Safety Data Sheet Specialist

1 month ago

Falls Church, United States CHEMTREC® Full time

Position Summary

The position supports the product team on the CHEMTREC’s Safety Data Sheet (SDS) Solution service, including managing execution of SDS service(s) to customers. The position reports directly to the Safety Data Sheet Manager. 

Major Duties and Responsibilities 

• Supports Safety Data Sheet (SDS) Solutions suite of services including SDS authoring and management. 

• Organizes and manages multiple customer projects accordingly to collect necessary information to deliver final product in a timely manner. 

• Assesses the needs of incoming requests, via phone and email, and routes requests to the appropriate SDS Team member. 

• Answers incoming customer and prospect telephone calls, fulfills electronic requests, responds to customer inquiries, and provides requested/applicable documents and reports. 

• Provides customer service support relating to registration procedures, SDS submission guidelines, product pricing, payment status and general account status information. 

• Manages indexing of electronic SDS using SharePoint. 

• Manages internal and external customer SDS sites, stand-alone CDs, and other proprietary systems for SDS access (e.g. site-to-site virtual private networks (VPNs), security tokens) and maintains a central repository of relevant data. 

• Works to improve existing processes and develop new processes to author SDS. Work with the SDS Authoring Manager and Product Team to help build out SDS management offering.

• Other duties as assigned. 

• Performs other related duties as assigned. 


Qualifications

Required: 

• Bachelor’s degree in a relevant field required. 

• Three years’ project management experience 

• Ability to manage and prioritize multiple projects and tasks, with minimal supervision, exercise sound judgment. 

• Demonstrated ability to work independently on a variety of complex matters simultaneously while also working in a team environment. 

• Excellent analytical and written communication skills, especially the ability to communicate technical knowledge across a wide range of audiences. 

• Strong teamwork and customer relationship skills. 

• Good interpersonal and organizational skills. 

• Advanced skills with Microsoft Office suite. 


Preferred 

• Experience in environmental, health and safety (EHS) systems. 

• Experience with Safety Data Sheets.



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