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Chief Growth Officer

2 months ago

Rochester, United States Coordinated Care Services, Inc. (CCSI) Full time

Headquartered in Rochester New York, Coordinated Care Services, Inc. (CCSI) is a $44M organization that supports innovation in programs and practices across the behavioral health, human services, and education sectors in New York State and beyond. CCSI has built a reputation as a trusted partner to agencies and networks, local and state governments, schools, and institutes of higher education to deliver services that meet the complex needs of individuals and families, build stronger systems of care, and help communities thrive.


Against this backdrop, a search is being conducted to identify and recruit candidates for the inaugural role of Chief Growth Officer.


ABOUT THE ROLE:


The Chief Growth Officer (CGO) is a newly created position within CCSI. With that in mind, this is an excellent opportunity for a compassionate, creative, innovative leader and business strategist. As the highest executive responsible for leading the development and execution of CCSI’s integrated and long-term growth strategy you will be responsible for inspiring and leading teams across multiple service lines including Program Management, Management Services, and Consulting and Technical Services in the areas of Practice Transformation, DEI Transformation, Transformation in Education, Research

and Evaluation, and Financial Services.


Reporting to the Chief Executive Officer and as a member of the executive leadership team, the CGO will play a key role in partnering with the organization’s leadership to expand CCSI’s reach and impact of their work by inspiring collaboration across their talented business area leaders and maturing the infrastructure that supports CCSI’s business development and customer relationship management practices.

The CGO will be a working executive responsible for operationalizing CCSI’s business strategy and development functions. As an ambassador for the organization, the CGO will regularly work with internal and external stakeholders to create synergy across business areas, fostering an environment that promotes sharing new ideas and making connections that add value across service lines and customers to amplify the impact of CCSI’s work. This is a unique leadership opportunity to participate in shaping the future of CCSI and to impact the behavioral health, human, and social services sectors across New York State and beyond.


CANDIDATE PROFILE:


To be successful in this inaugural role, the “ideal" candidate should:

  • Be a forward-thinking strategic leader skilled in driving the creation of new services, revenue streams, strategic partnerships, and business models.
  • Possess strong business planning and execution skills with the discipline and background needed to develop a rigorous process for vetting potential new business opportunities and advancing new pricing strategies that provide value to CCSI's customers.
  • Be the connective tissue between the fiscal and customer-facing components of the business.
  • Have a background working in or developing strong market research and competitive analysis teams.
  • Be exceptional at relationship-building and communicating. CCSI is not about growing bigger; rather, it is about expanding its impact by building on its established areas of expertise and bringing innovation and energy to finding fresh solutions to complex problems through partnering with customers who share their vision, values, passion, and commitment to others in need. These skills are paramount.
  • Have strong data analytics skills with the capacity to integrate data-driven outcomes into the business decision-making process.
  • Be able to serve as a credible and influential advisor and partner to the CEO, Executive Team, and business area leaders in leading organizational change.
  • Be a collaborative leader skilled at building strong teams across diverse departments by creating synergy across business areas, fostering an environment that promotes sharing new ideas, and making connections that add value across service lines and with customers and amplify the impact of everyone’s work.
  • Be able to lead and motivate, commit to “team,” and have strong “Emotional Intelligence” attributes.
  • Have a commitment to serving a culturally diverse community with a staff equally committed to justice, diversity, equity, and inclusion.
  • Have experience in the areas of both revenue and expense forecasting.
  • Have experience working in a complex organization committed to flexibility, collaboration, and resource sharing across the organization within its matrix structure.
  • Possess a master’s degree in business administration, public health, healthcare administration, public administration, or a related field, coupled with a minimum of 10 years of senior leadership experience in business development in the health / human services or related field (or equivalent combination of education and experience.)


LOCATION:

Nestled on the shores of Lake Ontario, Rochester, is a vibrant city known for its rich history, dynamic economy, and diverse cultural scene. With a legacy of innovation and a strong sense of community, Rochester is the perfect place to live, work, and explore. The city boasts a history of groundbreaking achievements in technology and industry. As the birthplace of major companies like Eastman Kodak and Bausch & Lomb, Rochester continues to thrive as a center for innovation, research, and development. Rochaester’s diverse economy includes strong sectors in healthcare, education, manufacturing, and technology.

The region offers numerous opportunities for businesses and entrepreneurs, supported by a collaborative environment and a skilled workforce. You can also experience the arts and culture of Rochester through its world-class museums, theaters, and music venues. The George Eastman Museum, Rochester Philharmonic Orchestra, and the Strong National Museum of Play are just a few highlights of what is offered.


Rochester is also home to an array of parks and outdoor spaces, including the scenic Highland Park and the picturesque Genesee Riverway Trail. Enjoy outdoor activities, festivals, and seasonal events throughout the year. Finally, Rochester is renowned for its high-quality educational institutions, including the University of Rochester and Rochester Institute of Technology (RIT). These institutions drive research, innovation, and a culture of learning.


SALARY RANGE:

$165,000 to $175,000 (with opportunities for incentive compensation)

This position will require residency in New York state.