Customer Service Representative
2 days ago
Cooperates with: All departments and external customers
Primary Responsibility: We are seeking a dedicated Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional service to our customers, assisting with order management, resolving inquiries, and ensuring smooth operations. The role entails various tasks including customer purchase order review, order entry, technical drawing approval process, and providing timely support to customers.
What You'll Do:
- Accurately input customer orders into the system.
- Coordinate with various departments to ensure timely order fulfillment.
- Monitor order status and provide updates to customers as needed.
- Facilitate the approval process for PO drawings.
- Assist in setting up stock codes as per customer requirements.
- Handle post-PO maintenance tasks such as marking orders as won in Catalyzer/Maximyzer.
- Address customer inquiries and requests promptly and professionally.
- Process expedited requests to meet urgent customer needs.
- Notify customers promptly of any delays in order fulfillment and provide alternative solutions where applicable.
- Provide operational support for schedule changes, ensuring minimal disruption to customer orders.
- Maintain organized customer files and documentation for efficient record-keeping.
- Handle credit card processing securely and efficiently.
- Manage returns, RMAs (Return Merchandise Authorizations), and issue credit notes as necessary.
- Ensure timely resolution of quality-related issues to maintain customer satisfaction.
How to Qualify?
- Previous experience in a customer service role or related field preferred.
- Strong communication skills, both verbal and written.
- Excellent organizational skills with the ability to multitask and prioritize effectively.
- Proficiency in MS Office Suite and CRM software.
- Detail-oriented with a commitment to accuracy.
- Ability to work independently and as part of a team in a fast-paced environment.
- Knowledge of inventory management systems is a plus.
You'll Stand Out if You Have:
- Manufacturing, industrial power industry, or OEM experience
- Natural technical aptitude
- Knowledge of Syspro, Salesforce CRM, Esker
- Prior work experience as a Customer Service Representative working closely with Sales
What's In It For You:
- Health, Dental & Vision Insurance
- Annual Bonus Program
- $350 Annual Wellness Credit
- Flexible Spending Account (FSA)
- 401k with match up to 5%
- Life insurance
- Disability insurance
- 5 days of paid sick leave annually
- 15 days PTO annually
Equal Opportunity: MIRATECH is an equal opportunity employer and supports a diverse and inclusive workforce. All employment practices are based on qualification and merit, without regards to race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation or preference, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal laws and regulations.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
-
Customer Service Representative
5 days ago
Tulsa, United States NOV, Inc. National Oilwell Varco Full timeContact customers to define the necessary scope of work. Work closely with credit and compliance to ensure orders are completed. Provide outstanding customer service. Work on difficult issues regarding client complaints and other issues. Work closely Customer Service Representative, Customer Service, Representative, Service Assistant, Retail
-
Customer Service Representative
7 days ago
Tulsa, Oklahoma, United States Cost Plus World Market Full timeCost Plus World Market is seeking a Customer Service Representative to provide excellent service to our customers. As a Customer Service Representative, you will be responsible for:• Greeting customers and assisting with purchasing decisions;• Responding to customer inquiries and resolving issues;• Maintaining a clean and organized sales floor;•...
-
Customer Service Representative
1 month ago
Tulsa, United States ONEOK Full timeProvides customer support for NGL/ RPC shippers, carriers, suppliers, terminal personnel, and the logistics group by assisting/training them to properly use Fuel Facs/ TAS and other systems related pipeline and terminal businesses. This includes cust Customer Service Representative, Customer Service, Data Services, Terminal Operator, Representative, Retail,...
-
Customer Service Representative
2 weeks ago
Tulsa, Oklahoma, United States Trulite Glass & Aluminum Solutions Full timeAre you passionate about delivering exceptional customer experiences?About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Trulite Glass & Aluminum Solutions.This is an entry-level position that provides customer service support in an industrial setting, working with glass and aluminum products. Related experience...
-
Customer Service Representative
6 days ago
Tulsa, Oklahoma, United States Tulsa City-County Library Full timeJob Title: Customer Service RepresentativeAbout the Role:We are seeking a skilled and friendly Customer Service Representative to join our team at Tulsa City-County Library. The successful candidate will provide exceptional customer service experiences, engaging with lifelong learners and providing systemwide support.Key Responsibilities:Provides general...
-
Customer Service Representative
1 month ago
Tulsa, United States CRH Full timeCRH - APAC - Central-Central West Region - Tulsa [Customer Service Representative] As a Customer Service Rep at CRH, you'll: Assist customer with product questions, ordering, order tracking, complaints and problems; Enter orders into system for billing and delivery; Prepare quotes and coordinate mailings of literature and samples; Coordinate delivery...
-
Customer Service Representative
3 months ago
Tulsa, United States U-Haul Full timeLocation: 1010 S Memorial Dr, Tulsa, Oklahoma 74112 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...
