Director of Partnerships

4 weeks ago

Chicago, United States Lucas James Talent Partners Full time

Overview

On behalf of XSELL Technologies, Lucas James Talent Partners is excited to announce a Human Resources Manager hybrid scheduled role in Chicago, IL.


About XSELL

Ready to write the best chapter of your career? XSELL Technologies leverages artificial intelligence as a foundational capability to listen, learn, and support agents in real time with the exact information they need to exceed customers’ expectations and deliver top-performer experiences.


Join us on our mission to empower agents, clients, and organizations to increase human performance and job satisfaction by making conversations more personal. We do this by pairing together the best elements of human touch and machine intelligence to drive results.


XSELL is looking for a Senior Director, Partnerships and Ecosystem, to join our team. This person will be responsible for leading the strategic development and growth of XSELL’s partnerships.


This position includes prospecting and outreach, managing a pipeline of partners, expertly presenting the product capabilities, tailoring the value proposition to partners' businesses, and, most importantly, closing partner-sourced and influenced deals.


You will work alongside the marketing and sales teams to maximize opportunities from partners and be responsible for developing and refining an ongoing partner development strategy. Partners include CCaaS providers, Global Systems integrators, resellers, VARs, ISVs, and Channel Partners.


What will you be doing?

  • Identifying, developing, and managing strategic partnerships aligned with our industry and functional go-to-market growth plans that can drive leads to XSELL
  • Working with various XSELL executives to drive partner-influenced revenue, partner pipeline management, sales pursuit management, and material creation
  • In partnership with our industry and functional teams, driving partner-influenced revenue, mind-share with partners and within XSELL
  • Socialize established partnerships with internal stakeholders to gain greater engagement and ultimately, opportunity creation
  • Lead the development of and manage joint business plans with strategic partners
  • Establish a regular cadence around the pipeline and quarterly business reviews
  • Establish alliance agreements, as required, including teaming agreements, go-to-market agreements, and other 3rd party agreements
  • In collaboration with various partners, research new prospects new contacts, and map/segment the national marketplace, and manage and grow contacts
  • Identify potential cross-sell opportunities within existing clients
  • Attend industry conferences to introduce XSELL to new potential partners and prospects and understand the latest industry trends

Here’s what you need to bring to the table:

  • 12+ years of professional experience
  • 5+ years of partnership and/or channel creation, business development, and management experience
  • A passionate and self-directed leader to drive revenue and growth with partners and generate new demand for XSELL’s product
  • Proven track record of exceeding sales and revenue generation quotas
  • Ability to achieve an annual influenced revenue target
  • Experience in creating, developing, and implementing a partner model and program to create a strong ecosystem in which to grow and expand
  • Cultivating new and existing partner relationships, building a structured pipeline with a focus on strategic, durable partners
  • History of fostering relationships with stakeholders, senior leaders, and partners
  • Experience in technology services, management consulting, or Big 4 consulting
  • Strong interpersonal relationship skills and an ability to interact, be credible, facilitate discussions, and drive outcomes and commitments at the C-level
  • Excellent oral and written communication and presentation skills with proven experience successfully articulating complex business and technical concepts to both senior-level executives
  • The ability to generate thoughtware and new innovative ideas related to partner offerings and serve as the point person with Marketing (whitepapers, blogs, events, webinars, etc.)
  • Upbeat, positive, transparent, and engaging with a natural skill for developing professional relationships
  • Operates with high integrity and credibility in the eyes of key individuals with whom s/he will work
  • Growth-oriented, assertive, and action-oriented, yet a team player who seeks and acts on input from others
  • An understanding of partners and partner management, and experience and knowledge of both the services and software industry
  • Membership and participation in business community associations
  • A commitment to inclusion and diversity and openness to new ideas and perspectives
  • Ability to travel up to 40%


XSELL is committed to a culture of teamwork, where everyone works together to plan, do, learn, and continuously improve. We accomplish that by staying true to our core values.


  • Best Chapter: Every XSELLer is plugged in and focused on writing their “best chapter yet”, both personally and professionally. We believe in working hard to achieve success, but that success only comes if we are doing it together. We do this with a high level of humility, integrity, and compassion towards our coworkers. We celebrate and recognize each other and have a lot of fun along the way.
  • Know Us By Our Results: We do what we say and say what we do. Our coworkers and clients will “know us by our results” – we welcome that and embrace transparency and measurement.
  • Do It The XSELL Way: Together we are building an inclusive culture full of top-performing, talented people that are striving towards common goals with resilience. People will admire not only the work we do but also that we “do it the XSELL way” – as one team. We do this through strong communication, collaboration, and accountability to each other.
  • Open for Business: We are always “open for business” – fiercely committed to improving ourselves, our team, and our company. We stay curious and approach every situation as an opportunity to learn and grow.
  • Conversations Happen In the Room: Feedback is imperative to our collective success. We approach the “conversation in the room” with respect, empathy, and candor. Our dialogue with each other is always open and honest.


XSELL Technologies is an Equal Employment Opportunity Employer and all employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.


We are committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, perform essential job functions, and/or receive other benefits and privileges of employment, please contact us.

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