Support Specialist
2 weeks ago
Job Summary:
The Service Specialist handles customer questions, comments, and complaints about the company's products or services. With moderate supervision, this role is the first line of support for resolving common customer issues, providing excellent service to ensure a positive experience and strengthen customer relationships.
Key Responsibilities and Duties:
- Answer incoming service calls and troubleshoot routine customer issues.
- Deliver excellent customer service to meet and exceed service level goals.
- Handle a high volume of simple inquiries (e.g., product info, pricing, billing).
- Use pre-determined scripts and tools to respond to customer inquiries.
- Direct customers to helpful materials or refer them to senior staff for more complex issues.
- Record customer feedback and complaints.
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Support Specialist II
2 weeks ago
Jacksonville, United States Inogen Full timeDescription Job Summary: The Support Specialist assists Inogen in ensuring that the equipment placed in the client's home meets the Patient's clinical needs. The primary focus for the Support Specialist is to support the local Referral Development Manager (RDM). Allowing the RDM to shift their focus away from delivery and setup of Inogen provided...
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IT Support Specialist
9 hours ago
Jacksonville, United States Lunchpail Service Partners Full timeLunchpail Service Partners is now Hiring an IT Support Specialist to join our Team!Come Grow with Us! We keep Growing because we ONLY hire the BEST, and Our Customers Love Us for it!Founded on the belief that together we can achieve more, Lunchpail Service Partners has grown from a visionary idea into a leading platform of Home Services businesses...
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Technical Support Specialist
4 weeks ago
Jacksonville, Florida, United States Visium Resources Full timeJob Title: Technical Support SpecialistVisium Resources is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing issues with hardware, software, networking, and other computer-related technologies.Key Responsibilities:Respond...
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Technical Support Specialist
3 weeks ago
Jacksonville, Florida, United States Bryte Inc Full timeTechnical Support Specialist**Job Summary:**We are seeking a highly skilled Technical Support Specialist to join our team at Bryte Inc. in Jacksonville, FL. As a Technical Support Specialist, you will play a crucial role in ensuring our customers receive prompt and efficient technical assistance.**Key Responsibilities:** Configure and deploy Point of Sale...
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Training Specialist Support Specialist
3 weeks ago
Jacksonville, Florida, United States LADGOV CORPORATION Full timeJob Title: Training Specialist SupportLocation: Jacksonville FLTravel: N/ADuties:The applicant shall provide a training specialist to support the Housing Learning Center.Qualifications:The applicant shall be able to deliver training in any applicable modality and or delivery method.The applicant shall have a common desire to present dynamic instruction to...
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Senior IT Support Specialist
3 weeks ago
Jacksonville, Florida, United States Antisyn Full timeWe are seeking a skilled Senior IT Support Specialist to join our dynamic team at Antisyn. As a Senior IT Support Specialist, you will be responsible for providing exceptional technical support to our clients' end users and business technologies.Key responsibilities include:Providing high-quality technical support for Desktops, Servers, Networks, and...
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Desktop Support Specialist
3 weeks ago
Jacksonville, Florida, United States Merge IT LLC Full timeJob Title: Desktop Support SpecialistJob Summary:We are seeking a highly skilled Desktop Support Specialist to join our team at Merge IT LLC. As a Desktop Support Specialist, you will be responsible for providing technical support and assistance to our clients in a fast-paced and dynamic environment.Key Responsibilities:• Provide complex technical support...
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Desktop Support Specialist
4 weeks ago
Jacksonville, Florida, United States The CSI Companies Full timeDesktop Support SpecialistAre you looking to grow in your IT career? CSI Companies has partnered with a well-known business to hire a Desktop Support Specialist. As a Desktop Support Specialist, you'll provide technical support to the company's internal employees to help ensure optimal and efficient operation of the in-house computer systems.The Ideal...
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Technical Support Specialist
3 weeks ago
Jacksonville, Florida, United States Vaco Full timeTechnical Support SpecialistThe Onsite Technical Support Specialist in Retail Warehouse for our client's peak season provides critical technical assistance to company users of information resources. This role coordinates user technical training, resolves hardware and software issues, and maintains the information resources repository for user applications....
