Current jobs related to Customer Service Account Representative - Mason - Omya
-
Service Account Representative
3 weeks ago
Mason, Ohio, United States GRAPHIC INFORMATION SYSTEMS, INC. Full timePosition Overview:The Customer Engagement Specialist will engage with clients by delivering accurate quotes, efficient order processing, and exemplary service concerning GIS products and solutions. Key Responsibilities:This role will efficiently respond to client inquiries via email and phone, addressing general questions, processing new orders, providing...
-
Customer Service Representative
2 months ago
Mason, United States Luxottica Group Full timeThe Customer Service Representative provides high quality multi-channel (telephonic, chat, email, social media, US mail) support and problem resolution to customers each day, in a manner that meets or exceeds defined department objectives to protect Customer Service Representative, Customer Service, Representative, Customer Experience
-
Customer Service Representative
6 days ago
Mason, United States Essilor Full timeThe Customer Service Representative provides high quality multi-channel (telephonic, chat, email, social media, US mail) support and problem resolution to customers each day, in a manner that meets or exceeds defined department objectives to protect Customer Service Representative, Customer Service, Representative, Customer Experience, Manufacturing
-
Customer Service Representative
4 weeks ago
Mason, United States Kelly Services, Inc. Full timeFor those who want to keep growing, learning, and evolving. We at Kelly hear you, and were here for you! Were seeking a Customer Service Representative to work at a leading designer, manufacturer, and distributor of fashion, luxury, and sports eye Customer Service Representative, Customer Service, Representative, Salesforce, Retail, Staffing
-
Customer Service Representative
2 weeks ago
Mason, United States Kelly Services, Inc. Full time#x 9; Assists customers telephonically and non-telephonically with service and support issues. Resolves problems utilizing department tools, resources, business judgment and expertise, and appropriate partnerships with field/stores resulting in incre Customer Service Representative, Customer Service, Representative, Retail, Staffing
-
Customer Service Representative
2 days ago
Mason, United States beBee S US Full timeOpportunities are endless at DHL! Seeking PT & FT Customer Service Representatives to: Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution and expediting correction or adjustment; Maintain customer records and update account information; Maintain...
-
Customer Service Representative
2 months ago
Mason, United States Kelly Services, Inc. Full timeKelly® Professional & Industrial, we’re passionate about helping you find a job that works for you. We’re seeking full-time Remote Customer Service Representatives for our client, one of our top clients, one of the largest eye-wear companies in the world located in Mason, OH!Pay: $17.00Hours of Operation/Business hours: Monday through Friday –...
-
Customer Service Representative
2 weeks ago
Mason, United States Kelly Full timeKelly® Professional & Industrial, we’re passionate about helping you find a job that works for you. We’re seeking full-time Remote Customer Service Representatives for our client, one of our top clients, one of the largest eye-wear companies in the world located in Mason, OH! Pay: $17.00 per hour Hours of Operation/Business hours: Monday...
-
Customer Service Representative
4 days ago
Mason, Ohio, United States SPX Cooling Tech LLC Full timeCustomer Service RepresentativeAt SPX Cooling Tech LLC, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional service to our customers, resolving issues, and ensuring their satisfaction.Key Responsibilities:Provide professional communication...
-
Customer Service Representative
44 minutes ago
Mason, United States Russell Tobin & Associates Full timeWhat are we looking for in our Customer Service Representative? Russell Tobin's client, an Italian Eyewear conglomerate company is hiring a Customer Service Representative to work remotely Apply Now! Employment Type: Contract/Remote role, but has to pick the equipment from office Pay rate: $13-$17/hr. DOE Responsibilities: The Customer...
-
Customer Service Representative
31 minutes ago
Mason, Ohio, United States SPX Cooling Tech LLC Full timeCustomer Service RepresentativeAt SPX Cooling Tech LLC, we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide professional communication with internal and external...
-
Customer Service Representative
4 days ago
Mason, Ohio, United States Multi-Color Corporation MCC Full time{"title": "Customer Service Representative", "description": "Deliver World-Class ServiceMCC is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing clear, concise, and timely information to our customers regarding their purchase orders and shipments.You will be...
-
Customer Service Representative
3 days ago
Mason, United States Russell Tobin Full time{"title": "Customer Service Representative", "description": "Job SummaryRussell Tobin is seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesProvide...
