Business System Analyst

2 months ago

Tysons Corner, United States HCLTech Full time

We are HCLTech, one of the fastest-growing large tech companies in the world and home to 222,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud.


The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be. If all this sounds like an environment you ll thrive in, then you re in the right place.

We are looking for a highly talented and self- motivated Tech Lead Adobe Analytics (Senior Developer/ Lead) to join us on our journey in advancing the technological world through innovation and creativity.

Job Title: Digital Business System Analyst

Position Type: Full-Time

Location: Tysons, VA




Overview:


As a Digital Banking Business Systems Analyst (BSA), you will play a key role in transforming and enhancing our digital banking platforms and services. You will collaborate closely with stakeholders across business, technology, and user experience teams to analyze requirements, design solutions, and drive the successful implementation of digital initiatives. Your primary focus will be on leveraging technology to enhance customer experience, optimize processes, and drive innovation in the digital banking landscape.


Roles and Responsibilities:

  1. Partner with product owners and development teams to define and prioritize features and enhancements for digital banking platforms and applications.
  2. Assess existing systems and processes to identify inefficiencies or areas for improvement. Recommend and implement solutions to enhance operational efficiency and customer experience.
  3. Collaborate with UX/UI designers to ensure that digital products and services deliver intuitive and user-friendly experiences.
  4. Validate design decisions based on user research, feedback, and usability testing.
  5. Utilize data analytics and reporting tools to extract insights and trends that inform business decisions and product enhancements.
  6. Coordinate cross-functional teams and stakeholders to achieve project objectives and deliverables.
  7. Manage the ongoing Salesforce projects and planning for execution.
  8. Connect with the team of developers for discussion on the technical matters of the Salesforce software
  9. Stay abreast of industry trends, emerging technologies, and best practices in digital banking.



Preferred Skills and Qualifications:


  1. Bachelor's degree in Business Administration, Computer Science, Information Systems, or a related field.
  2. Strong understanding of digital banking platforms, technologies, and trends (e.g., core banking systems, mobile banking, digital payments, fintech solutions, AI/ML).
  3. Proven experience as a Business Systems Analyst or similar role within the financial services industry, with a focus on digital banking.
  4. Experience with digital transformation initiatives and innovative digital banking solutions.
  5. Experience with Agile methodologies and tools (e.g., Scrum, Kanban) for project management and software development
  6. Ability to manage multiple priorities and work effectively under pressure.
  7. Strong communication and interpersonal skills, with the ability to interact professionally with diverse groups.
  8. Basic understanding of the Salesforce platform and experience working with a team on Salesforce projects a plus




How You ll Grow

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.


Equality & Opportunity for All

Representing 165 nationalities across the globe, we pride ourselves on being an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law.

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