Contact Center Specialist

2 weeks ago


Lenexa, United States CommunityAmerica Credit Union Full time

Open Shifts:

  • Monday-Friday from 7am-4pm, and rotating Saturdays from 9am-2pm
  • Monday-Friday from 8am-5pm, and rotating Saturdays from 9am-2pm
  • Monday-Friday from 9am-6pm, and rotating Saturdays from 9am-2pm.
  • Monday- Friday from 9:30am-6:30pm, and rotating Saturdays from 9am-2pm.
  • Monday-Friday from 10am-7pm, and rotating Saturdays from 9am-2pm.


Job Summary

This position provides prompt and professional financial support and service to new and existing Credit Union members through phone calls and written communication, focusing on a positive member experience that builds and enhances member relationships to foster financial peace of mind.


Duties and Responsibilities

  • Determine member needs and educate them on appropriate beneficial products and services.
  • Follow verification procedures to protect member data, accounts, and personal information to ensure accuracy and security.
  • Provide quality service that exceeds members' expectations by utilizing available resources to determine quick resolution and implementing creative problem-solving expertise.


Education and Experience Requirements:

  • High school diploma or equivalent.
  • One (1) year of experience in a financial institution or customer service position.


Working Conditions:

This position is expected to work in a fast-paced contact center environment, remaining in a seated position for a minimum of 2-hour intervals.


Job Type:

Full-time


Pay:

$19.00 - $21.00 per hour


Expected hours:

40 per week



  • Lenexa, United States CommunityAmerica Credit Union Full time

    Open Shifts: Monday-Friday from 7am-4pm, and rotating Saturdays from 9am-2pmMonday-Friday from 8am-5pm, and rotating Saturdays from 9am-2pmMonday-Friday from 9am-6pm, and rotating Saturdays from 9am-2pm. Monday- Friday from 9:30am-6:30pm, and rotating Saturdays from 9am-2pm. Monday-Friday from 10am-7pm, and rotating Saturdays from 9am-2pm. Job SummaryThis...


  • Lenexa, United States Centrinex Full time

    NOW HIRING CUSTOMER SERVICE AGENTS LEVEL IIWork for a company that has been one of the leading contact center providers in the Johnson County and surrounding areas! At Centrinex we value our employees and realize that they are our biggest assets.That is why we offer: Pay rate starting at $13.50 - $15.00 per hour based on experience; shift differential;...


  • Lenexa, United States Research Medical Center Full time

    Introduction Are you looking for a place to deliver excellent care patients deserve? At Research Medical Center we support our colleagues in their positions. Join our Team as a(an) Burn ICU RN Quality Specialist and access programs to assist with every stage of your career. Benefits Research Medical Center, offers a total rewards package that supports the...


  • Lenexa, United States Research Medical Center Full time

    Description IntroductionAre you looking for a place to deliver excellent care patients deserve? At Research Medical Center we support our colleagues in their positions. Join our Team as a(an) Burn ICU RN Quality Specialist and access programs to assist with every stage of your career.BenefitsResearch Medical Center, offers a total rewards package that...


  • Lenexa, United States Research Medical Center Full time

    Description IntroductionAre you looking for a place to deliver excellent care patients deserve? At Research Medical Center we support our colleagues in their positions. Join our Team as a(an) Burn ICU RN Quality Specialist and access programs to assist with every stage of your career.BenefitsResearch Medical Center, offers a total rewards package that...


  • Lenexa, United States Research Medical Center Full time

    Description IntroductionAre you looking for a place to deliver excellent care patients deserve? At Research Medical Center we support our colleagues in their positions. Join our Team as a(an) Burn ICU RN Quality Specialist and access programs to assist with every stage of your career.BenefitsResearch Medical Center, offers a total rewards package that...


  • Lenexa, United States Research Medical Center Full time

    Description IntroductionAre you looking for a place to deliver excellent care patients deserve? At Research Medical Center we support our colleagues in their positions. Join our Team as a(an) Burn ICU RN Quality Specialist and access programs to assist with every stage of your career.BenefitsResearch Medical Center, offers a total rewards package that...


  • Lenexa, United States Research Medical Center Full time

    Description IntroductionAre you looking for a place to deliver excellent care patients deserve? At Research Medical Center we support our colleagues in their positions. Join our Team as a(an) Burn ICU RN Quality Specialist and access programs to assist with every stage of your career.BenefitsResearch Medical Center, offers a total rewards package that...


