Current jobs related to Research Analyst - Jackson - Tech Providers, Inc

  • Market Research Analyst

    1 month ago

    Jackson, Michigan, United States Tech Tammina Full time

    Job Title: Market Research AnalystAt Tech Tammina, we are seeking a highly skilled Market Research Analyst to join our team. As a Market Research Analyst, you will be responsible for developing, implementing, and analyzing results from studies designed to measure customer satisfaction with program experiences.Key Responsibilities:Design and implement...

  • Market Research Analyst

    1 month ago

    Jackson, United States Tech Tammina Full time

    Role: Market Research Analyst - Business Intelligence Analyst (Customer Experience Focus) Location: Jackson, MI - Hybrid (Remote/On-Site) Rate: Market Duration: Long term Primary duties and responsibilities: Develop, implement, manage, and analyze results from studies designed to measure customer satisfaction with program experiences they have with us....

  • Market Research Analyst

    1 week ago

    jackson, United States TPI Global Solutions Full time

    Market Research AnalystLocation: RemoteContract Duration: Until 12/31/2025, with a high possibility of extensionPosition Overview:The Voice of the Customer team at Consumers Energy is dedicated to capturing and analyzing customer feedback to enhance our commercial and residential programs and services. This team plays a pivotal role in collaborating with...

  • Market Research Analyst

    1 week ago

    Jackson, United States TPI Global Solutions Full time

    Market Research AnalystLocation: RemoteContract Duration: Until 12/31/2025, with a high possibility of extensionPosition Overview:The Voice of the Customer team at Consumers Energy is dedicated to capturing and analyzing customer feedback to enhance our commercial and residential programs and services. This team plays a pivotal role in collaborating with...

  • Prevention Analyst

    4 weeks ago

    Jackson, Mississippi, United States Air Force Civilian Service Full time

    Job Title: Prevention AnalystJoin the Air Force Civilian Service as a Prevention Analyst and contribute to the development of war-winning capabilities for the United States Air Force and Space Force.About the RoleWe are seeking a highly skilled Prevention Analyst to work in the Integrated Resilience Office (IRO) at the 81st Training Wing (TRW) on Keesler Air...

  • Tax Analyst

    1 month ago

    Jackson, Mississippi, United States Consumers Energy Full time

    Job Title: Tax AnalystConsumers Energy is seeking a highly skilled Tax Analyst to join our team. As a Tax Analyst, you will play a critical role in preparing property, sales and use, and other various tax returns. You will also assist with accurate accounting, reporting, and compliance of tax law, including federal, state, and local corporate tax filings.Key...

  • Data Analyst 2

    4 days ago

    Jackson, Mississippi, United States Public Consulting Group Full time

    Job SummaryPublic Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives.We are seeking a highly skilled Data Analyst 2 to join our team. As a Data Analyst 2, you will be responsible for implementing methodologies,...

  • Tax Analyst

    2 weeks ago

    Jackson, Mississippi, United States Consumers Energy Full time

    Job SummaryWe are seeking a highly skilled Tax Analyst to join our team at Consumers Energy. As a Tax Analyst, you will be responsible for preparing property, sales and use tax returns, and assisting with accurate accounting, reporting and compliance of tax law.Key ResponsibilitiesPrepare property, sales and use tax returns and other various tax...

  • Investment Analyst

    2 weeks ago

    Jackson, United States Southern Farm Bureau Life Full time

    Job Opportunity: Securities Analyst at Southern Farm Bureau Life InsuranceCompany Overview: Southern Farm Bureau Life Insurance is a leading provider of life insurance and financial services. We are committed to serving our policyholders and communities with integrity and excellence. As a Securities Analyst, you'll be an essential part of our Securities...

  • IT Data Analyst

    3 months ago

    Jackson, United States Telephone Electronics Full time

    DescriptionBASIC POSITION SUMMARY: The IT Data Analyst is responsible for developing, maintaining, and supporting the business intelligence solutions across TEC and its subsidiaries. This position will utilize technical expertise to ensure data is accurate and high-quality. The IT Data Analyst will analyze data and present it in a way that will assist with...

  • Senior Field Engineering Tech Analyst

    3 weeks ago

    Jackson, Michigan, United States Randstad Full time

    Job Title: Senior Field Engineering Tech AnalystWe are seeking a highly skilled Senior Field Engineering Tech Analyst to join our team at Randstad. As a key member of our engineering team, you will be responsible for developing standards, ensuring compliance, and supporting construction teams using GPS/GIS technology.Job Summary:The Senior Field Engineering...

  • Senior IT Applications Systems Analyst/Programmer

    2 weeks ago

    Jackson, Mississippi, United States Henry Ford Health System Full time

    Job SummaryUnder the general direction of the Systems Analyst/Programmer Specialist, the Project Manager or the Portfolio Director, the IT Senior Applications Systems Analyst/Programmer will lead the analysis, design, development, testing, and documentation of new and/or enhancements to existing applications. The ideal candidate will have experience using...

  • Sales Analyst II

    1 month ago

    Jackson, United States Dawn Foods Full time

    Dawn Foods is a global leader in bakery manufacturing and ingredients distribution. As the partner of choice for inspiring bakery success, we helpcustomers grow their business through meaningful partnerships, research-driven insights and innovations, and products and expertise they can depend on. As a family-owned company, our commitments to our people,...

