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Clinical Field Service Technician
2 months ago
Hi All
Job title: Clinical Field Service Technician
Location: Worcester, MA (Onsite)
Contract
PRIMARY Qualifications/Experience:
- Technical experience in managing and supporting desktop, PC, printers, scanners, network, medical devices etc.
- Medical devices that may include but are not limited to:
- ○ Cameras
- ○ Treadmills (cardiology)
- ○ Electrocardiogram (EKG) devices
- Must have good soft skills and people management experience to support physicians and providers
Other Qualifications:
- -Bachelor’s degree in Computer Science or similar field
- -Prior experience in desktop support or related field
- -In-depth knowledge of desktop hardware and software systems
- -Proficient in computer operating systems such as Max, Linux and Windows
Job summary:
- We are seeking a dedicated Field Technician with 4 to 7 years of experience to join our team. The ideal candidate will have a strong background in Service Desk, Field Services, and Desktop Support - Remote. This role involves analyzing geospatial data to support various projects and initiatives, ensuring high-quality service delivery, and providing technical support to remote teams.
Responsibilities:
- -Provide support for users of computers and software systems.
- -Provide hands-on or remote assistance in computer setups, upgrades, software operation, and maintenance.
- -Provide general training for relevant applications and hardware
- -Responds to client inquiries
- -Provides technical support to users
- -Troubleshoots hardware and software issues
- -Provides instructions or directly sets up desktop hardware
- -Assists with installation of computer software and operating system updates
- -Records logs of rendered support