Scheduling Specialist

1 month ago


Newport Beach, United States eTeam Full time

Job Title: Scheduling Specialist

Duration: 03-06+possibility for extension

Location: Newport Beach, CA 92660

Job Description:

Primary Duties and Responsibilities:

-The Scheduling Specialist II assists in the coordination of Patient Procedure/Surgical schedule.

-The Specialist II collaborates in the management and scheduling of complex surgical procedures that may require multiple appointments, as well as add-ons and emergent procedures, facilitating communication between patients, physicians, multiple Organization departments, and staff members.

-Collaborates with Insurance Verification Specialists and assists with the authorization process.

-Coordinates with patients in the scheduling of pre-procedure diagnostic tests and clearances, treatment plans and cycles.

-Creates patient itineraries and makes changes as requested.

-Responsible for clerical support, patient registration filing, data entry, preparation of patient charts and other clerical duties as assigned.

-Assists with the master schedule for procedures and coordinates case resource needs.

-Interacts directly with patients and works in a high call volume environment.

-Participates in the continuous quality improvement processes.

-Maintains a working knowledge of departmental standard operating procedures, including the use of specialized instrumentation, Quality Control requirements, and preventative maintenance.

-Maintains confidentiality.

-Performs other duties as assigned.

Required Skills & Experience:

-Minimum of two (2) years' previous scheduling experience.

-Excellent interpersonal and communication skills Knowledge of proper body mechanics and safety measures.

-Basic knowledge of Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint, plus Healthcare database systems required.

-Strong knowledge of basic medical terminology preferred.

-Proven ability to interface with all customer levels (Physicians, Staff, Vendors, Patients, Family members.

-Full understanding of medical insurance procedures required.



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