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Production Support Analyst
4 months ago
About Us:
LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree — a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit www.ltimindtree.com.
Title: Production Support Analyst (Senior Consultant - System Management)
Location: Irving, Tx (Hybrid)
Job Description
This position is responsible for global operations and support of Messaging and Collaboration automation solutions, including UAT testing and production deployment.
Qualifications:
- 5+ years of strong Application production operations, support and configuration experience in the Microsoft Windows server environment.
- 5+ years of experience in supporting enterprise application automation services, in-house application integration testing, web application configuration and production deployment in the Microsoft .NET server environment.
- Experience or knowledge in MS Exchange, Azure, O365, Active Directory, Outlook, Exchange Online and Teams is a big plus.
- Experience with MS SQL Server databases, security certificates, SFTP/Tectia, MS IIS configuration.
- Experience with Microsoft Powershell scripting.
- Experience in writing MS SQL queries is a big plus.
- Good understanding of production monitoring and troubleshooting tools.
- Strong oral and written communication skills.
- Good analytical skills to understand, prioritize, troubleshoot, and articulate issues.
- Collaborate, coordinate, and communicate globally across work streams. Well organized and an excellent team player.
Education:
Bachelors (BS) degree in Information Systems, Computer Science or equivalent degree or experience.
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):
Benefits and Perks:
- Medical Plan Covering Medical, Dental, Vision
- Term and Long-Term Disability Coverage
- Plan with Company match.
- Insurance
- Time, Sick Leave, Paid Holidays
- Paternity and Maternity Leave
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Safe return to office:
In order to comply with LTIMindtree’ s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree’s COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree’s applicable processes.
