Director, Permanent Supportive Housing

3 months ago

Washington, United States Helios HR Full time

Our client, N Street Village is looking for a Director, Permanent Supportive Housing


About N Street Village

N Street Village is a community of empowerment and recovery for homeless and low-income women in Washington, DC. With comprehensive services addressing emergency and long-term needs, N Street Village helps women achieve stability and make meaningful gains in their housing, income, employment, mental health, physical health, and addiction recovery. N Street Village also provides affordable rental housing for low and moderate-income individuals and families.


Position Summary

The Director of Permanent Supportive Housing is responsible for overseeing and managing the operations of N Street Villages' site-based permanent supportive housing programs, which provide case management support and crisis intervention services. The role involves supervising five (5) Program Managers, ensuring the delivery of high-quality services, and maintaining compliance with organizational policies and regulatory requirements.


Program Oversight

  • Oversee program activities' planning, implementation, and evaluation to ensure they meet the client's needs and adhere to the organization's mission and goals.
  • Ensure programs meet organizational goals and objectives and comply with funding and regulatory requirements.
  • Monitor program performance, analyze data, and prepare reports to track progress and identify areas for improvement.
  • Ensure timely submission of monthly reports required by TCP, DHS, Medicaid, and N Street Village.
  • Conduct regular meetings with property management entities located at each site.
  • Provide in-service training for all permanent supportive housing staff on relevant topics such as trauma-informed care, person-centered planning, motivational interviewing/stages of change, and grief and loss.
  • Develop and implement protocols and best practices for crisis response and case management ensuring staff are trained and prepared to handle emergencies.
  • Develop and manage the program budget, ensuring resources are allocated effectively, and expenditures are within approval limits.
  • Research funding opportunities to support program sustainability and growth.
  • Maintain regular communication with the Senior Director of Housing on issues involving the community, program, clients, and other stakeholders.
  • Stay informed of industry trends, legislative changes, and best practices in homeless services and housing.


Leadership and Supervision

  • Provide direct supervision and support to Program Managers, ensuring they have the necessary resources and guidance to manage their teams effectively.
  • Manage the hiring and proper supervision of program staff.
  • Foster a collaborative and supportive work environment that encourages professional development and high performance.
  • Facilitate regular team meetings to ensure the dissemination of pertinent information and assess program needs.
  • Conduct individual bi-weekly meetings with direct reports to understand client and programmatic concerns and successes.


Compliance and Quality Assurance

  • Conduct regular audits and reviews to maintain high service delivery and program integrity standards.
  • Coordinate with the Director of Data and Evaluation to ensure compliance with HMIS/TCP and OCTO/DHS data requirements


Stakeholder Engagement

  • Build and maintain relationships with external partners, including community organizations, government agencies, and funders.
  • Represent the program at meetings, conferences, and other events to promote its goals and achievements.


Minimum Qualifications

  • Bachelor's degree in social work, psychology, or related field (Master’s preferred). If licensed at the Master’s level, the applicant must obtain the highest credential.
  • Minimum of 5 years of experience in program management or a related field, with at least 2 years in a supervisory role.
  • Strong understanding of case management and crisis intervention and stabilization principles.
  • Excellent leadership, communication, and organizational skills.


Skills and Competencies Required

  • Strong cultural competence, including excellent interactions and communication ability with a diverse population
  • Ability to work collaboratively with others to accomplish goals/tasks.
  • Mature abilities in developing interpersonal relations, communication, problem-solving, and conflict resolution.
  • Ability to multi-task with strong organizational skills.
  • Knowledge of Microsoft Word and Excel and learning a database system.
  • Ability to work independently.
  • Flexible, reliable, and dependable.
  • Ability to resolve conflict, problem solve, and create proactive strategies.
  • Strong presentation skills with public speaking experience.


Work Environment

The Program Director will primarily work on-site and occasionally travel to meetings and training sessions. This role requires flexibility in working hours to address emergencies or critical issues as they arise.


Salary: $80-90k - Salary is commensurate with experience.

