Site Facilities Manager

5 months ago

New York, United States LHH Full time

RESPONSIBLITIES:

  • Responsible for profitable growth and customer retention, through improved operational efficiencies, facilities management and delivering high quality services
  • Hands on leadership role managing employee relations, liaising to senior management and serving a demanding client
  • Manage On-Site Supervisors and service employees by setting goals and KPIs, overseeing firms standards are met and providing ongoing guidance, training and feedback
  • Proactively identify performance issues and provide immediate feedback & work closely with Human Resources to assess and determine best course of action
  • Assist with union relations issues regarding grievances and possible labor negotiations, as necessary
  • Recruit for open positions in designated territory and train all new hires
  • Control all time-off requests by planning, approving and scheduling yearly vacation needs and monitoring PTO limits
  • Maintain safety and health regulations at all client sites
  • Lead on-going efforts for process improvement to enhance productivity and increase efficiencies while sustaining high level of quality
  • Implement cost reduction, profit enhancing strategies
  • Direct and execute new customer/contract start-up operations; identify start-up team, develop action plans, implement services in a timely and cost-effective basis
  • Continually assess financial performance of accounts/contracts, identify problem areas, implement plan to address concerns
  • Financially manage and ensure account profit and productivity goals are met
  • Identify ongoing financial and operational efficiencies
  • Present account contract bids; discuss issues, follow-up with changes and implement contract/services on a timely basis
  • Schedule and conduct weekly visits to all customer/site locations; walk through facility, identify and discuss problems, issues and solutions; develop action plan to address; provide feedback to region and/or project managers
  • Proactively manage all service requests, periodical work, walk-throughs and all additional issues through web-based work order system
  • Participate in the planning and budgeting process; identify opportunities for expansion, growth and financial improvements
  • Facilitate on-boarding for all new hires and forward paperwork to Human Resources
  • Report all employee changes in a timely manner to ensure cost control and legal requirements are met


REQUIREMENTS:

  • Minimum 7-10 yrs Experience as Facilities Manager or Facilities / Building Site Manager
  • Must have strong management skills and expertise hiring, onboarding, training, managing and mentoring internal and field staff
  • Prior experience working as liaison between customer/client, corporate and field organizations and staff
  • Familiarity compiling reports to management, staff payroll reports, sick / PTO days
  • Strong communications and superior organizational, management and analytical skills are required
  • Must have Valid driver’s license required
  • Company vehicle to travel from site to site for daily/weekly/monthly visits to customer/site locations

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