Order Processing Specialist

4 weeks ago


Ashland, United States Architectural Products of Virginia (APV) Full time

About us

Architectural Products of Virginia, “APV”, is an industry leader in commercial door, door hardware, and security product distribution, serving the construction industry in Virginia, Maryland, and DC.

With a focus on our current growth and leaning into our core value that Anything is Possible, we have an opening for an Order Processor.

Overview

Join our team as an Order Processor specializing in commercial door and hardware and security products. In this role, you will play a crucial part in our operations by ensuring accurate and timely processing of customer orders. Any knowledge in commercial construction or in commercial doors and hardware will be beneficial in handling inquiries, providing product information, and assisting customers with their orders.

Duties

  • Process customer orders promptly and accurately using our internal systems.
  • Coordinate with the sales team to confirm product availability and delivery schedules.
  • Communicate with customers regarding order status and updates.
  • Coordinate with the warehouse team to ensure timely order fulfillment.
  • Resolve any issues or discrepancies related to orders in a timely manner.

Experience

  • Proven experience as an Order Processor or similar role within the commercial door and hardware industry.
  • Knowledge of commercial door types, hardware components, and commercial construction is preferred.
  • Strong attention to detail and accuracy in order processing.
  • Excellent communication skills with the ability to interact professionally with customers and colleagues.
  • Proficiency in using order processing software and MS Office applications.
  • Ability to work efficiently in a fast-paced environment while maintaining a high level of customer service.

Why Work for Us:

Here at APV, we believe anything is possible and are dedicated professionals. We have the history, training, and experience that few companies can match. We respect people as individuals, trusting them, supporting them, and enabling them to achieve their aims in work and in life.

If you are interested in working with us and learning more about this opportunity, click the apply button now and open the door to a new adventure.



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