Premium Hospitality Guest Services Representative

1 week ago

Las Vegas, United States Formula 1 Las Vegas Grand Prix Full time

The Race Week Premium Hospitality Guest Services team will be responsible for delivering world class hospitality and customer service to all premium clients during the Formula 1 Las Vegas Grand Prix. During race week, November 21st – 23rd, team members will be responsible for working on-site in various hospitality areas and other off-site ancillary events around race week. Premium Hospitality Guests Services Staff will report to the dedicated Premium Service Hospitality Representative within their zone and the Premium Service Manager.


This is a part-time role, that will conclude after the Las Vegas Grand Prix race week. Virtual and in-person training(s) prior to the Grand Prix may be required. 

 

ESSENTIAL FUNCTIONS (INCLUDE WITHOUT LIMITATION): 

  • Provide premium level service to guests by being proactive with their requests and attending to their needs during race week.
  • Assist in all pre and post event checklists and oversee all maintenance items making sure they are addressed prior to doors opening. 
  • Proactively greet, welcome, and assist all guests throughout race week. 
  • Work in designated locations to develop rapport and positive relationships with clients and their guests.
  • Resolve ticketing, seating, and wayfinding issues encountered by guests.
  • Be the conduit between the client and our LVGP Premium Service Staff and escalate any issues as they may arise in a timely fashion. 
  • Track and log all relevant information in a detailed fashion, which will be used for data capture and pre-planning moving forward. Information such as maintenance issues, food & beverage feedback, client feedback, and any other relevant information that could be useful to LVGP.
  • Ultimately will act as extensions of our Full-Time Premium Service Team.



PREFERRED QUALIFICATIONS: 

  • Demonstrated experience in customer service. 
  • Experience assisting high profile VVIP guests at major events.
  • Excellent verbal communication skills with ability to manage complex scenarios. 
  • Ability to work efficiently in a fast-paced environment. 
  • Ability to meet deadlines and perform under pressure.
  • A humble approach to teamwork.
  • Self-directed and comfortable working in ambiguous environments.
  • Flexibility to work non-traditional hours. 
  • Exceptional work ethic, strong desire to succeed, eagerness to learn, professionalism, and a passion for the sport/motorsport industry.


This job description is a good faith effort to provide information concerning the qualifications for and responsibilities of this position. This job description is not intended to be an exhaustive list of all the job functions that an employee in this job may be required to perform. The qualifications listed are representative and not exhaustive. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job. Liberty Media Corporation and Las Vegas Grand Prix, Inc. reserves the right to modify this job description or the qualifications for this job at any time.


PHYSICAL ASPECTS OF POSITION (DURING RACE WEEK): 

• Frequent walking, standing for long periods of time, and stair climbing.

• Occasional need to carry and move heavy items, when needed. 


Las Vegas Grand Prix, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. All employment decisions are based on business needs, job requirements, and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), parental status, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



  • Premium Hospitality Guest Services Representative

    6 days ago

    Las Vegas, United States Formula 1 Las Vegas Grand Prix Full time

    The Race Week Premium Hospitality Guest Services team will be responsible for delivering world class hospitality and customer service to all premium clients during the Formula 1 Las Vegas Grand Prix. During race week, November 21st 23rd, team members will be responsible for working on-site in various hospitality areas and other off-site ancillary events...

  • Premium Hospitality Guest Services Representative

    1 week ago

    Las Vegas, United States Formula 1 Las Vegas Grand Prix Full time

    The Race Week Premium Hospitality Guest Services team will be responsible for delivering world class hospitality and customer service to all premium clients during the Formula 1 Las Vegas Grand Prix. During race week, November 21st – 23rd, team members will be responsible for working on-site in various hospitality areas and other off-site ancillary events...

  • Guest Services Representative

    2 weeks ago

    Las Vegas, United States MGM Resorts International Full time

    The Guest Services Representative is responsible for providing professional, polished, and anticipatory guest service in all public and premium areas of T-Mobile Arena. This position reports directly to the Guest Services Supervisor. All duties are t Guest Service, Mobile, Representative, Guest, Customer Experience, Retail, Hotel

  • Guest Services Representative

    4 weeks ago

    Las Vegas, United States Landry's Full time

    Overview A Guest Service Representative is responsible for welcoming guests to the property and providing memorable service, anticipating guest needs, and responding to and resolving any guest complaints. Responsibilities Check guests in and out of the property quickly and accurately Ensure correct charges and credits are posted, collect payments, handle...

  • Guest Services Representative

    2 weeks ago

    Las Vegas, United States Golden Nugget Hotels & Casinos Full time

    Overview: A Guest Service Representative is responsible for welcoming guests to the property and providing memorable service, anticipating guest needs, and responding to and resolving any guest complaints. Responsibilities: Check guests in and out of the property quickly and accurately Ensure correct charges and credits are posted, collect payments,...

  • Guest Services Representative

    2 months ago

    Las Vegas, United States MGM Resorts International Full time

    The Guest Services Representative is responsible for providing professional, polished, and anticipatory guest service in all public and premium areas of T-Mobile Arena. This position reports directly to the Guest Services Supervisor. All duties are to be performed in accordance with departmental and Las Vegas Arena Management policies, practices, and...

