Merchant Onboarding Specialist
4 weeks ago
Key Responsibilities:
- Assist with the launch of the Pay product for merchants.
- Schedule and conduct on-site visits for merchant installations of NFC tiles.
- Train merchant staff on product usage.
- Conduct secret shopping visits to ensure compliance.
- Perform market research and help develop merchant signage and assets.
Qualifications:
- Must be friendly, detail-oriented, a quick learner, and comfortable using Google Suite.
- Ability to follow scripts and directions effectively.
- Strong interpersonal skills; comfortable being active around the city during the day, visiting clients.
Additional Information:
- The role includes scheduling appointments (no cold calling or sales).
- Predominantly fieldwork (about 85% in the field and 15% working from home).
- Expected to visit merchants Monday to Friday, from 10 a.m. to 6 p.m.
- Expected to handle approximately 10 installations per week.
- Transportation options include public transit, Lyft, or personal vehicle.
- Potential for the contract to extend or transition into another role.
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