Desktop Support

1 month ago


Cincinnati, United States CBTS Full time

CBTS has partnered with a client to identify a Desktop/IT Support Technician on a 3 month contract opening. This role would require full onsite work at the client's downtown Cincinnati, OH facility on a 1st shift M-F opportunity


This project is focused on a Windows upgrade assignment. Skills they are targeting include (but not limited to):

  • to catalog applications on the end user's PC and report details to a designated spreadsheet.
  • people skills and communication skills
  • to run Windows updates and BIOS updates.
  • to assist users in moving their documents and OneNote notebooks to OneDrive.
  • knowledge of Windows 11 features and requirements
  • 2016 and 365 skills

Standard Skills List

  • 10/11 administration and troubleshooting
  • Office 2016/365 applications and cloud services
  • backup and migration from pc to OneDrive
  • hardware and software installation and configuration
  • service and technical support

Potential Certifications

  • A+
  • 365 Certified: Modern Desktop Administrator Associate
  • 365 Certified: Fundamentals


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