Hardware Support Engineer

Found in: Appcast Linkedin GBL C2 - 2 weeks ago

Atlanta, United States Undisclosed Full time

The role of the Hardware Support Engineer is to provide hardware technical support to new and existing customers once the sales process is complete. Work is primarily tactical or operational in nature but may involve strategic issues. The successful candidate will be responsible for ensuring Total Customer Experience, company policies and administrative reporting performance objectives are met within the assigned geographic territory.

Responsibilities

  • Installing machines at new customers’ sites
  • Being the first response to customers’ technical issues
  • Online and telephone troubleshooting of hardware and software technical problems
  • Visiting customers’ site and machine repair to ensure customer satisfaction
  • Extensive travel – 70-80%
  • Working closely with other departments to ensure customer satisfaction
  • Readiness to work in a start-up environment in a fast growing, dynamic company
  • Appropriately utilize and leverage all resources to drive your results
  • Execute on key initiatives as communicated to you by management

ducation, Experience and Skills

  • Associate or Bachelor’s degree or trade school certification in Engineering, Design, 3D Printing or other technical; prefer 5+ years of experience or equivalent combination of education and

Experience in the following areas:

  • Onsite and remote technical support troubleshooting technical problems
  • Onsite customer visits and equipment repairs
  • Capital printing equipment installation
  • A self-motivated, go-and-get approach and the will to win
  • Product demonstrations
  • Project management role
  • Detailed reporting of customer issues and resolution
  • Working with external partners to deliver solution sales
  • Interface with all levels in customer organization

Skills Include:

  • Excellent communication – Fluent in English with excellent oral and written skill sets
  • Exceptional customer service and interpersonal skills
  • Technical troubleshooting
  • Project management, structured work approach
  • Creative ability
  • Resource management
  • Communication skills
  • Data analysis
  • Negotiation skills
  • Consulting skills
  • Leadership qualities, credibility
  • An organized, team approach
  • Self-confidence
  • Acuteness
  • Willpower
  • Intellectually flexible

  • Hardware Engineer

    6 days ago

    Atlanta, United States Elegant Enterprise-Wide Solutions Full time

    Required Minimum QualificationsExperience with open hardware standards (e.g. OpenVPX)Experience developing hardware for embedded environments, including but not limited to FPGA designs, analog/digital circuits, or other embedded hardwareKnowledge of computer architectures as it relates to embedded hardware and communications standards, e.g., Ethernet, PCI...

  • Senior Hardware Engineer

    1 day ago

    Atlanta, United States Slip Robotics Full time

    About Slip Robotics: Slip Robotics is an innovative Series A startup, renowned for our advanced autonomous mobile robots designed for the logistics and freight industries. Our commitment to excellence and innovation has positioned us as a leader in the field of robotics and automation.The Role: We are seeking a talented and experienced Senior Hardware...

  • Senior Hardware Engineer

    5 days ago

    Atlanta, United States CareerBuilder Full time

    About Slip Robotics: Slip Robotics is an innovative Series A startup, renowned for our advanced autonomous mobile robots designed for the logistics and freight industries. Our commitment to excellence and innovation has positioned us as a leader in the field of robotics and automation. The Role: We are seeking a talented and experienced Senior Hardware...

  • Senior Hardware Engineer

    5 days ago

    Atlanta, United States Slip Robotics Full time

    About Slip Robotics: Slip Robotics is an innovative Series A startup, renowned for our advanced autonomous mobile robots designed for the logistics and freight industries. Our commitment to excellence and innovation has positioned us as a leader in the field of robotics and automation. The Role: We are seeking a talented and experienced Senior Hardware...

  • Senior Hardware Engineer

    5 days ago

    Atlanta, United States Slip Robotics Full time

    Job DescriptionJob DescriptionAbout Slip Robotics: Slip Robotics is an innovative Series A startup, renowned for our advanced autonomous mobile robots designed for the logistics and freight industries. Our commitment to excellence and innovation has positioned us as a leader in the field of robotics and automation.The Role: We are seeking a talented and...

  • Senior Hardware Engineer

    Found in: Appcast Linkedin GBL C2 - 2 days ago

    Atlanta, United States Slip Robotics Full time

    About Slip Robotics: Slip Robotics is an innovative Series A startup, renowned for our advanced autonomous mobile robots designed for the logistics and freight industries. Our commitment to excellence and innovation has positioned us as a leader in the field of robotics and automation.The Role: We are seeking a talented and experienced Senior Hardware...

  • Senior Electrical Hardware Engineer

    5 days ago

    Atlanta, United States Caire Full time

    Successful candidate will join CAIRE’s Electrical Engineering team, at the global headquarters in Georgia. This individual will work on CAIRE’s oxygen therapy medical devices, with a focus on electronic embedded system design, as part of larger cross-disciplinary electro-mechanical design teams. This mid-to-senior level electrical engineer will integrate...