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Administrative Support Specialist
3 weeks ago
Jacksonville, Florida, United States Harmony United Psychiatric Care Full timeJob Title: Administrative Support SpecialistWe are seeking a highly skilled and organized Administrative Support Specialist to join our team at Harmony United Psychiatric Care. As an Administrative Support Specialist, you will be responsible for providing exceptional administrative support to our outpatient clinic team. Your primary duties will include...
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Technical Support Specialist
3 weeks ago
Jacksonville, Florida, United States Bryte Inc Full timeBryte Inc is seeking a skilled Technical Support Specialist to join our team in Jacksonville, FL, US. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our customers. Your excellent communication skills and problem-solving abilities will be essential in helping our customers with their technical...
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Technical Support Specialist
4 weeks ago
Jacksonville, Florida, United States Bryte Inc Full timeBryte Inc is seeking a skilled Technical Support Specialist to join our team in Jacksonville, FL, US. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our customers. You will have the opportunity to showcase your problem-solving skills and excellent communication abilities while helping our customers...
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IT Support Specialist
3 weeks ago
Jacksonville, Florida, United States SNI Technology Full timeSNI Technology is seeking a skilled IT Support Specialist to join their team. The ideal candidate will have 3-5 years of professional IT Support and Project Management experience.6 month contract to hire opportunityHourly pay between $30/hr.-$35/hr. (negotiable)Onsite Monday-Friday during normal business hoursKey Responsibilities:Troubleshoot onsite IT...
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Administrative Support Specialist
3 weeks ago
Jacksonville, Florida, United States SNI Companies Full timeJob Summary:We are seeking an experienced Administrative Support Specialist to join our team at SNI Companies. As an Administrative Support Specialist, you will be responsible for providing administrative support to our clients, including scanning client records, filing in the electronic client file, and re-filing paperwork. If you have excellent...
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IT Support Specialist
4 weeks ago
Jacksonville, Florida, United States Computer Point Full timeJob DescriptionComputer Point is seeking a skilled IT Support Specialist to join our team. The ideal candidate will have 2+ years of experience in a Help Desk environment, with a strong background in Microsoft Windows Desktop and Server, as well as Microsoft 365 and Azure. Key responsibilities include troubleshooting and repairing computer systems, hardware,...
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Contract Support Specialist
4 weeks ago
Jacksonville, Florida, United States WSB and Associates Full timeContract Support SpecialistWSB is seeking a skilled Contract Support Specialist to join our team in Jacksonville, FL.We are a design and consulting firm specializing in engineering, community planning, environmental, and construction services. Our team is dedicated to delivering innovative solutions for the places, spaces, and systems that support our...
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Vendor Support Specialist
4 weeks ago
Jacksonville, Florida, United States Vaco Full timeJob Title: Vendor Support SpecialistVaco is seeking a highly skilled Vendor Support Specialist to join our team in Jacksonville, Florida. This is a hybrid role that offers the flexibility of remote work on Fridays.This is a contract position with an estimated duration of 3-4 months, with the possibility of extension. The ideal candidate will have experience...
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IT Support Specialist
3 weeks ago
Jacksonville, United States SNI Technology Full timeSNI Technology has partnered with a stellar and stable company looking to add an IT Support Specialist. The ideal candidate will have 3-5 years of professional IT Support and Project Management experience. Role Details:6 month contract to hire opportunityHourly pay between $30/hr.-$35/hr. (negotiable)Onsite Monday-Friday during normal business...
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Administrative Support Specialist
3 weeks ago
Jacksonville, Florida, United States LHH Recruitment Solutions Full timeLHH Recruitment Solutions is seeking an experienced Administrative Support Specialist to join our team in downtown Jacksonville, FL. As an Administrative Support Specialist, you will be responsible for providing administrative support to our law firm, including receptionist duties, answering phones, greeting clients, scanning documents, expense report...
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Technical Support Specialist
3 weeks ago
Jacksonville, Florida, United States Insight Global Full timeJob Title: Technical Support SpecialistAbout the Role:We are seeking a Technical Support Specialist to join our team at Insight Global. As a Technical Support Specialist, you will be responsible for assisting external users of our healthcare software with basic issues and tracking tickets/calls within the Salesforce platform.Responsibilities:- Assist...