Director of IT Infrastructure

2 weeks ago

Carlsbad, United States SOLVD Health Full time

Job Description Summary 

The Director of IT Infrastructure and Cybersecurity will lead and administrate the IT systems of an innovative, fast paced, dynamic healthcare company.  This role will be responsible for all on site IT systems administration, application development and vendor support.   

 

This role oversees the development of solutions to performance issues or competency gaps and monitors program progress to completion.  Ensures that human resource and employee relations practices are consistent and in compliance with applicable federal, state, and local laws pertaining to Equal Employment Opportunity. Assist in the development and implementation of policies. Provides reports, analyzes data and provides strategic direction to business partners to meet business objectives. 

 

Education and Experience 

  • Bachelor's degree in Computer Science/Technical degree or equivalent. 
  • Master's degree in Computer Science a plus. 
  • 5-10 years of IT management experience in Network and Systems administration, Cybersecurity, and Infrastructure. 
  • Experience in Healthcare IT or Healthcare Providers / Hospitals a plus 
  • Experience in cybersecurity and privacy practices and disciplines 
  • Experience in enterprise architecture, software architecture, and technology governance 
  • Experience in Laboratory Information Systems a plus (LIS, Orchard) 
  • Experience with Infrastructure, network and cloud environments. 
  • Experience in administering Office 365, Adobe, and ERP systems 

 

Essential Functions 

  • Lead the planning, design, implementation, and maintenance of the organization's IT infrastructure, including network systems, servers, storage, disaster recovery, virtual and cloud platform.  
  • Ensure the stability, scalability, security, and performance of the IT infrastructure to meet business needs and industry standards.  
  • Develop and implement the organization’s information security strategy, aligning it with business objectives and risk tolerance.  
  • Develop and enforce IT policies, ensuring a secure and productive IT environment while maintaining compliance with company-wide IT standards. 
  • Ensures compliance with Government standards (FDA, HIPAA, ISO 13485). 
  • Oversee the management of infrastructure and network operations to ensure uninterrupted service delivery.  
  • Oversees the development of IT conceptual architecture, both internal and cloud, and next-generation IT systems for all the technical activities required by the organization such as collaboration services, data management, and scientific analysis.  
  • Establishes enterprise architecture aligning business capabilities with technical capabilities into a clear and comprehensive vision with implementation strategies and delivery roadmaps.  
  • Maximizes network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with vendors / network architects on network optimization. 
  • Conduct regular risk assessments to identify and evaluate potential security threats and vulnerabilities.  
  • Develop and implement risk mitigation strategies, including security controls, policies, and procedures.  
  • Manage the procurement of hardware and IT equipment, evaluating vendors and negotiating contracts for cost-effective purchases. 
  • Develop onboarding processes for new employees, providing IT orientation and resources to ensure a smooth transition into the IT environment. 
  • Provide help desk support for IT-related issues to end-users, resolving basic technical problems and escalating complex issues when necessary. 

 

Characteristics 

  • Self-starter: Takes the initiative to deliver solutions without direction. 
  • Positive presence: Brings a contagious positive energy and leaves a positive impression on others. 
  • Determined: Manages and overcomes obstacles as a regular course of business. 
  • Results oriented: Owns and is fully accountable for achieving agreed upon results. 
  • Committed to learning and development: Seeks to learn, grow, and develop continuously. 
  • Self-aware: Understands individual impact on others. 
  • Integrity: Makes every effort to deliver on commitments, is truthful and honest, and treats others with respect. 
  • Team player:  Collaborates and communicates well with internal and external business partners. 

 

Supervisory Responsibility 

  • The position will lead and manage the HR team. 

 

Work Environment 

This position is based in Carlsbad, California with hybrid work flexibility as applicable. 

 

Position Type/Expected Hours of Work 

This is a full-time position generally with general work schedule Monday – Friday with schedule flexibility as needed. 

 

Travel 

This position requires up to 10% travel.  

 

Other 

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. 

 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

 

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. 

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