephone and e-mail in a courteous manner. Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue. Prioritize and schedule problems. Escalate problems (when required) to the...

  • Help Desk Specialist

    4 weeks ago


    Los Angeles, United States Robert Half Full time

    ***For immediate consideration. Please message Ali Ferber (Scott) on LinkedIn with your updated resume or email it directly to Ali.Scott@Robert half.com***Functional Role: Help DeskSalary range: $60k-62kFull Time Onsite in Korea Town, CA Our client in the education industry is looking for a help desk specialist with 2+ years under their belt. If you have...

  • Help Desk Specialist

    1 month ago


    Los Angeles, United States Robert Half Full time

    ***For immediate consideration. Please message Ali Ferber (Scott) on LinkedIn with your updated resume or email it directly to Ali.Scott@Robert half.com***Functional Role: Help DeskSalary range: $60k-62kFull Time Onsite in Korea Town, CA Our client in the education industry is looking for a help desk specialist with 2+ years under their belt. If you have...

  • IT Help Desk

    3 weeks ago


    Los Angeles, United States Reliable Resources Agency Full time $20 - $24

    Job highlightsIdentified by Google from the original job postQualifications:Minimum two years of relevant experience in a Help Desk/IT Support role "required"Experience in the set-up, configuration, and use of computer hardware, software, and networks "required"Ability to communicate technical issues to technical and non-technical employees...

  • IT Call Center Agent

    1 month ago


    Los Angeles, United States AIDS Healthcare Foundation Full time

    Job DescriptionJob DescriptionOverviewAMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation!Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its...


  • Los Angeles, United States The Trade Desk Full time

    The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...


  • Los Angeles, United States The Trade Desk Full time

    The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...


  • Los Angeles, California, United States The Trade Desk Full time

    About The Trade DeskThe Trade Desk is a leading global technology company that is revolutionizing the way brands and their agencies advertise to audiences around the world. Our media buying platform helps brands deliver a more insightful and relevant ad experience for consumers, setting a new standard for global reach, accuracy, and transparency.We are proud...


  • Los Angeles, California, United States The Trade Desk Full time

    About The Trade DeskThe Trade Desk is a leading global technology company that empowers brands and their agencies to deliver a more insightful and relevant ad experience for consumers. Our media buying platform helps brands achieve their advertising goals by providing a more accurate and transparent way to reach their target audiences.Our CultureWe value the...


  • Los Angeles, United States The Trade Desk Full time

    The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...


  • Los Angeles, United States The Trade Desk Full time

    The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...


  • Los Angeles, United States The Trade Desk Full time

    The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...


  • Los Angeles, United States The Trade Desk Full time

    The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...


  • Los Angeles, United States Rock-it Cargo Full time

    Job DescriptionJob DescriptionRock-It Cargo has been an award-winning global leader within the entertainment logistics industry for over forty years, providing unrivaled experience and expertise in planning and moving shows and events from clubs to stadiums for cutting edge musical, theatrical and experiential productions. With 300+ employees across 28...

  • IT Help Desk Support

    4 weeks ago


    Los Angeles, United States MedPOINT Management Full time $27 - $35

    Job DescriptionJob DescriptionThe Health Information Technology (HIT) department is seeking an IT Helpdesk Support Technician to assist with the day-to-day IT helpdesk requests received from internal teammates and external users. Day-to-day responsibilities include receiving, acknowledging, tracking, storing, and documenting the end-to-end lifecycle of...