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Operations Manager
2 months ago
The Company:
Steamatic is a world-renowned, dynamic and industry-leading Restoration & Construction company that was established in 1948 and has a reputation for excellence. Being part of the Johns Lyng Group, exciting and strategic growth strategies are in place which has this business positioned as one of the most exciting employers in the United States.
The Role:
An exciting opportunity is now available for an energetic, passionate and hardworking Operations Manager to join a high-performing team
The focus of this diverse role will be to grow, lead and manage the business, which currently has a reputation as an expert in the restoration/cleaning market and is growing into new areas such as insurance and construction. The successful candidate will be responsible for day-to-day operations, compliance and financial objections with a key focus on leadership, business management, business development and account management.
This is an amazing opportunity to join a multinational company that values its people above all else Future opportunities for equity within the business will be available for true Rockstars.
Key Duties & Responsibilities:
- Manage the day-to-day workflow & operations of the business
- Establish, manage & ensure the business meets/exceeds financial goals & objectives
- Assist with the growth of the business into new sectors, such as insurance & construction
- Meet SLA & KPI requirements driving performance expectations
- Manage & ensure all staff are compliant with KPI’s
- Ensure the compliance of all works completed
- Ensure all work conforms to legislative & contractual requirements
**Additional information will be provided to selected candidates.
Key Selection Criteria:
- Construction background with a General Contracting license
- 5+ years of relevant professional experience.
- Proven experience in a business manager / senior manager position
- Background in the insurance building industry, preferred
- Have competent computer skills including Microsoft suite.
- Background in the Emergency Restoration Industry Essential
- Previous Xactimate experience, highly regarded
- Positive attitude, sound work ethic & dependable
- Excellent communication & interpersonal skills
- Ability to build effective relationships & be empathetic to the needs of the client
- Ability to manage multiple & competing priorities
- Excellent organisational & time management skills
- Confident & professional phone manner
- Dispute resolution skills
- Experience in & demonstrated understanding of OHS rules & regulation
- WRT, ASD, FRST & AMRT Qualifications highly desirable
- Familiarity with legislations & regulations of the industry
- Familiarity with current market rates & trades
- Valid motor vehicle licence
Please note: A pre-employment criminal background check & medical examination will make up part of the recruitment process.
Benefits:
- 401(k) matching
- Dental Insurance
- Employee assistance program
- Health insurance
- Paid time off
- Referral program
- Vision insurance
