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Associate Trust Officer

4 months ago

Dubuque, United States First Community Trust, N.A. Full time

First Community Trust– Associate Trust Officer 

We truly believe that people matter. From our clients to our employees, our goal is to make sure we take care of our people first.


FCT is a nationally chartered trust company offering investment, retirement, and trust services, primarily through credit unions. Our retail and institutional clients entrust FCT to manage over $1.3B of assets on their behalf. FCT is actively pursuing growth initiatives and we are seeking team members who take great pride in their work and want to contribute to the stability and growth of the firm.  

 

We are seeking a talented individual to fill our position as an Associate Trust Officer. This individual will support our Trust Officers in managing client relationships and providing top-tier client service. To be successful in this role you will need to be an effective communicator, people focused, collaborative and a self-starter. As our Associate Trust Officer you will provide administrative support, participate in client meetings and, over time, participate in training and development activities designed to position you for promotion to a Trust Officer.

 

 

What You’ll Be Doing

  • Assist Trust Officers in managing trust, estate, IRA and other wealth management client requests.
  • Complete day-to-day administration of accounts and complete new and existing client paperwork, annual account reviews and assist with other projects.
  •  Field client calls for distribution and other general client inquiries and refer to our Trust Officer team.
  • Complete proper IRA/agency paperwork and operations templates for client changes.
  • Participate in client meetings to build rapport and establish understanding of the Trust Officer role.
  • Assist with the client portal including access, trouble shooting and other client requests.
  • Work with FCT staff and help with other clerical duties and projects as assigned.


 

Who You Are

  • Associate or bachelor's degree preferred or equivalent years of experience.
  • 2+ years’ experience within a financial institution.
  • Understanding of administrative and operational functions within a professional office environment.
  • Exceptional interpersonal skills including oral and written communication.
  • Strong attention to detail and conceptual and cognitive thinking skills.
  • Ability to work independently as well within a team.
  • High level of integrity, professionalism and ability to handle sensitive information with confidentiality.

 

 

*Credit and criminal history verification will be required of all applicants.


FCT is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.