Entertainment Coordinator

2 months ago

Los Angeles, United States eTeam Full time

Job Title: Entertainment Coordinator

Location: Universal City, CA

Duration: 5 Months


Should be flexible working on weekends


Qualifications:

Proficient in Microsoft Word, Excel and Outlook; 1+ years experience within the entertainment or theme park industry preferred; or equivalent combination of education and experience.


Responsibilities:

Performs administrative responsibilities in support of venue(s) and venue management, including but not limited to;

  • At the direction of management, preparing/reviewing/adjusting daily/weekly team member schedules, show schedule/rotations and set grids

Budget tracking, to include;

  • track daily/weekly labor, daily flash reports and overtime justifications and team member TimeKeeper correction and overpayment letters
  • Venue supply inventory maintenance and ordering
  • Maintaining company information and TSAT communication boards,
  • EHS: housekeeping inspections and compliance tracking.
  • Segment/annual Training and TSAT survey coordination/tracking.

Provides work direction to team members;

  • Communicates company and venue specific expectations of behavior and performance standards, reporting to Management any deviations from the expectations
  • Initiates team member feedback discussions for recognition and performance improvement
  • Compiles written documentation of observed behaviors for Management.

While traveling to/from venue(s)/location(s), observes and monitors shows/sets/BOH to ensure highest standards of show quality, guest and team member satisfaction, and safety are being achieved;

  • Communicates to Management any observed show quality, guest, team member, or safety issues, utilizing the necessary departments and Entertainment manager on duty to expedite a resolution. Monitors the quality, cleanliness and facility maintenance standards to ensure the FOH/BOH venue is “Show Ready” for our guests and Team Members at all times · Open and follow up on work orders through completion.

In the absence of the Management, oversees the operation of venue:

  • Reinforces the application of all company policies & procedures as well as addressing any immediate employee relations issues pertaining to the venue(s).
  • Communicates information relevant to the operation of the venue(s) to both management and team members.

At the direction of management, supports opening and/or closing duties for the venue(s) including but not limited to:

  • Checking in cast and crew,
  • Participate in daily start-up meetings, including the compiling of daily information for distribution
  • Handling all staffing issues resulting from team member sick calls
  • Monitoring start-up/shut down procedures
  • Communicating operational readiness or staffing/technical problems with partnering departments
  • Adjusting staffing levels, grids and rotations to accommodate park attendance/business needs
  • Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
  • Perform other duties as assigned.

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