Information Technology Analyst

1 month ago


Philadelphia, United States Career Connections, LLC. Full time

We have been retained by a great client who is searching for a junior level IT Analyst to facilitate the seamless integration of technology with specific business processes. This critical role involves understanding business requirements, evaluating existing systems, and providing first-line support for associated applications. Qualified candidates will possess experience in sales lifecycle processes and experience with Microsoft Dynamics 365.


Essential Tasks & Responsibilities


Alignment with Business Processes:

  • Collaborates with business stakeholders to comprehensively understand their requirements and processes.
  • Analyzes existing systems, identifies areas for enhancement, and proposes technology solutions aligned with organizational goals.

Application Support:

  • Serves as the primary point of contact for application-related inquiries.
  • Swiftly troubleshoots and resolves user queries to ensure uninterrupted application functionality.

Testing and Quality Assurance:

  • Participates in testing activities for system changes and enhancements.
  • Develops comprehensive test plans, executes test cases, and meticulously documents results.
  • Ensures that applications meet functional and performance requirements.


Technical Competencies


Sales Lifecycle Expertise:

  1. Leverages in-depth knowledge of sales processes and lifecycle.
  2. Demonstrates proficiency in lead management, opportunity tracking, and customer relationship management.
  3. Collaborates closely with sales teams to enhance system capabilities.

Microsoft Dynamics 365 Proficiency:

  1. Possesses experience with Microsoft Dynamics 365 Customer Experience (formerly known as Dynamics CRM).
  2. Configures, customizes, and optimizes the platform to align with business needs.
  3. Provides insights on best practices and recommends enhancements.

Exposure/experience with Microsoft 365 SharePoint and the Power Platform.

Exceptional analytical and conceptual thinking skills.

The ability to influence stakeholders and work closely with them to determine acceptable solutions.

Excellent planning, organizational, and time management skills.

Understanding of web services, APIs, and integration/testing considerations with web applications.

Advanced PC skills and proficiency in the Microsoft Office suite of applications.


Education / Experience

  • BS degree
  • Experience as a Systems Analyst or a similar role.
  • Familiarity with business process modeling and adeptness in requirements gathering.
  • Communicates effectively and collaborates seamlessly with cross-functional teams.
  • Certification in Microsoft Dynamics 365 a plus


Keywords: MS Dynamics, Dynamics 365, MS D365, Microsoft Dynamics, Sales, CRM, Customer Experience, sales lifecycle processes, sharepoint, power platform



  • Philadelphia, Pennsylvania, United States KIPP Philadelphia Public Schools Full time

    Job OverviewCompany BackgroundKIPP is a prominent network of free, open-enrollment, college-preparatory public schools dedicated to serving educationally underserved communities. With over 120,000 students enrolled across 275 KIPP schools in 27 regions nationwide, KIPP Philadelphia Schools Public Schools (KPPS) is an integral part of this national network,...


  • Philadelphia, United States Smartwork IT Services Full time

    Job DescriptionJob DescriptionJob title: Information Security AnalystDuration: 4+ monthsLocation: Philadelphia, PA Fully OnsiteJob Description :Top 3 skills4 + years of Knowledge/Experience in SOX/SOC1/SOC2 Controls with Audit experience4+ years of Hands-on experience in Identity and Access Management tools4+ years if experience with MS Excel formulas and...


  • Philadelphia, Pennsylvania, United States Esperanza Health Center Full time

    Esperanza Health Center is a Christ-centered, non-profit primary medical care clinic in Philadelphia, PA. We are seeking a qualified and committed Lead Health Information Management Analyst to join our team.The Lead Health Information Management Analyst will be primarily responsible for supporting all activities related to clinical EMR support for...


  • Philadelphia, Pennsylvania, United States Greentree School Full time

    Are you passionate about shaping the future of technology education? Green Tree School & Services is on the lookout for a dedicated Information Technology Educator to oversee all aspects of their designated classrooms. This role includes managing service delivery, reporting, and supervising classroom assistants. As part of the Senior Staff, the educator will...


  • Philadelphia, Pennsylvania, United States KIPP DC Full time

    Job SummaryThe Student Information Systems Analyst will play a critical role in ensuring the accuracy and integrity of student data across the organization. This position will collaborate with various stakeholders to develop and implement data systems and policies that support the mission of KIPP DC.Key ResponsibilitiesCollaborate with the Managing Director...


  • Philadelphia, PA, United States United States Army Full time

    Job Overview: Collaborate with senior leaders in decision-making processes by transforming information into life-saving intelligence. You will play a crucial role in planning and executing intelligence operations, leveraging specialized training, advanced analytic skills, the latest sophisticated analytic tools, and extensive knowledge and experience in...


