Current jobs related to Sr. Desktop Support Analyst - San Diego - The ProSource Group, Inc.
-
Desktop Support Specialist in San Diego
2 weeks ago
San Diego, California, United States Desktop & Depot Support Full timeJob OpportunityWe are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in San Diego. In this role, you will be responsible for providing workstation software break-fix support, IMAC, image loads, asset recovery, asset tagging, printer support, and client center support.Key Responsibilities:Provide...
-
Desktop Support Specialist in San Diego
2 days ago
San Diego, California, United States Desktop & Depot Support Full timeJob DescriptionAre you looking to advance your IT career? We are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in San Diego.Responsibilities:Provide workstation software break-fix supportPerform IMAC – PC install, moves, adds, and changesLoad imagesRecover assetsTag assetsProvide printer...
-
Desktop Support Specialist in San Jose
4 days ago
San Jose, California, United States Desktop & Depot Support Full timeJob Title: Desktop Support SpecialistWe are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in San Jose, California.Key Responsibilities:Provide IT systems desktop administration in a heterogeneous Microsoft Windows and RedHat Enterprise Linux environmentDesktop Support AdministrationProvide end-user...
-
Desktop Support Analyst
1 month ago
San Diego, California, United States Metis Practice Solutions Full timeDesktop Support Analyst IMetis Practice Solutions is a professional management services organization dedicated to providing comprehensive support to independent medical practices in the San Diego area.Job SummaryThe Desktop Support Analyst I will provide day-to-day IT support for the organization, assisting with troubleshooting, managing hardware and...
-
San Jose, California, United States Desktop & Depot Support Full timeJob Description**Job Summary**We are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in San Jose, California. In this role, you will be responsible for providing IT systems desktop administration in a heterogeneous Microsoft Windows and RedHat Enterprise Linux environment.Key Responsibilities:Provide...
-
San Jose, California, United States Desktop & Depot Support Full timeJob DescriptionJob DescriptionDescription:We are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in San Jose, California. In this role, you will be responsible for providing IT systems desktop administration in a heterogeneous Microsoft Windows and RedHat Enterprise Linux...
-
Desktop Support Analyst
3 weeks ago
San Antonio, United States Robert Half Full timeJob DescriptionJob DescriptionWe are in search of a proficient Desktop Support Analyst to be part of our team. The role is situated in San Antonio, Texas. This role provides a unique opportunity to work in a dynamic work environment in the banking sector. The position offers a long-term contract employment opportunity.Responsibilities:• Accurately record...
-
Desktop Support Analyst
2 weeks ago
San Antonio, United States Robert Half Full timeJob DescriptionJob DescriptionWe are in search of a proficient Desktop Support Analyst to be part of our team. The role is situated in San Antonio, Texas. This role provides a unique opportunity to work in a dynamic work environment in the banking sector. The position offers a long-term contract employment opportunity.Responsibilities:• Accurately record...
-
Desktop Support Specialist
4 weeks ago
San Diego, California, United States Metis Practice Solutions Full timeDesktop Support Analyst IIMetis Practice Solutions is a professional management services organization dedicated to providing comprehensive support to independent medical practices in the San Diego area.Job SummaryThe Desktop Support Analyst II provides advanced IT support, resolving complex hardware, software, and network issues. This role includes leading...
-
Data Analyst Sr.
4 weeks ago
San Diego, California, United States BD Full timeJob Description SummaryBD is a global medical technology company that advances the world of health. As a Sr. Quality Data Analyst, you will play a key role in developing and maintaining data streams that measure post-market quality signals.Key Responsibilities:Develop and maintain tools in various systems to measure post-market qualityMonitor and improve...
-
Desktop Support Specialist II
3 weeks ago
San Diego, California, United States Metis Practice Solutions Full timeDesktop Support Analyst II Job DescriptionMetis Practice Solutions is seeking a highly skilled Desktop Support Analyst II to join our team. As a key member of our IT department, you will be responsible for providing advanced technical support, resolving complex hardware, software, and network issues.Key Responsibilities:Provide Tier II/III technical support...
-
Desktop Support Analyst
3 weeks ago
San Antonio, United States Robert Half Full timeDescription We are in search of a proficient Desktop Support Analyst to be part of our team. The role is situated in San Antonio, Texas. This role provides a unique opportunity to work in a dynamic work environment in the banking sector. The position offers a long-term contract employment opportunity.Responsibilities: Accurately record and document all...
-
Desktop Support Analyst
3 weeks ago
San Antonio, United States Robert Half Full timeDescription We are in search of a proficient Desktop Support Analyst to be part of our team. The role is situated in San Antonio, Texas. This role provides a unique opportunity to work in a dynamic work environment in the banking sector. The position offers a long-term contract employment opportunity.Responsibilities: Accurately record and document all...
-
Desktop Support Specialist
2 weeks ago
San Diego, California, United States Merge IT LLC Full timeJob Title: Desktop Support SpecialistWe are seeking a highly skilled Desktop Support Specialist to join our team at Merge IT LLC. As a Desktop Support Specialist, you will be responsible for providing technical support and assistance to our clients in a fast-paced and dynamic environment.Job Summary:The successful candidate will have a strong background in...