  • Lenexa, Kansas, United States Research Medical Center Full time

    IntroductionAre you seeking a workplace that values diversity and inclusivity? We invite you to explore the opportunity for a Sonography Specialist II position at Research Medical Center and discover what it means to be part of the HCA Healthcare family.BenefitsResearch Medical Center provides a comprehensive rewards package designed to support the health,...


  • Lenexa, Kansas, United States Research Medical Center Full time

    About the RoleWe are seeking a highly skilled and experienced Registered Nurse to join our team as a Burn ICU RN Quality Specialist. In this role, you will be responsible for performing medical record reviews to examine and assess provider documentation and to ensure patient severity of illness and health acuity is accurately reflected.Key...


  • Lenexa, Kansas, United States Research Medical Center Full time

    Job SummaryWe are seeking a skilled Cardiac Cath Lab Technician to join our team at Research Medical Center. As a key member of our cardiovascular team, you will play a critical role in providing high-quality patient care and contributing to the success of our organization.Key ResponsibilitiesAssist with diagnostic and therapeutic invasive cardiology patient...


  • Lenexa, Kansas, United States Research Medical Center Full time

    Job SummaryWe are seeking a skilled and dedicated Cardiac Cath Lab Technician to join our team at Research Medical Center. As a key member of our cardiovascular team, you will play a critical role in providing high-quality patient care and contributing to the success of our organization.Key ResponsibilitiesAssist with diagnostic and therapeutic invasive...


  • Lenexa, Kansas, United States Research Medical Center Full time

    Job SummaryWe are seeking a skilled and dedicated Cardiac Cath Lab Technician to join our team at Research Medical Center. As a key member of our cardiovascular services team, you will play a critical role in providing high-quality patient care and contributing to the success of our organization.ResponsibilitiesAssist with diagnostic and therapeutic invasive...


  • Lenexa, Kansas, United States Research Medical Center Full time

    About the RoleWe are seeking a skilled and compassionate Oncology Nurse Specialist to join our team at Research Medical Center. As a key member of our healthcare team, you will play a vital role in providing exceptional care and support to patients with cancer.Key ResponsibilitiesMonitor patients after surgery and administer chemotherapy as neededProvide...


  • Lenexa, Kansas, United States Overland Park Regional Medical Center Full time

    Position OverviewWelcomeAre you seeking a workplace that champions diversity and fosters an inclusive atmosphere? Join our team at Overland Park Regional Medical Center as a Clinical Laboratory Specialist and discover the essence of being part of the HCA Healthcare family.Employee BenefitsAt Overland Park Regional Medical Center, we provide a comprehensive...


  • Lenexa, United States Overland Park Regional Medical Center Full time

    Description Introduction Do you want to join an organization that invests in you as a Consulting Provider Solutions Specialist? At Overland Park Regional Medical Center, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years. Benefits Overland Park Regional Medical...


  • Lenexa, Kansas, United States Overland Park Regional Medical Center Full time

    Job SummaryWe are seeking a highly skilled Registered Nurse to join our team as an Admission and Discharge Specialist. This role is responsible for ensuring a seamless transition for patients coming in and out of our acute care hospital settings.Key ResponsibilitiesObtain a comprehensive nursing assessment history and ensure proper inpatient care unit...

  • Billing Specialist

    2 weeks ago


    Lenexa, Kansas, United States AVI Systems Full time

    Financial Operations Specialist AVI Systems is seeking a skilled Financial Operations Specialist to join our team. As a Financial Operations Specialist, you will play a critical role in ensuring the timely and accurate processing of customer-related invoice documents. Your expertise will be essential in managing complex projects with non-standard billing...


  • Lenexa, Kansas, United States Research Medical Center Full time

    About the RoleWe are seeking a highly skilled and compassionate Registered Nurse RN Cardiac Rehab to join our team at Research Medical Center. As a key member of our healthcare team, you will play a vital role in providing exceptional patient care and contributing to the success of our Cardiac Rehabilitation program.Key ResponsibilitiesPerform comprehensive...


  • Lenexa, Kansas, United States The University of Kansas Hospital Full time

    Position TitleLeave SpecialistLocation: Broadmoor CampusPosition Summary / Career Interest:The Leave Specialist oversees the administrative functions related to employee leave requests. This role involves collaboration with various stakeholders, including the Leave Team, Payroll, leave vendors, and the HR Support Center. The specialist is responsible for...