Office Manager

4 months ago

Kent, United States Nations Realty, LLC Full time

We are:

Since 1998, Nations Realty has been the guiding light for clients from diverse

backgrounds and nations as they navigate the intricate landscape of home ownership.

Led by Kennedy Akinlosotu, Nations Realty LLC helps clients create a personal profile

that makes home ownership attainable and provides exquisite customer service for

those selling their home. In 2021, we established a 501 c (3) non-profit organization

called United Housing Resources, aimed to provide education, networking, and financial

assistance to those wishing to become ready to purchase a home.


Vision and Values:

Nations Realty envisions every person having the opportunity and resources to own a

home, and the education to create generational wealth for their families. We value

commitment, curiosity, empathy and understanding and we bring the dream of home

ownership to communities historically excluded.


The Position:

Nations Realty is seeking an energetic, resourceful, and motivated individual to serve as

our Office Manager. In this outward-facing role, you will be the initial face of our

organization, responsible for organizing and managing daily operations. You are a

proactive self-starter with strong multitasking abilities.


Key Responsibilities:

● Manage phone communications and client interactions

● Prepare and organize essential documents

● Maintain and update paperwork efficiently and communicate with relevant people

in the process

● Oversee website management and updates

● Organize and attend occasional community events (evenings or weekends)

● Assist with tasks associated with United Housing Resources when needed

● Occasional interactions with tenants (receiving payment)

● Record and update transactions

● Maintain a professional office environment

● Follow up communication with leads

● Promote houses and events on the company’s social media

● Handle various activities related to office operations


Key Skills Include:

● Highly organized, with the ability to manage multiple ongoing projects

● Clear and thoughtful written and oral communication skills


● High level of empathetic interpersonal skills, especially with individuals for whom

English may a second language

● Demonstrated commitment to high ethical standards and an equitable workplace

● Technologically adept and comfortable using Microsoft Office products, Slack,

Zoom, and Google suite (including Drive). Familiarity with Dropbox, online task

management software, and donor databases preferred

● Capability to work well under tight deadlines

● Initiative to identify tasks during slower periods and work independently

● Sensitivity to cultural differences, as many of our clients come from diverse

backgrounds

● Eagerness to learn and adapt

● Value and respect client confidentiality

● Commitment to continuous learning, personal and professional growth

● Familiarity with the real estate profession or a desire to become a realtor is a

plus


Experience and Requirements:

● Education level: high school graduate, 2-4 year higher education a plus

● Experience working in an office environment

● Experience working face to face, over phone, and email with customers

● Although not required, experience within the real estate industry a plus

● Occasional lifting and carrying up to 20 pounds.

● Must be able to work at a computer or desk area for extended periods of time.

● Must be able to use a computer.

● Must have your own transportation


What to expect in the first 30 days:

In the first 30 days you will learn the company’s history, mission, day-to-day processes

and set goals for the first six months. This can include learning client intakes, document

processing, filing systems (paper and digital), updating and maintaining websites,

developing community events and various buying and selling needs throughout the

transaction process.


In the first six months:

You will have a good understanding of the process of real estate transactions,

effectively document, review and create necessary documentation and have assisted

with creating community events. We’ll review accomplishments and identify any

additional training needed. You have created relationships with others in the industry

that we work with throughout the transaction process and have established best

practices in client communications.


Compensation and Benefits:

You will learn the field of real estate and create great relationships within the

community. Should you have a desire to become a realtor or another profession in the

industry, we will help you move toward your goal.


This position is an hourly, non-exempt position. 35 hours a week, 9am to 5pm Monday

through Friday. Flexibility is required for the occasional evening or weekend event;

office hours will be adjusted accordingly.


Hourly rate: $22-27 per hour (depending on experience, skills and strengths)

Paid holidays per year: New Years Day, MLK Day, Memorial Day, July 4th , Labor Day,

Thanksgiving day, and Christmas day.


Vacation is accrued upon hire and may be used after six months of employment.

After one year, expenses are reimbursed to become a realtor (classes, testing, etc.)


Location:

This position works on site at our offices, located at 24860 Pacific Hwy S #201, Kent,

WA 98032. Typical workdays are Monday through Friday, 9am to 5pm with an

occasional evening or weekend event.


Application Process

If you thrive in a dynamic environment and are committed to providing exceptional

service, we would love to hear from you


Applications will be accepted through August 31st, but the position will remain open until

filled. Initial interviews will be conducted virtually. The final interview will take place in

person at our office in Kent.


Candidates are asked to submit a cover letter and resume in PDF format to

info@nationsrealtyllc.com with “Office Manager Search” in the subject line. Your cover

letter will include a little bit about yourself, how your past experience directly applies to

the position offered, and why you are interested in joining our team. No phone calls

please. For best consideration, applications should be received by August 15th .

Applications will be accepted until the position is filled.


Nations Realty LLC is an Equal Opportunity Employer and embraces diversity. We are

committed to building a team that represents a variety of backgrounds, perspectives,

and skills. The more inclusive we are, the better our work will be. Black people,

Indigenous people, people of color, LGBTQ individuals, formerly incarcerated

individuals, and women are strongly encouraged to apply.

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