  • Guest Service Representative

    3 months ago

    Las Vegas, United States Illuminarium Full time

    ** Guest Service Representative** **Job Category****:** Operations **Requisition Number****:** CHAPT005963 Showing 1 location **Job Details** **Description** **ILLUMINARIUM EXPERIENCES** Legends has been chosen as the exclusive operator of llluminarium Experiences a cutting-edge immersive, experiential entertainment venue. Located in major cities and tourism...

  • Guest Service Representative

    2 months ago

    Las Vegas, United States Nothing Bundt Cakes Full time

    At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place,setting the mood and making a stop in the bakery an event worth posting about. Youllget to play party planner by helping guests order the right cake for their celebratio Guest Service, Representative, Guest, Service, Bakery, Restaurant, Retail

  • Guest Service Representative

    3 months ago

    Las Vegas, United States Nothing Bundt Cakes of Las Vegas - Northwest Full time

    Job DescriptionJob DescriptionAt Nothing Bundt Cakes, the Guest Services Representative sweetens up the place,setting the mood and making a stop in the bakery an event worth posting about. Youllget to play party planner by helping guests order the right cake for their celebrationsand making sure their orders go off without a hitch. Youll make everyone...

  • Guest Service Representative

    3 months ago

    Las Vegas, United States Nothing Bundt Cakes of Las Vegas - Northwest Full time

    At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place,setting the mood and making a stop in the bakery an event worth posting about. You’llget to play party planner by helping guests order the right cake for their celebrationsand making sure their orders go off without a hitch. You’ll make everyone feelwelcome, and you’ll...

  • Guest Service Representative

    2 weeks ago

    Las Vegas, United States Nothing Bundt Cakes Full time

    Benefits: 401(k) matching Flexible schedule Free uniforms At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth pos Guest Service, Cashier, Representative, Service, Guest, Restaurant, Retail

  • VP Premium Hospitality

    2 months ago

    Las Vegas, United States Madison Square Garden Entertainment Corp. Full time

    Who are we hiring? The Vice President of Premium Hospitality is a high impact leadership role responsible for directing and managing the sales efforts for Premium Hospitality team. This position will report to the SVP of Sales & Marketing. The position will be responsible for effectively managing and driving revenue derived from Premium Hospitality for MSG...

  • VP Premium Hospitality

    6 days ago

    Las Vegas, United States Madison Square Garden Entertainment Corp. Full time

    Who are we hiring? The Vice President of Premium Hospitality is a high impact leadership role responsible for directing and managing the sales efforts for the Premium Hospitality team. This position will report to the SVP of Sales & Marketing. The position will be responsible for effectively managing and driving revenue derived from Premium Hospitality for...

  • Guest Reception Representative

    4 weeks ago

    Las Vegas, United States Bluegreen Vacations Full time

    The Bilingual Guest Reception Representative will be responsible for making sure all guests are greeted in a friendly and timely manner. Under general supervision, the Guest Reception Representative is responsible for greeting visitors, customers, and guests in the reception area and/or over the phone, answering, screening and directing incoming calls. The...

  • Guest Reception Representative

    1 week ago

    Las Vegas, United States Bluegreen Vacations Full time

    The Bilingual Guest Reception Representative will be responsible for making sure all guests are greeted in a friendly and timely manner. Under general supervision, the Guest Reception Representative is responsible for greeting visitors, customers, and guests in the reception area and/or over the phone, answering, screening and directing incoming calls. The...

  • Guest Services Representative

    1 month ago

    Las Vegas, United States MGM Resorts International Full time

    THE JOB: As a Park MGM Guest Services Representative your focus is to enhance the guest experience by delivering exceptional customer service by responding to and resolving any guest complaints in alignment with S. H. O. W. Service Basics. You will p Guest Service, Representative, Customer Service, Guest Experience, Retail, Hotel

  • Slots Guest Services Representative

    2 weeks ago

    Las Vegas, United States MGM Resorts International Full time

    THE JOB:The primary responsibility of the Slots Guest Services Representative at Excalibur is to enhance the guests Slot experience by assisting with property and slot related questions, slot machine payouts and enrollment to MGM Resorts Internationa Guest Service, Guest, Representative, International, Retail, Hotel

  • Guest Services Representative

    3 months ago

    Las Vegas, United States Weservelv Full time

    **Guest Services Representative / Ambassador ($12-$14 an hour)** Human Resources Las Vegas, Nevada Minimum Experience **Entry-level** Welcome to WeServe ! Were building the future of live entertainment event staffing. Come join us! Now Hiring Ambassadors for iHeart Radio, Bruno Mars, Usher, Las Vegas Aviators, One Republic, Upcoming Las Vegas Golden Knights...

  • Guest Services Representative

    6 days ago

    Las Vegas, United States MGM Resorts International Full time

    The SHOW comes alive at MGM Resorts International. Become one of the stars behind The SHOW and become part of the worlds most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race. THE JOB:As a Guest Service Guest Service, Representative, Guest, Retail

  • Guest Services Representative

    1 month ago

    Las Vegas, United States MGM Resorts International Full time

    THE JOB: Join our team as a Guest Services Representative, where you'll provide exceptional customer service, handle guest inquiries, assist with reservations, and ensure a memorable experience for our guests. Strong communication skills, a friendly Guest Service, Representative, Guest, Customer Service, Retail, Hotel