  • Director, Permanent Supportive Housing

    4 weeks ago

    Washington, United States Helios HR Full time

    Our client, N Street Village is looking for a Director, Permanent Supportive HousingAbout N Street VillageN Street Village is a community of empowerment and recovery for homeless and low-income women in Washington, DC. With comprehensive services addressing emergency and long-term needs, N Street Village helps women achieve stability and make meaningful...

  • Director, Permanent Supportive Housing

    3 months ago

    Washington, United States Helios HR Full time

    Our client, N Street Village is looking for a Director, Permanent Supportive HousingAbout N Street VillageN Street Village is a community of empowerment and recovery for homeless and low-income women in Washington, DC. With comprehensive services addressing emergency and long-term needs, N Street Village helps women achieve stability and make meaningful...

  • Director of Permanent Supportive Housing

    2 weeks ago

    Washington, DC , USA, United States Helios HR Full time

    Job Title: Director of Permanent Supportive HousingAbout the Role:The Director of Permanent Supportive Housing will oversee and manage the operations of N Street Village's site-based permanent supportive housing programs. This role involves supervising five Program Managers, ensuring the delivery of high-quality services, and maintaining compliance with...

  • Director of Permanent Supportive Housing

    7 days ago

    Washington, DC , USA, United States N Street Village Full time

    Job SummaryThe Director of Permanent Supportive Housing will oversee and manage the operations of N Street Villages' site-based permanent supportive housing programs, providing case management support and crisis intervention services. This role involves supervising five Program Managers, ensuring the delivery of high-quality services, and maintaining...

  • Director of Permanent Supportive Housing Operations

    1 week ago

    Washington, Washington, D.C., United States Helios HR Full time

    Job OverviewN Street Village is seeking a seasoned professional to lead its Permanent Supportive Housing program as Director. This role oversees the operations of N Street Village's site-based permanent supportive housing programs, providing case management support and crisis intervention services.Key ResponsibilitiesOversee program planning, implementation,...

  • Team Leader

    1 month ago

    Washington, Washington, D.C., United States Pathways To Housing DC Inc Full time

    Job Title: Team Leader - Permanent Supportive HousingPathways To Housing DC Inc is seeking a highly skilled and experienced Team Leader to join our Permanent Supportive Housing (PSHP) team. As a Team Leader, you will be responsible for the daily operation and clinical supervision of Case Managers in the PSHP program.Key Responsibilities:Supervise and...

  • Lead Case Manager

    2 weeks ago

    Washington, DC , USA, United States Housing Up Full time

    Job Title: Lead Case Manager - Permanent Supportive HousingJob Summary:Housing Up is seeking a highly skilled and compassionate Lead Case Manager to join our Permanent Supportive Housing team. As a key member of our leadership team, you will provide guidance and support to case managers, ensuring the delivery of high-quality case management services to...

  • Team Leader

    2 weeks ago

    Washington, DC , USA, United States Pathways to Housing DC Full time

    Job Title: Team Leader - Permanent Supportive HousingPathways to Housing DC is a leading nonprofit organization dedicated to ending homelessness for individuals with complex health challenges. We are seeking a highly skilled and compassionate Team Leader to join our Permanent Supportive Housing (PSHP) team.Job Summary:The Team Leader will be responsible for...

  • Permanent Supportive Housing Case Manager

    2 weeks ago

    Washington, United States Miriam's Kitchen Full time

    About Miriam's KitchenMiriam's Kitchen is a non-profit organization dedicated to ending chronic homelessness in Washington, DC. We provide healthy meals and high-quality social services to individuals who are chronically homeless, while advocating for permanent supportive housing as a long-term solution.About the PositionThe Permanent Supportive Housing Case...

  • Permanent Supportive Housing Case Manager

    3 weeks ago

    Washington, Washington, D.C., United States Jaydot Full time

    Job Title: Permanent Supportive Housing Case ManagerWe are seeking a skilled and compassionate Permanent Supportive Housing Case Manager to join our team at Jaydot. As a key member of our staff, you will play a vital role in supporting individuals who have experienced homelessness in securing and maintaining permanent housing.Job SummaryThe Permanent...

