Intermediate Business Analyst
1 month ago
Everett, MA (Hybrid)
Duties:
- Conduct and document requirement elicitation, analysis sessions, and maintain business artifacts like Project Charters, BRDs, and SRDs.
- Develop strong business relationships and act as a liaison between the business user community and the technology team.
- Collaborate with stakeholders to capture, validate requirements, manage expectations, and facilitate workshops, meetings, JAD sessions, and Agile ceremonies.
- Ensure solutions align with business requirements and facilitate effective communication between teams.
- Develop and maintain expertise in the current features and backlog of assigned applications.
- Develop process workflows, use cases, user stories, and create UML diagrams. Collaborate with UI/UX team to develop web page mock-ups and wireframes, ensuring stakeholder sign-off.
- Examine business requests for feasibility; conduct detailed analysis of current and future needs and create GAP analysis documents.
- Manage change requests and ensure changes are documented, reviewed, and approved in accordance with organizational processes.
- Prioritize backlog items with Product Owner and business stakeholders.
- Support QA on test plans, cases, and assist with user acceptance testing (UAT).
- Provide feedback and support during testing phases to ensure software meets project objectives.
- Assist in project planning, execution, monitoring, and report status updates. Identify, evaluate, and mitigate project risks and issues.
- Document detailed work plans, schedules, project estimates, resource plans, meeting notes, and status reports.
- Analyze and improve business processes, recommend efficiency solutions, and stay updated on industry best practices.
- Create user guides, training materials, and conduct sessions for end-users. Handle business information confidentially, maintain professionalism, and collaborate effectively within the team.
- Occasionally fill in for the Project Manager as required.
- Experience in gathering and managing requirements from project inception to deployment, including creating and maintaining business artifacts.
- Experience facilitating requirement analysis sessions with diverse stakeholder groups.
- Ability to create visual diagrams using UML and familiarity with Agile methodologies.
- Proficiency with MS Office tools (Word, Excel, PowerPoint, Outlook, Visio).
- Strong analytical skills, attention to detail, and ability to work in a dynamic environment.
- Proven track record of being an excellent team member.
- Bachelor's degree or at least 3-5 years related experience in a technical environment.
- Familiarity with Agile methodologies and project management applications such as JIRA.
- Experience working in State or Federal Government environments.
- Knowledge of UI/UX design principles and development.
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