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Customer Service Manager

3 months ago

Tulsa, United States CoolFire Trainer Full time
Company Description

CoolFire Trainer is the innovative world leader in providing a safe and cost-effective way to dry fire using your own handgun. Our technology allows for realistic training with our drop-in recoiling barrels, offering a level of realism unmatched by other training methods. Located in Tulsa, OK, CoolFire Trainer is dedicated to providing effective training solutions that pay for themselves over time.

Role Description

This is a full-time on-site role for a Customer Service Manager at CoolFire Trainer in Tulsa, OK. The Customer Service Manager will be responsible for overseeing customer satisfaction, managing customer service operations, providing support, utilizing analytical skills, and effective communication.

Qualifications
  • Customer Satisfaction, Customer Service Management, and Customer Support skills
  • Analytical Skills and Communication abilities
  • Excellent problem-solving skills
  • Strong interpersonal and communication skills
  • Ability to work well in a team environment
  • Previous experience in customer service or related field
  • Bachelor's degree in Business Administration or related field