Identity and Access Management Engineer

4 weeks ago

Eagan, United States Hollstadt Consulting Full time

Title: Identity and Access Management (IAM) Engineer

Start: ASAP

End Date: Dec 2024

Location: Eagan, two days on site

Core hours: 7am-4pm / 8am-5pm


**Must have experience with Okta, Entra, and CyberArk**


Qualifications and Requirements:

  • Bachelor’s degree in information technology or related field, plus 3-5 years of previous identity and access management experience
  • The individual must have a proven track record in delivering identity solutions that are functional, secure, scalable, and reliable
  • Able to provide after on call support (as needed for emergency situations and planned maintenance activities) - call rotation between 4 other individuals on a weekly basis
  • As a member of a small team in a fast-paced environment, this role will require both strong intellectual agility and hands-on technical skill
  • Strong written and verbal communication skills - ability to communicate effectively with all levels of audience including executive leadership
  • Powerful analytical and problem-solving skills- including the ability to develop solutions in new and creative ways
  • Ability to independently clarify and assess ambiguous issues in order to develop consensus toward a solution
  • Experience in developing architectural designs, topologies and implementation engineering guidance documents
  • Experience training or mentoring both technical and non-technical diverse audiences
  • 3 + years working with Single Sign-on Technologies like Okta, Entra, SecureAuth, & Azure AD in support of Single Sign On
  • 3+ years working with Identity Provisioning Tools from vendors like Saviynt, Salipoint, Okta, Oracle, RSA, Or One Identity
  • 2+ years working with PAM Tools like CyberArk, BeyondTrust, Thycotic, Saviynt CPAM
  • 2+ years working with multiple MFA Methods and when to deploy each type of MFA method
  • Experience with onboarding new applications for both SSO and Identity Provisioning


Responsibilities:

  • Reporting to the Director, Identity and Access Management, the Identity and Access Management (IAM) Engineer will be responsible for implementing and managing Clients’ identity services and platforms
  • Demonstrated experience in scripting or software development
  • Act as an internal consultant and architect for the IT Engineering and Operations Management
  • Design, implement, and evaluate current and future initiatives for the highest level of efficiency and performance
  • Isolate and resolve complex systems problems
  • Accountable for development and implementation of engineering standards and processes
  • Develop, modify and implement standard operating procedures for hardware/software, and system design, originate specifications, control documents, verification and validation plans, procedures, reports, or other documentation in support of design and development activities
  • Assist management and engineering staff in the evaluation, analysis, architecture, design, and implementation of enterprise programs and projects
  • Research, analyze, evaluate and provide recommendations to management on future technology direction
  • Perform peer review on complex change implementations, to ensure completeness and minimal impact to members
  • Deploy and document changes in accordance with enterprise problem and change management processes
  • Lead problem management and root cause analysis discussions with fellow engineers and analysts
  • Proactively identify solutions to potential issues and embrace simplification
  • Serve as escalation point for high severity issues and troubleshoot / resolve complex incidents
  • Provide assistance and expertise to management on improvements to company productivity, systems performance, high availability, monitoring, and operational costs
  • Assist management in maintaining service agreements, maintenance contracts, or other assigned vendor-related administrative duties
  • Drive and be accountable for all assigned tasks, and remain continuously self-challenged in setting and delivering on agreed deadlines and milestones
  • Serve as technical team lead on programs or projects that are assigned by management
  • Troubleshoot complex issues, provide technical guidance and act as Subject Matter Expert
  • Manage enterprise identity directories, including Workforce and Customer
  • Lead integration efforts between IDP and other platforms and services
  • Participate in troubleshooting and incident resolution of complex high severity incidents
  • Participate in disaster recovery, capacity planning, performance monitoring, and maintenance to ensure high availability
  • Work with internal and external application support teams to extend the use of our identity solutions via direct Active Directory integration, SAML, RADIUS or other mechanisms
  • Provide 24x7 support as needed for emergency situations and planned maintenance activities - call rotation between 4 other individuals on a weekly basis

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