  • Financial Analyst I

    3 months ago

    Jackson, United States Dawn Foods Full time

    Dawn Foods is a global leader in bakery manufacturing and ingredients distribution. As the partner of choice for inspiring bakery success, we helpcustomers grow their business through meaningful partnerships, research-driven insights and innovations, and products and expertise they can depend on. As a family-owned company, our commitments to our people,...

  • Sales Operations Analyst

    4 weeks ago

    Jackson, Michigan, United States Dawn Foods Full time

    About Dawn FoodsDawn Foods is a global leader in bakery manufacturing and ingredients distribution, partnering with customers to drive business growth through meaningful partnerships, research-driven insights, and innovative products.Job SummaryWe are seeking a highly skilled Sales Analyst II to support our Sales teams in driving sales operations...

  • Foreign Military Sales FMS Program Management Analyst OCONUS

    2 months ago

    Jackson, United States Precise Systems (MD) Full time

    As a solutions-based company, Precise Systems is focused on innovation in support of the warfighters and aligning our expertise to deliver the highest quality of service. Powered by our highly skilled workforces, we provide expert consultation on network and weapons systems acquisition programs, maintenance/modernization programs, and sustainment programs...

  • Tax Analyst

    3 months ago

    Jackson, United States Consumers Energy Full time

    Join the diverse and dynamic team that powers Michigan's largest energy provider and one of the nation's largest gas and electric combination utilities. Consumers Energy services 6.8 million of Michigan's 10 million residents - caring for our friends and neighbors in all 68 Lower Peninsula counties. We embrace a cleaner and leaner utility vision focused on...

  • Accounting Analyst

    2 months ago

    Jackson, United States Consumers Energy Full time

    Join the diverse and dynamic team that powers Michigan's largest energy provider and one of the nation's largest gas and electric combination utilities. Consumers Energy services 6.8 million of Michigan's 10 million residents - caring for our friends and neighbors in all 68 Lower Peninsula counties. We embrace a cleaner and leaner utility vision focused on...

  • Tax Analyst

    1 month ago

    Jackson, Mississippi, United States Consumers Energy Full time

    Job SummaryWe are seeking a highly skilled Tax Analyst to join our team at Consumers Energy. As a Tax Analyst, you will be responsible for preparing property, sales and use, and other various tax returns. This role will also involve assisting with accurate accounting, reporting, and compliance of tax law, including federal, state, and local corporate tax...

  • Commercial Credit Analyst

    5 months ago

    Jackson, United States Southern Michigan Bancorp Full time

    Department: Credit Reports To: Credit Manager FLSA Status: Non - Exempt Location: Jackson, MISUMMARY This position evaluates the creditworthiness of commercial loan customers. The Credit Analyst is responsible for contributing to the loan decision-making process, providing in-depth credit analysis of new and existing customers for the bank. A credit analyst...

Research Analyst

2 months ago

Jackson, United States Tech Providers, Inc Full time

Customer Experience and Survey Research Analyst

Location: Jackson, MI 49201 (This position can be based at the OEP location or conducted remotely)

Contract Duration: Until 12/31/2025, with a high possibility of extension


Position Overview:

The Voice of the Customer team at Consumers Energy is dedicated to capturing and analyzing customer feedback to enhance our commercial and residential programs and services. This team plays a pivotal role in collaborating with various stakeholders, including Marketing, Utility Operations, Corporate Communications, Renewable Energy, and Energy Waste Reduction, to ensure we consistently deliver an exceptional customer experience.


Key Responsibilities:

  • Research Design and Implementation: Develop, manage, and analyze research studies to evaluate customer satisfaction related to utility services and value-added products. Create and distribute surveys to gather feedback and insights on customer attitudes.
  • Segmentation and Targeting: Identify different customer segments to tailor messaging effectively. Conduct market segmentation and micro-segmentation to optimize customer engagement and communication strategies.
  • Data Analysis and Reporting: Analyze internal data using SPSS, Excel, and Power BI to extract actionable insights. Apply statistical techniques such as cluster analysis, regression, and factor analysis. Create and maintain Power BI dashboards to present research findings.
  • Survey Development and Management: Develop and manage questionnaires, oversee survey distribution, and analyze survey results to support marketing strategies and customer engagement initiatives.
  • Collaboration and Communication: Work closely with internal teams (Pretha, Haley, CMS Energy internal clients, product management, marketing division, and customer analytics teams) to coordinate research efforts and generate comprehensive reports. Allocate 25% of time to internal team interactions and 75% to data-focused tasks.
  • Project Management: Manage all aspects of research projects, including proposal development, consultant selection, survey sampling, data collection, analysis, and reporting. Ensure effective project coordination and timely delivery of results.


Qualifications:

  • Research Expertise: Demonstrated experience in quantitative and qualitative research methods. Ability to design and implement studies, develop surveys, and provide actionable recommendations based on data analysis.
  • Statistical Skills: Proficiency in statistical techniques such as cluster analysis, regression, factor analysis, and decision trees. Experience with SPSS and R is preferred; Power BI experience is a plus.
  • Data Management: Experience in managing data and segmentation projects, preferably in a market research or advertising agency setting. Capability to demonstrate effective customer profiling techniques.
  • Communication Skills: Exceptional written and verbal communication skills with the ability to present complex information clearly and interact with diverse audiences and organizational levels.
  • Organizational Skills: Strong organizational skills with experience in managing multiple projects simultaneously.


Experience:

  • Minimum of three years of experience in research and analysis within a business environment.


Work Arrangement:

  • This position can be based at the OEP location or conducted remotely.