  • Senior Electrical Hardware Engineer

    6 days ago

    Atlanta, United States CareerBuilder Full time

    Successful candidate will join CAIREs Electrical Engineering team, at the global headquarters in Georgia. This individual will work on CAIREs oxygen therapy medical devices, with a focus on electronic embedded system design, as part of larger cross-disciplinary electro-mechanical design teams. This mid-to-senior level electrical engineer will integrate into...

  • Senior Hardware Engineer

    Found in: Resume Library US A2 - 2 weeks ago

    Atlanta, Georgia, United States Slip Robotics Full time

    About Slip Robotics: Slip Robotics is an innovative Series A startup, renowned for our advanced autonomous mobile robots designed for the logistics and freight industries. Our commitment to excellence and innovation has positioned us as a leader in the field of robotics and automation. The Role: We are seeking a talented and experienced Senior Hardware...

  • Hardware Verification Engineering Intern Summer 2024

    5 days ago

    Atlanta, United States CareerBuilder Full time

    Hardware Verification Engineering Intern Summer 2024 We are the global test and automation experts, powering next-generation technologies through advanced solutions. Behind every electronic device you use, Teradynes leading-edge test technology ensures your device works right the first time, every time. Our portfolio of industrial automation solutions help...

  • Network Engineer, Juniper Hardware

    Found in: Talent US C2 - 6 days ago

    Atlanta, United States TekCom Resources, Inc. Full time

    Network Engineer Juniper HardwareThis position will be based in the Atlanta Metro areaTekCom Resources is currently recruiting for Network Engineers in a Telecom environment (broadband). Qualifications:Must have 5+ years of Juniper experience, understanding of Juniper hardware SRX, MX, EX and QFXsStrong understanding of network protocols to include TCP/IP...

  • IT Support Engineer

    2 weeks ago

    Atlanta, United States Cora Systems Full time

    Job DescriptionJob DescriptionIT Support Engineer - US - East Coast basedWho we areCora Systems is one of the fastest-growing B2B SaaS businesses in Europe and the US, with offices in Ireland, UK, US, Poland & Croatia. Cora a Gartner magic quadrant supplier enables companies manage projects across complex value chains profitably and counts a number Fortune...

  • Hardware Asset Management Analyst I

    Found in: beBee jobs US - 2 weeks ago

    Atlanta, Georgia, United States WarnerMedia Full time

    Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and...

  • Hardware Asset Management Analyst I

    Found in: beBee jobs US - 2 days ago

    Atlanta, Georgia, United States WARNERMEDIA Full time

    Every great story has a new beginning, and yours starts here.Welcome to Warner Bros. Discovery... the stuff dreams are made of.Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved...

  • Product Security Engineer

    6 days ago

    Atlanta, United States Trimble Full time

    Job Title: Product Security EngineerLocation: Remote (US)Divisions: Multiple/EnterpriseAre you a self-motivated and versatile Product Security Engineer? Join our global Cyber Security Team and take your career to the next level.What You Will DoYou will be a visible member and thought leader of our cyber security engineering team and will help us advance...

  • Helpdesk Support

    4 days ago

    Atlanta, United States Crescens Full time

    Job Title: Helpdesk Support Duration: 9+ Months Location: Atlanta, GA Job Description : Provide technical assistance to computer users. Answer questions and resolve computer problems for users in person, via telephone and electronically. Provide assistance concerning the use of computer hardware and software, including printing, installation, word...

  • Technical Support Analyst

    5 days ago

    Atlanta, United States SymplyFi Full time

    Job Description Job Description SymplyFi is currently seeking two Technical Support Analysts (Tier 2/Tier 3 level) to join our growing team working full-time in our Atlanta Office. This position will provide product troubleshooting and end-user support of our platform along with the configuration and shipping of our network and VoIP hardware. The desired...

  • Product Manager

    Found in: Talent US C2 - 2 weeks ago

    Atlanta, United States NCR Corporation Full time

    About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction...

  • IT Support Manager

    Found in: beBee jobs US - 2 days ago

    Atlanta, Georgia, United States AJC International Full time

    AJC is a world leader in frozen and refrigerated food products, marketing poultry, pork, meat, seafood, vegetables and fruits around the globe. Our products and customers are located across more than 140 countries on six continents. Our multicultural workforce represents over 37 nationalities, speaking more than 36 languages. For more than 50 years, we have...

  • IT Support Manager

    Found in: beBee S US - 13 hours ago

    Atlanta, United States AJC International Full time

    AJC is a world leader in frozen and refrigerated food products, marketing poultry, pork, meat, seafood, vegetables and fruits around the globe. Our products and customers are located across more than 140 countries on six continents. Our multicultural workforce represents over 37 nationalities, speaking more than 36 languages. For more than 50 years, we have...