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Desktop Support Technician

2 months ago

Denver, United States Insight Global Full time

This is going to be on site, 5 days a week - looking for a Desktop Support Technician for one of our financial clients. Looking for someone with great communication skills that comes from a desktop technician role.

Title: Desktop Technician

Location: 8110 E Union Ave Ste 700, Denver, CO 80237

Duration: 6- month contract to hire

Pay Rate: $28.00- $30.00 per hour.


Must-haves:

  • 3+ years of experience in a desktop technician role
  • Experienced with a ticketing system (Client uses sysaid)
  • Experience with password resets and O365 troubleshooting
  • Experience with hardware support, password resets and AV support

Plusses:

  • Experience with Citrix or other VDI environments

Day-to-day:

  • Insight Global is seeking a Desktop Technician to work for a client out of the Denver area. This role will be on site 5 days a week supporting the Denver location and a few other locations remotely. You will be joining a team of 10 to help support internal employees with various issues ranging from password resets, hardware support, O365 troubleshooting, VDI issues and some conference room set ups. The team is made up of 10 folks who receive roughly 50-70+ tickets a day. This position is looking to start immediately for a 6 month contract to hire.