Manager End User Services

1 month ago

Everett, United States World Wide Technology Full time

Job Title: Endpoint Architect

Location: Remote (PST)

Duration: 3+ months

Target Start: ASAP

Position Summary:

As a Client Endpoint Architect, you will be responsible for leading the architecture, design, and implementation of client endpoint solutions that provide seamless and secure user experiences. You will collaborate closely with cross-functional teams, including software engineers, infrastructure experts, security professionals, and business stakeholders, to deliver state-of-the-art client endpoint solutions. Your role will require a deep understanding of client technologies, user behavior, and industry best practices to ensure the successful delivery of our projects.

Key Responsibilities:

  • Lead the design and architecture of client endpoint solutions, incorporating the latest technologies and industry best practices.
  • Collaborate with cross-functional teams to design, deploy, and manage client endpoint systems, including desktops, laptops, mobile devices, and virtual desktop infrastructure (VDI) endpoints.
  • Lead the evaluation, selection, and integration of endpoint hardware, software, and security solutions to meet the evolving needs of clients.
  • Develop comprehensive client endpoint strategies that encompass user experience, security, scalability, and performance considerations.
  • Provide technical leadership and guidance to software development teams, ensuring alignment with architectural standards and principles.
  • Evaluate and recommend emerging technologies and trends that can enhance client endpoint solutions and overall user experiences.
  • Conduct thorough assessments of existing client endpoint environments and provide recommendations for improvements and optimizations.
  • Define and enforce endpoint security measures, including encryption, access controls, authentication, and data protection.
  • Create and maintain documentation, including architectural diagrams, technical guidelines, and best practices for client endpoint solutions.
  • Architect and implement robust endpoint security measures, including endpoint protection platforms, encryption, patch management, and access controls.
  • Provide technical leadership in troubleshooting complex endpoint issues, diagnosing hardware and software problems, and resolving performance bottlenecks.
  • Mentor and provide guidance to junior engineers, sharing your extensive knowledge and fostering a culture of continuous learning.

Qualifications and Experience:

  • Bachelor's degree in Computer Science, Information Technology, or a related field; Master's degree preferred.
  • Minimum of 5 years of proven experience in client endpoint architecture, design, and implementation.
  • Expertise in a wide range of client technologies, including but not limited to Windows, macOS, Linux, mobile devices (iOS, Android), and virtual desktop infrastructure (VDI) solutions.
  • Strong understanding of network protocols, security principles, and data protection mechanisms relevant to client endpoints.
  • Proficiency in modern endpoint management tools, such as Mobile Device Management (MDM), Endpoint Detection and Response (EDR), and Unified Endpoint Management (UEM) platforms.
  • Excellent problem-solving skills with the ability to analyze complex technical issues and provide effective solutions.
  • Exceptional communication and collaboration skills to effectively engage with technical and non-technical stakeholders.
  • Proven track record of successfully leading and mentoring technical teams in a collaborative environment.
  • Industry certifications such as Certified Information Systems Security Professional (CISSP), Certified Information Systems Auditor (CISA), or similar credentials are a plus.
  • Strong proficiency in endpoint security practices, including antivirus, anti-malware, data encryption, and vulnerability management.
  • In-depth knowledge of endpoint management and automation tools, such as SCCM, Intune, JAMF, or similar solutions.
  • Familiarity with virtualization technologies (VMware, Citrix, etc.) and cloud-based endpoint management platforms.
  • Experience with managing multiple domains in a complex environment a plus.

Working Conditions and Basic Requirements

  • Preferred locations: Everett, WA; Pittsburgh, PA; Beaverton, OR
  • On site, in-person position, 3-days a week with hybrid wfh options
  • Occasional travel for team and customer meetings
  • Job Level: Individual Contributor

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