Field Quality Engineer

2 weeks ago


Athens, United States Storm Search Full time

Job Title: Field Quality Engineer – Distribution Transformers

Location: [Location] | Travel: 25-30%

Are you passionate about quality engineering and eager to work directly with customers to solve real-world problems? Our client is looking for a Field Quality Engineer to join their team and take ownership of quality assurance for their distribution transformer product line. In this role, you’ll play a critical part in ensuring that their products meet the highest standards, resolving customer concerns, and driving continuous improvement.

Key Responsibilities:

  • Investigate and resolve customer complaints related to product quality, implementing corrective and preventive actions.
  • Conduct on-site quality audits at customer sites to assess performance and compliance with industry standards.
  • Collaborate with the client’s engineering and manufacturing teams to drive product and process improvements based on field feedback.
  • Lead cross-functional teams in failure analysis and enhance product reliability.
  • Develop and maintain comprehensive databases of customer complaints and resolutions for trend analysis.
  • Prepare and present detailed reports on quality issues, corrective actions, and outcomes.
  • Support and train customers and service teams on installation, maintenance, and troubleshooting techniques.

Qualifications:

  • Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Quality Assurance, or a related technical field.
  • 8+ years of experience in quality engineering, with a strong preference for experience in distribution transformers or electrical equipment manufacturing.
  • Proven ability to handle customer complaints, conduct field assessments, and implement corrective actions.
  • Excellent problem-solving and analytical skills with a deep understanding of distribution transformers and electrical systems.
  • Strong communication skills and ability to work directly with customers and cross-functional teams.
  • Willingness to travel up to 25-30% to customer sites.
  • Proficiency in data analysis and quality management software tools.

Why Join This Company?

  • Be a key player in ensuring product excellence and customer satisfaction.
  • Work in a dynamic, collaborative environment with opportunities for growth and development.
  • Travel and engage directly with customers to solve impactful challenges in the field.

If you're a dedicated quality engineering professional looking for a rewarding opportunity, we’d love to hear from you

Apply today to join a company committed to setting the industry standard in quality and customer satisfaction.



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