-
Customer Service Representative
6 days ago
Tulsa, Oklahoma, United States Ascension Full timeOverviewAscension St. John is a leading healthcare provider in Northeast Oklahoma, dedicated to delivering compassionate and personalized care to our communities since 1926.We are seeking a highly skilled Customer Service Representative to join our team at Ascension St. John in Tulsa, OK.
-
Customer Service Representative
6 days ago
Tulsa, Oklahoma, United States Oil States International Full timeAbout the Position:This Inside Sales/Customer Service Specialist plays a critical role in helping Oil States Industries achieve innovation and meet its commitments. As the first point of contact for customer accounts, you will provide exceptional service and support, ensuring customer satisfaction and loyalty.Key Responsibilities:Represent the company to all...
-
Customer Service Representative
6 days ago
Tulsa, Oklahoma, United States Hometown Full timeWe are looking for a Customer Service Representative to join our team at Hometown Services, a residential service provider in the South Central U.S.Job SummaryThe ideal candidate will have excellent communication and problem-solving skills, be able to work in a fast-paced environment, and possess a strong customer service orientation.ResponsibilitiesInbound...
-
Customer Service Representative
7 days ago
Tulsa, Oklahoma, United States Ascension Full timeJob Overview:We are seeking a Customer Service Representative to join our team at Ascension St. John in Tulsa, OK.Salary: $45,000 - $60,000 per year (estimated)Job Description:Perform customer service functions, handle inquiries and problems, and provide orientation and education for equipment to customers.Use systems for tracking, information gathering, or...
-
Customer Service Representative
2 weeks ago
Tulsa, Oklahoma, United States Capriotti's Arrow Full timeJob DescriptionWe are seeking a skilled Customer Service Representative to join our team at Capriotti's Arrow. This dynamic role will involve providing exceptional customer service, working in a fast-paced environment, and upholding high standards of quality and service.Key Responsibilities:Provide top-notch customer service by listening attentively to...
-
Customer Service Representative
1 week ago
Tulsa, United States MIRATECH Full timeReports to:Director of Inside Sales and Customer ServiceCooperates with: All departments and external customersPrimary Responsibility: We are seeking a dedicated Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional service to our customers, assisting with order management, resolving inquiries,...
-
Customer Service Representative
2 months ago
Tulsa, United States MIRATECH Full timeReports to:Director of Inside Sales and Customer Service Cooperates with:All departments and external customers Primary Responsibility:We are seeking a dedicated Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional service to our customers, assisting with order management, resolving inquiries,...
-
Customer Service Representative
2 weeks ago
Tulsa, Oklahoma, United States Torchy's Taco Full timeSummary: Deliver exceptional customer experiences in a fast-paced restaurant environment.We are seeking skilled Customer Service Representatives to provide top-notch service to our guests, ensuring their experience is memorable and enjoyable.About the Role:Promote company values and mission by providing Damn Good customer serviceWork collaboratively with...
-
Customer Service Representative
6 months ago
Tulsa, United States Air Comfort Solutions Tulsa Full timeOverview: Looking to TRADE UP to a better opportunity? Air Comfort Solutions of Tulsa has an exciting opportunity for a Customer Service Representative. This position pays $14-$18 per hour with various schedule options! Schedule: Friday, Saturday, Sunday, Monday 8:00 am - 5:00 pm Why join THIS team? Medical, Prescription, Dental, Vision Insurance...
-
Customer Service Representative
6 months ago
Tulsa, United States Hometown Full timePAID WEEKLY!Bilingual is a plus!HomeTown Services: When it comes to maintaining comfort, keeping the lights on and water flowing, no one can compete with hometown heroes. HomeTown Services is a residential service provider in the South Central U.S. that provides homeowners with the highest-quality heating, AC, plumbing, and electrical repair and replacement...
-
Tulsa, Oklahoma, United States Burlington Full timeWe are looking for a Customer Service and Loss Prevention Representative to join our team at Burlington. As a representative, you will be responsible for providing exceptional customer service while maintaining a secure shopping environment.This includes monitoring store entrances, exits, and high-risk areas to prevent theft and shoplifting, as well as...
-
Customer Service and Sales Representative
7 days ago
Tulsa, Oklahoma, United States Belk Full timeAre you looking for a career in retail where you can make a difference? As a Customer Service and Sales Representative at Belk, you will be responsible for delivering outstanding customer experiences, achieving sales targets, and contributing to a positive and inclusive work environment.About the JobThis role involves interacting with customers, answering...
-
Customer Service Representative
6 months ago
Tulsa, United States CNG Holdings, Inc Full timeJob Description: General Function / Summary: As a financial services leader, we strive to make a difference in our customers' lives & the communities we serve. Our Assistant Store Managers are a front-line brand ambassador representing Check N Go, Allied Cash Advance, or Cash Store, all part of the CNG Holdings, Inc., family of companies. Our Assistant Store...