  • Philadelphia, United States Esperanza Health Center Full time

    Job DescriptionJob DescriptionLead Health Information Management Analyst: Full-TimeOVERVIEW: Esperanza Health Center is a Christ-centered, non-profit primary medical care clinic in Philadelphia, PA. We are seeking a qualified and committed Lead Health Information Management Analyst to join our team. If you are a Health Information Management Analyst who is...

  • Lead Systems Analyst

    2 weeks ago


    Philadelphia, United States Carpenter Technology Corporation Full time

    Carpenter Technology Corporation is a leading producer and distributor of premium specialty alloys, including titanium alloys, nickel and cobalt based superalloys, stainless steels, alloy steels and tool steels.  Carpenter Technology’s high-performance materials and advanced process solutions are an integral part of critical applications used within the...


  • Philadelphia, Pennsylvania, United States Shriners Children's Full time

    Company Overview:Shriners Children's is dedicated to fostering a culture of respect, support, and value among our team members. We are committed to delivering exceptional patient care while embracing multi-disciplinary education and research that has a global impact. Our environment promotes learning, emphasizing evidence-based practices, innovation, and...


  • Philadelphia, United States PureStar Full time

    The Vice President of Information Technology (VP of IT) will be a key member of the senior team, responsible for overseeing all aspects of the company's IT operations. This includes strategic planning, implementation, and management of technology initiatives that align with the company's goals. The VP of IT will ensure the stability, security, and efficiency...


  • Philadelphia, United States Army National Guard Full time

    Job Description If you've ever considered a job in IT, become an Information Technology Specialist in the Army National Guard and expand your skills and experience with complex technologies. In this role, you will be responsible for sending, receiving, and processing messages and data on the Guard's sophisticated networks. You will also maintain and...


  • Philadelphia, United States Robert Half Full time

    Our client, is seeking a IT Audit Manager , to join their team as a full time team member. This is an an excellent opportunity to join a world class organization in a pivotal role. As an IT Audit Manager, you’ll partner with our clients and business partners to solve complex business problems and provide impactful advice and solutions. You’ll develop...


  • Philadelphia, United States Robert Half Full time

    Our client, is seeking a IT Audit Manager , to join their team as a full time team member. This is an an excellent opportunity to join a world class organization in a pivotal role. As an IT Audit Manager, you’ll partner with our clients and business partners to solve complex business problems and provide impactful advice and solutions. You’ll develop...


  • Philadelphia, Pennsylvania, United States Federal Reserve Bank of Philadelphia Full time

    Company OverviewThe Federal Reserve Bank of Philadelphia is a pivotal institution within the Federal Reserve System, contributing to the formulation and execution of monetary policy, overseeing financial institutions, and delivering essential financial services to both depository institutions and the federal government. Our jurisdiction encompasses eastern...


  • Philadelphia, United States NavitsPartners Full time

    Title: Forensic Information AnalystResponsibilities: Analyze digital evidence using forensic techniques, including data carving, email forensics, and memory analysis. Provide clear updates on security incidents and trends to management. Document and publish forensic findings to appropriate stakeholders. Maintain accurate chain of custody for forensically...


  • Philadelphia, United States NavitsPartners Full time

    Title: Forensic Information AnalystResponsibilities: Analyze digital evidence using forensic techniques, including data carving, email forensics, and memory analysis. Provide clear updates on security incidents and trends to management. Document and publish forensic findings to appropriate stakeholders. Maintain accurate chain of custody for forensically...


  • Philadelphia, United States Seamless Sourcing Full time

    We are seeking an innovative, infrastructure-minded leader to join a 200 person company based here in Philadelphia. This is a Director of IT position that pays $150,000 to $180,000 with a reliable annual bonus, generous profit sharing 401k plan, competitive PTO, and great work life balance.With success brings growth, and with growth brings technology...


  • Philadelphia, Pennsylvania, United States University of Pennsylvania Full time

    University OverviewThe University of Pennsylvania, a prominent private employer in Philadelphia, stands as a global leader in education, research, and innovation. This prestigious Ivy League institution consistently ranks among the top 10 universities in national surveys.Penn encompasses 12 esteemed schools that offer diverse opportunities for undergraduate,...


  • Philadelphia, Pennsylvania, United States Innova Solutions Full time

    About the RoleWe are seeking a highly skilled Business Systems Analyst to join our team at Innova Solutions. As a Business Systems Analyst, you will play a critical role in helping our clients achieve their business objectives through the effective use of technology.Key ResponsibilitiesDevelop and implement business solutions that meet the needs of our...


  • Philadelphia, Pennsylvania, United States Guidehouse Full time

    About the RoleGuidehouse is seeking a highly skilled and experienced Senior Research Analyst to join our Energy, Sustainability & Infrastructure practice. As a key member of our team, you will play a lead role in growing our utility and DER industry profile, while acting as a primary research point of contact for US utility key account teams.Key...