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Scrum Master
2 months ago
The Scrum Master's job is to deliver maximum value to the customer. Scrum Masters facilitate daily stand-ups and support the team in following the Scrum delivery process. Scrum Masters also handle traditional project management duties, including scope definition, staffing, communication of status to clients and partners, budget oversight, and risk/issue management. Additionally, they often author user stories, acceptance criteria, and execute a portion of the testing on projects.
PRIMARY RESPONSIBILITIES:
- Serve the team and product owner in turning requirements into working software.
- Track progress and help the team achieve their commitments. Progress is monitored daily, and when problems are identified, work with the team to develop corrective actions.
- Manage and report the status of scope, schedule, resourcing, and financials.
- Extract and document requirements. Author user stories and acceptance criteria.
- Ensure team members understand processes and support the team in following them.
- Ensure product quality expectations are defined and known across the team. Collaborate with the team in scheduling work, including defect remediation and refactoring, guarding against the accumulation of technical debt.
- Work with the technical team and product owner, balancing the interests of both when issues arise.
- Remove impediments allowing the team to focus on engineering tasks.
- Take the lead in resolving conflicts within the team, removing any roadblocks to collaboration.
- Guide project team meetings, including sprint pre/planning meetings, daily scrums, and sprint review meetings.
- Facilitate retrospective discussions and support continuous improvement efforts.
- Limit the external interference the team must deal with.
QUALIFICATIONS:
- Degree in information technology, business, or a related field.
- Exceptional people skills. Comfortable working with a diverse group of people and serving as an arbitrator when conflicts arise.
- Practical understanding of how to scope and estimate work.
- Excellent written and verbal communication skills.
EXPERIENCE:
- Experience in Network Project Management as well as serving as a Scrum Master.
- Management of more than one significant project at a time.
- Prior experience in network services management.
- Practical use of PPM tools and techniques.
Certification Required:
Certified ScrumMaster® (CSM)