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Service Technician II

2 months ago

Valparaiso, United States Mobile Air & Power Rentals Full time

About Mobile Air & Power Rentals:


Mobile Air provides temporary cooling, heating, dehumidification, and power solutions. Offering rental equipment such as portable air conditioners, cooling towers, chillers, heaters, dehumidifiers, generators, and power distribution systems, we meet HVAC rental needs nationwide. Our solutions help clients save time and money, enhance their businesses, and create memorable experiences at special events. If you have a passion for helping others, join us in a $65 billion industry dedicated to creating impactful community experiences.


Discover your purpose – work in rental


Position Overview:


As the face of Mobile Air, proactive communication and high service levels are the ultimate measure of effectiveness. This position is responsible for service, installation, and delivery/pick-up of rental equipment. This includes dealing with customers, providing support to customers that have our equipment on their sites, working with our service technicians, and occasionally providing service support to technicians in our other locations. This person is a senior level technician skilled in troubleshooting, repair, and set-up of our rental equipment. This person works with his/her peers, Outside Sales Reps, Branch Manager, and Inside Customer Account Reps to coordinate delivery, installation, and service of rental equipment. This person may be required to carry MSHA mine safety card to service our equipment at mine sites. This person should carry their certification to handle refrigerants as they need to be able to service refrigerant circuits in our AC rental products. In our locations with chiller inventory, this position may be required to support cleaning of chillers and large AC equipment, prepping equipment for shipment, pulling accessories and assist in loading equipment.


Duties and Responsibilities:


Being the face of Mobile Air with our customers, professional representation is critical in this role. The goal is to provide an experience for the customer that will drive them back for future business. This is Mobile Air’s greatest growth opportunity.

Takes customer orders from Inside Customer Account Reps or branch manager.

Fills orders and delivers to customer. If any accessories are left at job site that are not on the delivery ticket, it is to be noted on the delivery ticket and have customer sign ticket.

If required, installs equipment. Service Technician II is not to hook up power cord of rental unit into any customer distribution power panel or generator. May run extensions cords and plug in 115 V equipment into wall receptacle.

For heating equipment, runs temporary hoses from equipment to hook-up to natural gas or propane sources. Does not perform hook-up, as that is the responsibility of the customer.

Able to clean chillers and large air conditioning equipment.

Able to pull required accessories from inventory to ship with chiller or large AC order.

Assists and/or loads chillers and large air conditioning equipment.

Able to start-up and troubleshoot oil fired heating equipment.

Able to troubleshoot and repair Air Conditioning equipment including repairing and charging refrigerant circuits.

Runs flexible ductwork as required for temporary application.

Uses appropriate PPE and fall protection as necessary.

Ensures that customer lifts are not to be used to perform any work unless driven by an authorized person at the job site. Fall protection must be worn as required.

Performs equipment start-up. If access to equipment power control panel is required and electricity must be on while inside control cabinet, wears appropriate arc flash PPE as per our Electrical Safety Policy.

Performs service repairs as required. All appropriate PPE must be worn.

When customer is finished with equipment, picks up equipment from customer location, noting what equipment was returned. If there are any missing items, communicates it to customer and has him/her sign pick-up ticket with notation of what is missing.

Performs equipment reconditioning as per reconditioning work instructions for that type of equipment. Completes any checklist as required.

Able to complete and carry a MSHA mine safety certificate for working on surface mines that are renting our products, if applicable.

Puts equipment away in Branch warehouse.

Performs any other duties assigned.


Benefits:


  • Competitive hourly pay
  • Quarterly bonus opportunities
  • Entry-level positions require little to no prior experience
  • Health, Vision, and Dental Insurance
  • Life Insurance
  • 401k with company match
  • Paid time off (vacation, sick days, holidays)
  • Career development
  • Employee discount programs


Join our team and contribute to the excellence of our HVAC operations while advancing your career in a dynamic environment


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