Support Specialist
2 months ago
Job Summary:
The Service Specialist handles customer questions, comments, and complaints about the company's products or services. With moderate supervision, this role is the first line of support for resolving common customer issues, providing excellent service to ensure a positive experience and strengthen customer relationships.
Key Responsibilities and Duties:
- Answer incoming service calls and troubleshoot routine customer issues.
- Deliver excellent customer service to meet and exceed service level goals.
- Handle a high volume of simple inquiries (e.g., product info, pricing, billing).
- Use pre-determined scripts and tools to respond to customer inquiries.
- Direct customers to helpful materials or refer them to senior staff for more complex issues.
- Record customer feedback and complaints.
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Support Specialist II
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IT Support Specialist
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Technical Support Specialist
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Training Specialist Support Specialist
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Senior IT Support Specialist
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Desktop Support Specialist
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Administrative Support Specialist
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Jacksonville, Florida, United States Harmony United Psychiatric Care Full timeJob Title: Administrative Support SpecialistWe are seeking a highly skilled and organized Administrative Support Specialist to join our team at Harmony United Psychiatric Care. As an Administrative Support Specialist, you will be responsible for providing exceptional administrative support to our outpatient clinic team. Your primary duties will include...
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Technical Support Specialist
1 month ago
Jacksonville, Florida, United States Bryte Inc Full timeBryte Inc is seeking a skilled Technical Support Specialist to join our team in Jacksonville, FL, US. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our customers. Your excellent communication skills and problem-solving abilities will be essential in helping our customers with their technical...
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Technical Support Specialist
1 month ago
Jacksonville, Florida, United States Bryte Inc Full timeBryte Inc is seeking a skilled Technical Support Specialist to join our team in Jacksonville, FL, US. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our customers. You will have the opportunity to showcase your problem-solving skills and excellent communication abilities while helping our customers...
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IT Support Specialist
4 weeks ago
Jacksonville, Florida, United States SNI Technology Full timeSNI Technology is seeking a skilled IT Support Specialist to join their team. The ideal candidate will have 3-5 years of professional IT Support and Project Management experience.6 month contract to hire opportunityHourly pay between $30/hr.-$35/hr. (negotiable)Onsite Monday-Friday during normal business hoursKey Responsibilities:Troubleshoot onsite IT...
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Support Specialist
3 weeks ago
Jacksonville, United States StevenDouglas Full timeJob Summary:The Service Specialist handles customer questions, comments, and complaints about the company's products or services. With moderate supervision, this role is the first line of support for resolving common customer issues, providing excellent service to ensure a positive experience and strengthen customer relationships.Key Responsibilities and...
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Administrative Support Specialist
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IT Support Specialist
1 month ago
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Technical Support Specialist
4 weeks ago
Jacksonville, Florida, United States Insight Global Full timeJob Title: Technical Support SpecialistAbout the Role:We are seeking a Technical Support Specialist to join our team at Insight Global. As a Technical Support Specialist, you will be responsible for assisting external users of our healthcare software with basic issues and tracking tickets/calls within the Salesforce platform.Responsibilities:- Assist...
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Support Specialist
1 month ago
jacksonville, United States StevenDouglas Full timeJob Summary:The Service Specialist handles customer questions, comments, and complaints about the company's products or services. With moderate supervision, this role is the first line of support for resolving common customer issues, providing excellent service to ensure a positive experience and strengthen customer relationships.Key Responsibilities and...
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Caregiver Support Specialist
1 month ago
Jacksonville, Florida, United States Seniors Paradise Homecare Agency LLC Full timeJob Title: Caregiver Support SpecialistSeniors Paradise Homecare Agency LLC is seeking a compassionate and dedicated Caregiver Support Specialist to provide high-quality care and support to our clients.The ideal candidate will have a strong ability to care for our clients and their property with dignity, patience, and respect. This person will encourage and...
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Administrative Support Specialist
4 weeks ago
Jacksonville, Florida, United States LHH Recruitment Solutions Full timeLHH Recruitment Solutions is seeking an experienced Administrative Support Specialist to join our team in downtown Jacksonville, FL. As an Administrative Support Specialist, you will be responsible for providing administrative support to our law firm, including receptionist duties, answering phones, greeting clients, scanning documents, expense report...
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Office Support Specialist
1 month ago
Jacksonville, Florida, United States Law Office of David M. Goldman Full timeJob Title: Office Support SpecialistJob DescriptionWe are seeking a highly skilled and organized Office Support Specialist to join our team at the Law Office of David M. Goldman. As a key member of our staff, you will play a vital role in ensuring the smooth operation of our office.Responsibilities:* Provide exceptional customer service to clients and...
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IT Support Specialist
4 weeks ago
Jacksonville, United States SNI Companies Full timeSNI Technology has partnered with a stellar and stable company looking to add an IT Support SpecialistThe ideal candidate will have 2-5 years of professional IT Support and Project Management experience. Role Details: 6 month contract to hire opportunity Hourly pay between $30/hr.-$35/hr(negotiable) Onsite Monday-Friday during normal business hours ...
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Administrative Support Specialist
4 weeks ago
Jacksonville, Florida, United States Olgoonik Corporation Full timeJob Summary:Olgoonik Corporation is seeking a highly organized and detail-oriented Administrative Support Specialist to join our team. As a key member of our mailroom team, you will be responsible for ensuring the efficient processing and distribution of mail and packages.Key Responsibilities:Sort and distribute incoming mail and packagesRe-address...