-
Bilingual Customer Service Representative
6 days ago
Mason, Michigan, United States Dart Container Full timeJob SummaryWe are seeking a highly skilled Bilingual Customer Service Representative to join our team at Dart Container. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers in Mexico, responding to and resolving customer-related issues, and ensuring timely and accurate order processing.Key...
-
Customer Service Representative
4 weeks ago
Mason, United States Russell Tobin Full timeWhat are we looking for in our Customer Service Representative? Russell Tobin's client, a leading global eyewear company is hiring a Customer Service Representative to work Remotely at Mason, OH Apply Now! Employment Type: Contract/Remote Location: Mason, OH Remote (Local candidates only) Pay rate: $15/hr - $17/hr Duration: 3+ Months with...
-
Customer Service Representative
5 days ago
Mason, Ohio, United States Global Channel Management Full timeAbout the role at Global Channel ManagementJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer SupportProvide high-quality support to customers through...
-
Customer Service Representative
3 days ago
Mason, United States Russell Tobin Full timeRussell Tobin's client, the largest manufacturer and retailer in the US, is hiring for Customer Services Representative in Mason. OH. Job Opportunity: Customer Services Representative Position: Consumer Services Representative Location: Remote (Local Candidates Only, within 60 miles of Mason, OH) Training Dates: October 7, 2024 October 18, 2024 Training...
-
Customer Service Representative
5 days ago
Mason, United States Russell Tobin Full timeRussell Tobin's client, the largest manufacturer and retailer in the US, is hiring for Customer Services Representative in Mason. OH. Job Opportunity: Customer Services RepresentativePosition: Consumer Services Representative Location: Remote (Local Candidates Only, within 60 miles of Mason, OH) Training Dates: October 7, 2024 – October 18, 2024 Training...
-
Customer Service Representative
4 weeks ago
Mason, United States Response Inc. Full timeJob DescriptionJob DescriptionOur goals are simple. We want to accelerate the growth and notoriety of any brand we work with. We employ innovative techniques within a proven model that is specifically geared to provide a positive experience for consumers with each interaction. Our ability and proven track record allow for the highest possible customer...
-
Mason, Michigan, United States Dart Container Full timeJob SummaryWe are seeking a highly skilled and multilingual International Customer Service Representative to join our team at Dart Container. As a key member of our customer service team, you will be responsible for providing exceptional service to customers located in international markets.Key ResponsibilitiesProvide timely and accurate responses to...
Customer Service Account Representative
4 months ago
BASIC FUNCTION:
Responsible for providing external customer support and internal support functions relative to sales. Ensure customers receive product order on time and in good condition. Ensure customers are advised as soon as possible of any problems regarding their delivery.
RESPONSIBILITIES:
- Enter and maintain pricing and customer details in appropriate systems.
- Verify customer pricing and terms of sale and maintain customer quotations, summary billing setup and rebates in ERP system.
- Communicate with Sales group to ensure customer pricing and requirements are understood and correctly input into Price Offer Management system as well as ensure that all are informed of key issues/accounts.
- Input accurate customer order information into SAP in accordance with procedures set forth by the department Manager.
- Communicate with plant shipping department to provide order information and set delivery dates on a timely basis to facilitate production planning and scheduling.
- Follow up with transportation suppliers and warehouse suppliers to ensure that orders are shipped as scheduled, and advise customer of shipping details.
- Process returns, credits and debits in SAP in accordance with existing procedures.
- Coordinate imported products via the chain order process in SAP.
- Coordinate orders with third party suppliers through the third-party order process in SAP.
- Monitor the resolution of customer problems and/or complaints resulting from incorrect pricing, non-conforming products and other related issues.
- Performs other duties as assigned.
QUALIFICATIONS:
High School or GED and 3 to 5 years of prior experience in the areas of customer service, accounts payable, or order entry. Experience in export transportation or international business in the industrial chemical market is preferred. Import/Export experience is highly desired.
The ideal candidate must possess:
- Solid communication skills both written and verbal.
- Excellent organizational and interpersonal skills.
- Computer skills and proficiency with automated sales systems.
- Ability to input data quickly and accurately and function in a fast pace environment.
- Ability to perform multiple tasks under pressure and analyze problems with minimum supervision.
- Ability to maintain confidential information at all times.
- Working knowledge of Microsoft Word and Excel.
- Working knowledge of SAP.
- Ability to develop rapport with customers and carrier vendors.
Must possess current US employment authorization; sponsorship not available for this position.
EOE