-
Desktop Support Analyst
2 months ago
San Francisco, United States SourcePro Search Full timeSourcePro Search has a fantastic opportunity for an experienced Desktop Support Analyst with our large law firm client. This position is based in San Francisco and will require you to travel to Palo Alto once a week at a minimum and as needed. The ideal candidate will be responsible for providing technical phone support for the business and for end user...
-
Desktop Support Analyst
2 weeks ago
San Francisco, United States SourcePro Search, LLC Full timeWe have a great opportunity for an experienced Desktop Support Analyst with our large law firm client. This position is based in San Francisco and will require you to travel to Palo Alto once a week at a minimum and as needed. The ideal candidate will be responsible for providing technical phone support for the business and for end user devices-both...
-
Desktop Support Engineer
4 months ago
San Jose, United States Quatrro Business Support Services Full timePURPOSE OF THE JOB: The Desktop Support Engineer will be responsible for supporting day-to-day desktop support at client sites and via remote access, to support a wide array of customers and their operational and technology needs. This is a great opportunity to be exposed to the latest technologies and solutions from numerous enterprise perspectives, and not...
-
Desktop Support Specialist
3 weeks ago
San Diego, California, United States National University System Full timeJob SummaryThe Desktop Support Specialist provides technical support and troubleshooting for desktop/laptop hardware, software, and peripheral devices. This role requires excellent communication skills and the ability to work independently or as part of a team to resolve technical issues.Key ResponsibilitiesProvides intermediate to advanced end-user support...
-
Desktop Support Engineer
4 months ago
San Jose, United States Quatrro Business Support Services Full timePurpose of the Job: The Desktop Support Engineer will be responsible for supporting day-to-day desktop support at client sites and via remote access, to support a wide array of customers and their operational and technology needs. This is a great opportunity to be exposed to the latest technologies and solutions from numerous enterprise...
-
Desktop Support Specialist
4 weeks ago
San Francisco, California, United States SourcePro Search Full timeDesktop Support Analyst Job DescriptionSourcePro Search is seeking an experienced Desktop Support Analyst to join our team. This role is based in San Francisco and requires travel to Palo Alto once a week at a minimum.Key Responsibilities:Provide technical phone support for business and end-user devices, including PCs, laptops, IP telephones, and mobile...
Sr. Desktop Support Analyst
3 months ago
Sr. Desktop Support Analyst
Candidates must work onsite in Del Mar, CA
One of our clients in the Carmel Valley / Del Mar area of San Diego has asked us to assist them in a search for a Sr. Desktop Support Analyst. This is initially a 6-month contract position however there is a good chance of being extended. A description of the position is listed below.
Position Summary:
The person who fills this position will be responsible for providing support for all client computers, applications, and mobile devices located throughout the enterprise including the home office, offsite facilities, and mobile workforce. You will be responsible for resolving most client device-related hardware and software issues, seeking assistance, when necessary. You will act as the primary administrator of any remote management tools. You will also participate in technology projects from an infrastructure perspective.
Primary Responsibilities:
- Your primary responsibility is to provide desktop support assisting IT clients with hardware, software, and mobile device questions, concerns, or issues by providing one-on-one resolution to the client’s satisfaction.
- Answers and responds to IT support calls, service requests, incident tickets, and e-mails.
- Administers remote management and Mobile Device Management (MDM) tools.
- Develops, fully tests, manages, and deploys computer images, including all software and OS installs and configurations included in the image.
- Acts as an escalation point for outsourced help desk service providers.
- Documents all support efforts in the ITSM system as per procedures.
- Installs, tests, and configures workstations/laptops, software, phones, and peripheral equipment.
- Troubleshoots and repairs hardware and software problems on customer computers and peripherals and gathers appropriate data to escalate to higher-level technicians or vendors when needed.
- Maintains inventory of all equipment, software, and software licenses.
- In Active Directory, assigns and removes users and computers well as resetting passwords as needed as per procedures.
- Ensures backup, recovery, and data restoration from workstations/laptops for clients during upgrades or problem diagnosis.
- Orders IT supplies including software, hardware, peripherals devices, mobile devices, etc. as per procedures.
- Supports and assists with projects and company initiatives as needed.
- Other duties as assigned.
Preferred Experience and Skills:
- 5+ years of progressive experience providing help desk and desktop support in an enterprise environment using Microsoft Active Directory
- Excellent understanding of desktop/laptop technologies including Windows OS’s, office applications, imaging tools, BIOS updates, anti-virus, and security.
- Good understanding of computer and mobile device management tools (AirWatch, Manage Engine, etc.).
- Good understanding of basic network support, VLANs, VPN, desktop firewalls, wireless, and cabling.
- Good understanding of telephony technology, VOIP, and mobile device.
- Understanding of ITIL/ITSM processes.
- Vendor management experience and abilities.
- MCITP: Enterprise Desktop Support Technician on Windows 7 or MCITP: Enterprise Desktop Administrator on Windows 7 preferred.
- CompTIA Network+ or Cisco CCENT certifications are preferred
For immediate consideration, please email an updated copy of your resume to Justin Williams at jwilliams@theprosourcegroup.com. Thank you for your time and consideration.
Justin Williams
Managing Director
The ProSource Group, Inc.
jwilliams@theprosourcegroup.com
