Customer Service Representative
1 week ago
We are looking for a qualified customer service representative (CSR) to join our team. You will provide support to our business development representatives and respond to customer and prospect queries. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary.
Our ideal candidate is an experienced professional with knowledge of sales and customer service best practices. You should also be able to interpret sales metrics and be goal-oriented. We expect you to perform well in a team environment and have exceptional people skills.
Ultimately, you should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations. This position does not involve cold calling but does involve communication with warm leads. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Office address: 453 S Spring St., Los Angeles, CA 90013
Employment is contingent on obtaining CA DOJ Finger Rolling Certification
Responsibilities
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- Aid with mail room operations such as packaging, shipping and receiving mail
- Assist with walk in fingerprinting servicing clients
- and other duties as assigned.
Requirements and Skills
- Proven work experience as a customer service rep or sales support associate
- Proficiency with MS Office Suite, particularly MS Excel
- In-depth understanding of sales principles and customer service practices
- Excellent communication skills
- Analytical and multitasking skills
- Teamwork and motivational skills
Job Type: Full-time
Pay: $17.50 - $19.00 per hour
Expected hours: 40 per week
Schedule: Monday - Friday; 9:00am-5:30pm; In Person
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
-
Customer Service Representative
3 days ago
Los Angeles, California, United States California Water Service Full timeJob Summary:California Water Service is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences to our customers.Key Responsibilities:Provide timely and effective resolution to customer inquiries and issues.Assist customers...
-
Customer Service Representative
4 days ago
Los Angeles, California, United States Pilot Freight Service Full time**Job Summary**Pilot Freight Services is seeking a highly skilled and detail-oriented Customer Service Representative to join our team at our Hawthorne, CA location. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring timely and accurate resolution of their inquiries and...
-
Los Angeles, California, United States Perfect Flo Plumbing Service Inc. Full timeJob OverviewPosition: Customer Service RepresentativeIndustry: Plumbing ServicesJob ResponsibilitiesAs a Customer Service Representative, your primary responsibilities will include:Handling incoming calls for a plumbing service provider.Entering customer information into our management software.Coordinating schedules and dispatching service...
-
Customer Service Representative
4 weeks ago
Los Angeles, United States Caliber Collision Repair Services Full timeService Center. Los Angeles - Downtown. Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to Customer Service Representative, Customer Service, Representative, Retail, Service
-
Customer Service Representative
2 months ago
Los Angeles, United States Airport Marina Honda Full timeAirport Marina Honda has a great opportunity with great pay and fabulous benefits for the position of Customer Service Representative. * The ideal candidate will be professional and positive, with a very friendly and outgoing attitude. * The Customer Service Representative is responsible for ensuring customer satisfaction and communicating with our service...
-
Customer Service Representative
1 month ago
Los Angeles, United States AMPM CAR RENTAL Full timeJob DescriptionJob DescriptionJob Title: Customer Service RepresentativePosition Type: Full time And Part time position in office available (no remote)Location: Los Angeles International Airport (LAX)Work Authorization: Legal to work in United states (No sponsorship provided)Number of Openings: 6 openings available (3 for Indoor Representatives, 3 for...
-
Customer Service Representative
4 days ago
Los Angeles, California, United States OMI Inc. Full timeJob OverviewAre you looking for a fresh start in a dynamic business environment? OMI Inc. is seeking a highly motivated and customer-focused individual to join our team as a Full Time Customer Service Representative.As a key member of our customer service team, you will have the opportunity to work with nationally recognized telecommunications companies,...
-
Customer Service Representative
1 week ago
Los Angeles, California, United States GINO CORPORATION Full timeAbout the RoleGino Corporation is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional support and ensuring their satisfaction with our products and services.Key ResponsibilitiesManage large volumes of customer...
-
Customer Service Representative
2 months ago
Los Angeles, United States University of Southern California Full timeCapitalizing on over 140 years of history and tradition in downtown Los Angeles, the University of Southern California (USC) has embarked on an unprecedented period of expansion. USC is now poised to take its place as the preeminent research institut Customer Service, Customer Service Representative, Representative, Business Services, Diversity, Education,...
-
Customer Service Representative
1 week ago
Los Angeles, California, United States GINO CORPORATION Full timeAbout the Role:Gino Corporation is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional service and support to ensure their satisfaction.Key Responsibilities:Manage large volumes of customer inquiries via phone, email,...
-
Customer Service Representative
4 days ago
Los Angeles, California, United States OMI Inc. Full timeJob OverviewAre you looking for a fresh start in a dynamic business environment? OMI Inc. is seeking a highly motivated and customer-focused individual to join our team as a Full Time Customer Service Representative.As a key member of our customer service team, you will have the opportunity to work with nationally recognized telecommunications companies,...
-
Customer Service Representative
1 month ago
Los Angeles, United States IDB Bank - Israel Discount Bank Of New York Full timeManage all administrative aspects of boarding new and renewed loans, including:Ensuring that KYC documentation is complete for new loans;Manage the process of crediting loan application fees to the appropriate general ledger account, authorizing paym Customer Service Representative, Customer Service, Representative, Officer, Operations, Retail, Banking
-
Customer Service Representative
3 weeks ago
Los Angeles, United States Individual FoodService Full timeF&W Distribution, LLC is looking for a customer service representative to join our team in our office. This person will drive customer satisfaction by fielding inquiries, and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Responsibilities: ...
-
Customer Service Representative
3 months ago
Los Angeles, United States Airport Marina Honda Full timeJob DescriptionJob DescriptionAirport Marina Honda has a great opportunity with great pay and fabulous benefits for the position of Customer Service Representative. The ideal candidate will be professional and positive, with a very friendly and outgoing attitude. The Customer Service Representative is responsible for ensuring customer satisfaction and...
-
Customer Service Representative
4 weeks ago
Los Angeles, United States Individual FoodService Full timeJob DescriptionJob DescriptionF&W Distribution, LLC is looking for a customer service representative to join our team in our office. This person will drive customer satisfaction by fielding inquiries, and maintaining extensive product knowledge.The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer...
-
Customer Service Representative
3 weeks ago
Los Angeles, United States Individual FoodService Full timeJob DescriptionJob DescriptionF&W Distribution, LLC is looking for a customer service representative to join our team in our office. This person will drive customer satisfaction by fielding inquiries, and maintaining extensive product knowledge.The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer...
-
Customer Service Representative
3 days ago
Los Angeles, California, United States Estaphany Michel - State Farm Agent Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a representative of Estaphany Michel - State Farm Agent, you will be responsible for providing exceptional customer service and promoting State Farm insurance products to new and existing customers.Key...
-
Customer Service Representative
3 days ago
Los Angeles, California, United States Virtual Full timeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Virtual. As a Customer Service Representative, you will be responsible for providing top-notch customer service to our clients via various communication channels.Key Responsibilities:Customer Service: Respond to customer inquiries and resolve issues in a timely...
-
Customer Service Representative
1 month ago
Los Angeles, United States Circle K Stores Inc. Full timeCustomer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Flexible...
-
Customer Service Representative
6 days ago
Los Angeles, California, United States Pizza Hut Shop Full timeAbout Pizza Hut ShopPizza Hut Shop is a leading food service company that prides itself on providing fast, fun, and friendly service to our customers. We are committed to delivering high-quality food and exceptional customer experiences.Job SummaryWe are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you...