  • Permanent Supportive Housing Case Manager

    4 days ago

    Washington, Washington, D.C., United States MBI Health Services, LLC Full time

    Job DescriptionMBI Health Services, LLC is seeking a dedicated and service-oriented Permanent Supportive Housing Case Manager to provide housing and support services to chronically homeless families and individuals in the servicing community.The Permanent Supportive Housing Program utilizes the Housing First approach in responding to the needs of vulnerable...

  • Senior Case Manager

    4 weeks ago

    Washington, Washington, D.C., United States Miriam's Kitchen Full time

    About Miriam's KitchenMiriam's Kitchen is a leading organization in Washington, DC, working to end chronic homelessness. Our mission is to provide permanent supportive housing and high-quality social services to individuals who are chronically homeless.About the PositionWe are seeking a Senior Case Manager to join our team. As a Senior Case Manager, you will...

  • Permanent Supportive Housing Case Manager

    3 weeks ago

    Washington, Washington, D.C., United States Miriam's Kitchen of Washington, DC Full time

    About Miriam's KitchenMiriam's Kitchen is a non-profit organization dedicated to ending chronic homelessness in Washington, DC. We provide healthy meals and high-quality social services to individuals who are chronically homeless.About the PositionWe are seeking a skilled Case Manager to join our team. The successful candidate will provide community-based...

  • Clinical Case Manager

    1 week ago

    Washington, Washington, D.C., United States MBI Health Services, LLC Full time

    Job SummaryWe are seeking a highly skilled Clinical Case Manager to join our team at MBI Health Services, LLC. The successful candidate will be responsible for coordinating service needs related to homelessness, housing instability, and family problems.Key ResponsibilitiesConduct comprehensive bio-psychological assessments for families participating in the...

  • Permanent Supportive Housing Case Manager

    1 week ago

    Washington, United States Miriam's Kitchen Full time

    About Miriam's KitchenMiriam's Kitchen is a leading organization in the fight against chronic homelessness in Washington, DC. Our mission is to provide high-quality social services and healthy meals to individuals who are chronically homeless, while advocating for permanent supportive housing as a long-term solution.About the PositionWe are seeking a skilled...

  • Housing Case Manager

    1 month ago

    Washington, Washington, D.C., United States Pathways to Housing DC Full time

    Job Title: Housing Case ManagerPathways to Housing DC is seeking a skilled and compassionate Housing Case Manager to join our team. As a key member of our Permanent Supportive Housing Program, you will provide flexible, community-based services to promote the stability, recovery, and community reintegration of formerly homeless...

  • Housing Case Manager

    1 week ago

    Washington, Washington, D.C., United States Pathways to Housing DC Full time

    Job SummaryPathways to Housing DC is seeking a skilled Case Manager to join our team. As a key member of our Permanent Supportive Housing Program, you will provide flexible, community-based services to promote the stability, recovery, and community reintegration of formerly homeless individuals.ResponsibilitiesCollaborate with clients to develop and...

  • Associate Director of Housing

    1 week ago

    Washington, United States The Catholic University of America Full time

    Job SummaryThe Associate Director of Housing will provide leadership and oversight to the occupancy management, extended occupancy housing, university affiliated housing, off-campus housing services, marketing, and auxiliary operations within the department. This role will be responsible for developing and implementing systems and processes that support...

  • Senior Case Manager Housing Program: BA or MA level

    4 days ago

    Washington, Washington, D.C., United States Pathways To Housing DC Inc Full time

    Job SummaryPathways to Housing DC Inc. is seeking a highly skilled and compassionate Lead Case Manager to join our team. As a key member of our Permanent Supportive Housing Program, you will be responsible for supervising a team of Case Managers and managing a caseload of clients.The ideal candidate will have a Master's degree in Social Work, Mental Health...

  • Lead Case Manager

    7 days ago

    Washington, DC , USA, United States united Planning Full time

    The United Planning Organization (UPO) is seeking a skilled Lead Case Manager to join our team in the Permanent Supportive Housing Program. As a key member of our Community Health division, you will be responsible for providing case management services to homeless individuals and families, ensuring their housing stability, employment, and access to...