IT Manager

Location: Denver, CO

About Vorto

Vorto is on a mission to increase sustainability and create more jobs by making supply chains more efficient across the entire value chain. Through powerful AI technology, Vorto's autonomous supply chain platform seeks to reduce carbon emissions caused by supply chain transportation, improve the lives of approximately 3.5 million truck drivers and create more jobs across all players in B2B transactions. We operate in a very fast-paced and nimble environment that is highly focused on a team-first, accomplishment-oriented culture that is passionate about the organization's success. Our products have been developed by a world-class engineering team that simplifies complex business problems to a degree where adoption is effortless. We encourage you to visit our careers page and read this blog post to learn more about our culture. We are backed by Golden Gate Capital, a Tier 1 private equity firm based in San Francisco, CA. Golden Gate has a diverse portfolio of companies with over $19 billion in committed capital.

About the Role

Are you passionate about leading operational excellence in an entrepreneurial and dynamic work environment? Are you yearning for an opportunity to utilize your creativity to grow a scaling process? We are looking for an IT Manager to join us on our journey to facilitate a digital revolution in the B2B supply chain. We are a culture-first organization that works relentlessly to maintain our culture. The IT Manager will lead the technical onboarding of teammates, enable friction-free technology for collaboration, and streamline access while maintaining security and auditability. This position will manage the company’s IT systems to ensure that computer hardware and software, as well as networks and servers, perform at a high-level of effectiveness. This role will lead the organization through all IT related planning, projects, help desk incidents, and issues with the company’s IT systems. In addition, this role is responsible for the budget, inventory, and purchasing of hardware and software resources, while developing and implementing an active maintenance and upgrade/update schedule. The IT Manager will manage one or more direct reports, as well as vendors and contractors.

Essential Duties and Responsibilities:

• Support the setup of tech related equipment in partnership with the hiring manager of newly hired teammates
• Initiate system access for new teammates in systems such as: email, Slack, Vorto native apps, Salesforce, MS 365, Figma, and any other related software based on group assignments
• Ensure strong opsec and data governance practices
• Manage SOC audits and evidence collection processes
• Setup and manage technology for video conferencing, meeting room reservation, across multiple office locations in the US
• Manage and maintain software expenses
• Establish technical support ticketing systems and rapid response processes
• Other duties and special projects as assigned

Qualifications/Skills:

• Working knowledge of SOC 2 Type 2 compliance/policies
• Hands-on experience installing software, patches, updates on computers and peripherals.
• Experience with security & vulnerability scanning tools like Sophos, ThreatStack, etc. a plus
• Google Suite, GCP, and Azure administration experience, including IAM management
• Strong attention to detail
• A jack-of-all-trades and willingness to dive in head-first to unusual technology problems
• Demonstrate a strong sense of urgency in all projects and an ability to prioritize and re-prioritize as necessary.
• Ability to multi-task projects and required tasks in an organized fashion
• Ability to work in a team environment as well as self-motivated in individual projects
• Ability to communicate both verbally and written to all levels of the organization

Educational/Experience Requirements:

• Associates or Bachelor’s degree (B.A.)
• 5+ years related experience and/or training

Compensation: $100-120k annual salary

Benefits:

At Vorto we are committed to developing our employees and providing them exciting opportunities to grow and prosper in their careers.

We offer a competitive benefits package as well as numerous additional perks, including:

• Competitive compensation package
• Paid Time Off and Holidays
• Health, Dental and Vision Insurance
• 401(k) retirement plan with company match
• Flex and Health Savings Plans
• Company-paid life and short-term disability insurance
• Company-paid parking or RTD pass
• Voluntary income protection benefits including Life, AD&D, Critical Illness, Hospital Indemnity, and Accident Protection Insurance
• Tuition Assistance
• Employee Assistance Program (EAP)
• Free or discounted legal program
• Product & Services Discount Program
• Modern office space in downtown Denver with daily coffee, tea, drinks & snacks
• We supply the industry's best hardware and productivity software

Vorto is an Equal Opportunity Employer.

The IT Manager position will remain open until a qualified candidate is hired.

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities thatare required of the employee. Other duties, responsibilities and activities may change or be assigned.