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VP Premium Hospitality

4 months ago

Las Vegas, United States Madison Square Garden Entertainment Corp. Full time

Who are we hiring?

The Vice President of Premium Hospitality is a high impact leadership role responsible for directing and managing the sales efforts for Premium Hospitality team.

This position will report to the SVP of Sales & Marketing.

The position will be responsible for effectively managing and driving revenue derived from Premium Hospitality for MSG Sphere. Premium hospitality includes suite leases, event rentals, and premium seating. This individual will partner with the sales, marketing, and finance teams to execute strategies and strike global and local partnerships that maximize revenue and optimize yield.

What will you do?

· Develop and implement comprehensive sales strategies to maximize revenue growth and align with business objectives. · Supervise, train, and inspire a high performing sales team, fostering a culture of excellence, accountability, and continuous improvement. · Establish and communicate clear sales revenue goals. Develop target lists of partners that align with trends & forecasts; translate ticket and hospitality revenue goals into actionable strategies that can be executed. · Build and nurture relationships with key clients, including high-net worth individuals, corporations, and other stakeholders in the premium hospitality sector. Negotiate and maintain contracts as needed to support the overall sales efforts. · Work closely with the marketing team to identify and capitalize on opportunities to expand the client database. · Build and maintain high level relationships with the Las Vegas tourism industry, focusing on key markets – tour operators, travel agencies, Online Travel Agents (OTA’s), meeting & incentive planners, conference organizers, concierge groups, attractions, etc. Seek out and develop opportunities to partner and broaden the appeal and product offerings. · Analyze market trends, customer feedback, and performance metrics to identify new revenue streams and opportunities for business expansion. · Maintain detailed records and metrics covering all sales staff activity – including plan-by-plan sales results, call records, service-related customer “touches”, correspondences, and effectiveness versus specific marketing actions/campaigns. · Assist in process of scheduling staff throughout regular office hours as well as entertainment events, evenings, special events and out-of-office activities – monitoring accumulation of overtime hours throughout. · Provide regular reports, sales forecasts and updates to Finance and Senior management. · Collaborate with cross-functional teams, including marketing, operations, and finance, to ensure seamless execution of premium hospitality, groups, and events. · Provide input into the development of marketing campaigns, pricing strategies and operational plans. · Maximize added value and cross-promotional opportunities from partner deals, with a local Vegas focus. · In partnership with marketing, be responsible for producing all tourism focused messaging and collateral. Work with internal teams to devise, concept and execute. · Assist in tracking, maintenance, and documentation of all sales versus premium, individual, and group sales budget targets, and coordinating revenue reporting with the Finance and Payroll departments to properly compensate the teams for their production.

What do you need to succeed?

· 15+ years’ experience in sales and marketing; Premium Hospitality Sales in a world-class organization preferred. · Proven track record in handling client service issues and managing challenges with potential new corporate and personal clients. · Strong leadership and team management skills. · Demonstrated success in communicating, directing, and executing company policies and standards under frequently changing circumstances. · Excellent interpersonal, communication and negotiation skills. · Effective written and oral communication skills · Highly organized and the ability to meet deadlines under pressure. · Ability to establish effective interdepartmental relations. · Ability to establish relationships with business partners including sponsors, vendors & media partners. · Deep knowledge of the entertainment and hospitality industries. · Proficient in MS Word, PowerPoint, Wide Orbit, CRM & knowledge of automated environments. SUPERVISION: • Reports directly to the SVP of Sales & Marketing • Oversee a starting team of 6 Directors, AE’s and Coordinators

Why is MSG for me?

Sphere Entertainment Co. is a premier live entertainment and media company. The Company includes Sphere, a next-generation entertainment medium powered by cutting-edge technologies to redefine the future of entertainment. The first Sphere venue is currently under construction in Las Vegas. In addition, the Company includes MSG Networks, which operates two regional sports and entertainment networks, MSG Network and MSG Sportsnet, as well as a companion streaming service, MSG GO, delivering a wide range of live sports content and other programming. More information is available at www.sphereentertainmentco.com.

We focus on Career Development and Invest in YOU

At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.

We value diversity and are looking for extraordinary employees of all backgrounds

At MSG we value diversity and are looking for extraordinary employees of all backgrounds MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law requirements, MSG complies with all applicable state and local laws governing nondiscrimination in all locations.

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