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Help Desk Specialist

3 months ago

Ridgefield Park, United States Red Oak Technologies Full time

Red Oak Technologies is a leading provider of comprehensive resourcing solutions across a variety of industries and sectors including IT, Marketing, Finance, Business Operations, Manufacturing and Engineering. We specialize in quickly acquiring and efficiently matching top-tier professional talent with clients in immediate need of highly skilled contract, permanent or project management based resources.


**Onsite**

**$30/hour**


Responsibilities:

  • Respond to IT support requests via phone, email, or in person
  • Troubleshoot and resolve hardware, software, and network issues
  • Install and configure software applications
  • Set up and maintain user accounts
  • Assist with system upgrades and migrations
  • Document all support activities and resolutions


Requirements:

  • Proficiency in Linux operating systems
  • Knowledge of Group Policy Objects (GPO) and Firewalls
  • Familiarity with various operating systems
  • Experience with VPNs and TCP/IP networking
  • Ability to troubleshoot mobile devices, computer hardware, and software applications
  • Strong customer service orientation
  • Understanding of TCP protocols


Red Oak Technologies is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. See what it’s like to be at the top; connect with one of our recruiters and apply today.


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