Candidate Experience Associate- HR
4 weeks ago
Job Title: Candidate Experience Associate
Location: Cambridge, MA
Remote Flex: Onsite (with potential for 1-2 days remote)
Start Date: ASAP
Pay rate: $32-34 an hour
Contract Duration: 6-18 months potential to go perm
Planned Conversion: Ideally, but not guaranteed
About the Role
We are seeking an entry-level Candidate Experience Associate to join our team in Cambridge, MA. This role is designed for someone with a strong customer service background, an analytical mindset, and excellent communication skills. As a key part of our team, you will help ensure a smooth and positive experience for candidates throughout the recruitment process. This contract position offers potential for conversion to a permanent role based on performance.
Key Responsibilities
- Provide outstanding customer service to candidates, guiding them through the recruitment process.
- Analyze candidate feedback and recruitment data to identify areas for improvement in the candidate experience.
- Communicate effectively with candidates, recruiters, and hiring managers to ensure alignment and transparency.
- Assist in optimizing and streamlining recruitment processes to enhance efficiency and candidate satisfaction.
- Support various operational tasks within the recruitment team, contributing to a seamless hiring experience.
Must-Have Qualifications
- Customer Service: Experience in providing top-tier support and guidance to customers or clients.
- Analytical Mindset: Ability to assess data and processes critically, identifying opportunities for enhancement.
- Communication: Strong verbal and written communication skills, capable of engaging with a diverse range of stakeholders.
Nice-to-Have Qualifications
- Operations Background: While not mandatory, experience in operations or a related field could be beneficial, helping you to quickly understand and improve recruitment processes.
Additional Information
The last person hired into this role excelled because they combined strong interpersonal skills with a strategic, analytical approach. They proactively sought ways to optimize processes, making them an invaluable asset to our team. We are looking for someone with a similar skill set who can continue to elevate the candidate experience.
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